PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Penn Foster and US Career Institute as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Penn Foster

Penn Foster

Has verified representatives
2.3
Penn Foster
US Career Institute

Penn Foster and US Career Institute Overview

Total reviews
280
49
Company responses
0
0
Issues resolved
1
0

Penn Foster was first mentioned on PissedConsumer on Feb 29, 2008 and since then this brand received 280 reviews. It is 231 reviews more than US Career Institute received since Jan 8, 2012.

Penn Foster and US Career Institute Consumer Ratings

Rank
113 out of 1280 in Education category
124 out of 1280 in Education category
Diversity of Products or Services
99 in category
105 in category
Website
108 in category
111 in category
Product or Service Quality
100 in category
106 in category

According to consumer ratings and reviews, Penn Foster ranks 11 points higher in the Education category than US Career Institute. People gave Penn Foster 2.5 stars for Diversity of Products or Services criterion in Education category and it is 198 points higher than the worst rated brand in this category. At the same time, US Career Institute was rated 2.4 stars for Diversity of Products or Services criterion in this category and it is 192 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Penn Foster has a higher rating than US Career Institute. Regarding Product or Service Quality criterion, consumers gave Penn Foster 2.2 stars and it is 66% greater than other in category. US Career Institute however was rated 2 stars and it is 64% greater than other in category.

Penn Foster and US Career Institute Rating Details

Diversity of Products or Services
2.5 (58 reviews)
2.4 (17 reviews)
Reviewer's quote

...So now im paying a grand for an education i never recieved! To me that is theft! They are taking money from me with me never receiving services or given a chance to make things right. They do not care about anything other than $..

PissedConsumer1541622

Basically you read take open book multiple choice tests. Then when you have a project to complete instructions are vague . The forms in these bookkeeping projects are unfamiliar nothing like what was already covered. Multiple misprints through out course. Buy accounting for dummies you'll get...

Eric P
Website
2.8 (56 reviews)
2.7 (15 reviews)
Reviewer's quote

...On the primary Penn Foster website where you view all the programs to enroll in, you can read an overview of your program of interest. I highly recommend requesting info by mail; I love looking through the brochure and forms. Most questions can be answered there...

Emilee

The website lists THREE different prices at various times - one price for paying all at once, one price for increments, and then there's a "sale" price that is just not available anywhere I could see when I went to pay. In addition to that, there are all kinds of little "oh, by the way, you really...

PissedConsumer589303
Product or Service Quality
2.2 (55 reviews)
2 (18 reviews)
Reviewer's quote

...In addition, I am also confidently willing to bet that a minimum of 98% of the users that commented also checked off that they have "read and agree to the Pissed Consumer Terms of Service*", as well. Just a thought. Good day...

Saralyn

...Student Service is no help either, if you email question, it takes them fwe days to answer. Sometimes too, sent email questions to instructors, no response even a week. 5...

Joan C

Penn Foster and US Career Institute Pros and Cons

Pros
  • Online learning
  • Mobile friendly
  • Inexpensive
  • I liked the overall course
Cons
  • Customer service
  • Scamm
  • Refund policy
  • Misleading advertisement
  • Shady pricing
  • Inadequate training

Penn Foster and US Career Institute Most Positive Reviews

Top rated reviews
5

I am a student of Penn Foster, and I enrolled in 2013. I have had an excellent experience and find the courses to be cha...

5

Every state has different requirements for the courses provided. Some more then others. Even CNA work. One state you...

Penn Foster and US Career Institute Most Critical Reviews

Lowest rated reviews
1

I enrolled in one program on a Monday, called the next day to cancel and to enroll in a different program. The first...

1

I signed up for the Medical Billing and Coding classes. The classes have such cheap materials for the money. I also lost...

Penn Foster and US Career Institute Latest Reviews

Recent published reviews

I saw a sight that had a suitcase like scooter for disabled people. I ordered it and they took my money. But when I got...

Read all 280 reviews

I am planning to have my on business as wedding planner so i taking courses to learn i hope the school is up to date

Read all 49 reviews

Penn Foster and US Career Institute Products and Services

Most reviewed product and services
  • Penn Foster Program (74 reviews)
  • Penn Foster Account (18 reviews)
  • Penn Foster Course (12 reviews)
  • Us Career Institute Program (5 reviews)
  • Us Career Institute Medical Coding And Billing Program (5 reviews)
  • Us Career Institute Customer Care (3 reviews)