PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Universal Technical Institute and Penn Foster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Universal Technical Institute
Penn Foster

Universal Technical Institute and Penn Foster Overview

Total reviews 230 285
Company responses 168 2
Issues resolved 0 1

Universal Technical Institute and Penn Foster Consumer Ratings

Rank
16 out of 554 in Universities, Colleges and Schools category
101 out of 875 in Education category
Product or Service Quality
30 in category
93 in category
Customer service
39 in category
82 in category
Price Affordability
59 in category
94 in category
Additional Fees
40 in category
79 in category

Universal Technical Institute and Penn Foster Rating Details

Product or Service Quality
2.2 (72 reviews)
2.3 (58 reviews)
Reviewer's quote

...They don't put a dime into quality education. Do your research and go to a non-profit school. What UTI does should be against the law ..

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...In addition, I am also confidently willing to bet that a minimum of 98% of the users that commented also checked off that they have "read and agree to the Pissed Consumer Terms of Service*", as well. Just a thought. Good day...

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Customer service
1.9 (69 reviews)
2.5 (56 reviews)
Reviewer's quote

The sutdent service put down on him paper that he failed the drug test he refused to take ?? Had a meeting with the president and all staff. Student service thug thid kid with no rights to take a test or say he has a drug problem. Get to meeting student services story changing of fly as to what...

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...No one at customer care can give me straight answer about when this was sent out. I got 3 different answers. Makes me very mad and flustrated with this whole school...

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Price Affordability
1.5 (61 reviews)
2.5 (45 reviews)
Reviewer's quote

...I was their all I saw was false lies and advertisement I withdrew myself from the program and I want a refund for the uniforms I purchased for a way out of price 215. 00 2 t shirts a work shirt for 215. 00...

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Well i am currently at 75% done!I'm super happy!But some of my friends have been telling me to "be careful"They have told me that if i do 15 exams each weekand receive a pop-up message TOO OFTEN this will raise a "red-flag?"Im confused:1. Isn't this self-paced?2. Will i not be able to graduate?...

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Additional Fees
1.5 (43 reviews)
2.1 (35 reviews)
Reviewer's quote

This company is really something else. If extreme political correct-ness materialized into something physical it would be UTI. No one within the company management is very well educated and they dont know the proper way to handle situations, so they just go to the extreme of tolerance and they will...

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...I shipped out to boot camp, I had all my classes completed and was going to pay in full when I returned from bootcamp, but when I came back they charged me late fees and now I can’t log in and they turned it over to debt collection!! What do I do???..

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Universal Technical Institute and Penn Foster Pros and Cons

Pros
  • Instructors
  • Teachers
  • Vet center
  • Online learning
  • Mobile friendly
  • Inexpensive
Cons
  • Conduct standards
  • Administrative staff
  • Money focus
  • Customer service
  • Over the phone communication
  • No help

Universal Technical Institute and Penn Foster Most Positive Reviews

Top rated reviews
5

I am at mmi now 2015 and it is GREAT, the people there are verry helpful and professional. They wont to help you...

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5

I am a student of Penn Foster, and I enrolled in 2013. I have had an excellent experience and find the courses to be cha...

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5

I'm not a pissed customer. Couldn't ask for a better school for my son. You can't be lazy and not study and then blame...

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5

I spent the last year and a half working on my high school diploma. I was worried at first that it could be a scam,...

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Universal Technical Institute and Penn Foster Most Critical Reviews

Lowest rated reviews
1

the good review was written by a uti EMPLOYEE SNEAKY HUH? THEY WILL DO ANYTHING TO KEEP YOU FROM LEAERNING WHO THEY...

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1

I enrolled in one program on a Monday, called the next day to cancel and to enroll in a different program. The first...

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1

This is a Profit School! This school is only out to make a PROFIT and make $$$. It's a fake school they don't even care...

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1

I was looking online to finish my high school diploma. I read in their website before calling to make sure this was the...

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Universal Technical Institute and Penn Foster Latest Reviews

Recent published reviews
1

This company is really something else. If extreme political correct-ness materialized into something physical it would b...

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3

It is obvious that this school is nothing but a bunch of *** A person has been accused of cheating just because they...

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1

This "school" is run by a bunch of corporate fat cats that just want your money. They don't care about you, your educati...

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No votes

I paid for tuition for one semester in full and two full payments were taken out...

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Universal Technical Institute and Penn Foster Products and Services

Most reviewed product and services
  • Universal Technical Institute Program (60 reviews)
  • Universal Technical Institute Automotive Program (9 reviews)
  • Universal Technical Institute Customer Care (7 reviews)
  • Penn Foster Program (74 reviews)
  • Penn Foster Account (18 reviews)
  • Penn Foster Course (12 reviews)