PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Penn Foster and University Of Phoenix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Penn Foster

Penn Foster

Has Verified Representatives
2.4
Penn Foster
University Of Phoenix

Penn Foster and University Of Phoenix Overview

Total reviews
285
293
Company responses
0
0
Issues resolved
1
0

Penn Foster and University Of Phoenix Consumer Ratings

Rank
100 out of 870 in Education category
76 out of 550 in Universities, Colleges and Schools category
Product or Service Quality
92 in category
53 in category
Customer service
82 in category
55 in category
Price Affordability
94 in category
71 in category
Scholarship, Grants and Programs
64 in category
50 in category

Penn Foster and University Of Phoenix Rating Details

Product or Service Quality
2.3 (58 reviews)
1.4 (47 reviews)
Reviewer's quote

...In addition, I am also confidently willing to bet that a minimum of 98% of the users that commented also checked off that they have "read and agree to the Pissed Consumer Terms of Service*", as well. Just a thought. Good day...

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Here I am $50K Plus in Debt after completing my BS in Human Service Management, I live in Wisconsin and I see by searching that ALOT of Graduates in my state have the same problem..

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Customer service
2.5 (56 reviews)
1.4 (45 reviews)
Reviewer's quote

...No one at customer care can give me straight answer about when this was sent out. I got 3 different answers. Makes me very mad and flustrated with this whole school...

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I called customer service for information and then they transferred me to a Customer Representative who's name is Kevin L. Who was supposed to guide me through in order to understand all about the program. He said he was busy with another customer and he said he will calm me next day at 10:30 pm..

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Price Affordability
2.5 (45 reviews)
1.2 (28 reviews)
Reviewer's quote

Well i am currently at 75% done!I'm super happy!But some of my friends have been telling me to "be careful"They have told me that if i do 15 exams each weekand receive a pop-up message TOO OFTEN this will raise a "red-flag?"Im confused:1. Isn't this self-paced?2. Will i not be able to graduate?...

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Why are the loans for students who attended between 2010-2012 not being forgiven as well? I was scammed by the same deceptive practices when I met with an adviser in 2010. I was told UOP was "working with" major companies like Yahoo and MGM, Adobe, and Microsoft, etc. and if I maintained a high gpa...

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Scholarship, Grants and Programs
2.3 (40 reviews)
1.4 (20 reviews)
Reviewer's quote

It is obvious that this school is nothing but a bunch of *** A person has been accused of cheating just because they have rapidly going through the program. And, there is only one review that I can see of for the public to view! Obviously, they don't want you to see the bad reviews, and how many of...

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Their Sales Staff lied to me and said all my college credits would count and that my tuition would be taken care of by the Pell Grants and scholarships offered at the school. She (Linda Gettle) flat out lied about this. I started school and took four classes that don't count and cost me $8,000...

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Penn Foster and University Of Phoenix Pros and Cons

Pros
  • Online learning
  • Mobile friendly
  • Inexpensive
  • Flexible
  • Format and ease of use on website
  • Challenging coursework
Cons
  • Customer service
  • Over the phone communication
  • No help
  • Management
  • Lack of information
  • Huge scam

Penn Foster and University Of Phoenix Most Positive Reviews

Top rated reviews
5

I am a student of Penn Foster, and I enrolled in 2013. I have had an excellent experience and find the courses to be cha...

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4.3

There are so many negative reviews but i dont understand because i have had nothing but a positive experience. The...

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5

I spent the last year and a half working on my high school diploma. I was worried at first that it could be a scam,...

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4

I am about to graduate with UoP online Bachelor in Science degree with a major in Criminal Justice with a minor in...

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Penn Foster and University Of Phoenix Most Critical Reviews

Lowest rated reviews
1

I enrolled in one program on a Monday, called the next day to cancel and to enroll in a different program. The first...

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1

On more than one occasion, I had technical difficulties. I notified tech services who at first could not fix the problem...

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1

I was looking online to finish my high school diploma. I read in their website before calling to make sure this was the...

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1

I was promised a monthly payment of $714.50 for BHA, I have never received this amount. They told me it was due to the...

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Penn Foster and University Of Phoenix Latest Reviews

Recent published reviews
3

It is obvious that this school is nothing but a bunch of *** A person has been accused of cheating just because they...

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1

Why are the loans for students who attended between 2010-2012 not being forgiven as well? I was scammed by the same...

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No votes

I paid for tuition for one semester in full and two full payments were taken out...

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1.5

I signed up for Business Classes after being told I would qualify for Government Subsidy if I applied with Phoenix Unive...

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Penn Foster and University Of Phoenix Products and Services

Most reviewed product and services
  • Penn Foster Program (74 reviews)
  • Penn Foster Account (18 reviews)
  • Penn Foster Course (12 reviews)
  • University Of Phoenix Financial Aid Service (81 reviews)
  • University Of Phoenix Program (42 reviews)
  • University Of Phoenix Customer Care (6 reviews)