PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Universal Technical Institute and Penn Foster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Universal Technical Institute
Penn Foster

Universal Technical Institute and Penn Foster Overview

Total reviews
228
276
Company responses
168
0
Issues resolved
0
1

Penn Foster was first mentioned on PissedConsumer on Feb 29, 2008 and since then this brand received 276 reviews. It is 48 reviews more than Universal Technical Institute received since Nov 16, 2009.

Universal Technical Institute and Penn Foster Consumer Ratings

Rank
12 out of 624 in Universities, Colleges and Schools category
104 out of 1496 in Education category
Product or Service Quality
29 in category
97 in category
Customer service
36 in category
86 in category
Price Affordability
56 in category
102 in category

Universal Technical Institute and Penn Foster Rating Details

Product or Service Quality
2.2 (71 reviews)
2.2 (54 reviews)
Reviewer's quote

Uti helps you find jobs within manufacturers who offer benefits and tuition reimbursements. 1 week out of school i was building engines at CAT. it didn't work out but because of the knowledge and experience gained i was quickly offered a job the same day i left CAT. I made 65k my first year out of...

Rochelle B

Closed on the weekends how can you get help if they are closed on the weekends? My courses where frozen due to a late payment, I paid on Friday but my courses are still frozen tried to call and it says "Call Monday-Friday" there goes 2 days of no classes because they are closed.

Yaniris R
Customer service
2 (68 reviews)
2.4 (52 reviews)
Reviewer's quote

I'm not a pissed customer. Couldn't ask for a better school for my son. You can't be lazy and not study and then blame it on the instructors...

Octavio

Penn Foster is fair in their practices. They have always been very supportive even though I had problems. They have always gone above and beyond in any help I have ever needed. They are reasonably priced. They offer a top notch education. I am working on a B.S. in Business Management. The people I...

PissedConsumer802075
Price Affordability
1.5 (59 reviews)
2.5 (41 reviews)
Reviewer's quote

...I was their all I saw was false lies and advertisement I withdrew myself from the program and I want a refund for the uniforms I purchased for a way out of price 215. 00 2 t shirts a work shirt for 215. 00...

Kealii

Students are unable to reach a teacher for help on weekends, due to this policy change. It is unfair for no one to be available 2 days out of 7 when this is an online school. Most students enrolled work or do not have time to go in person. Most times I get out of work 5-6pm and unable to get help,...

Yaniris R

Universal Technical Institute and Penn Foster Pros and Cons

Pros
  • Instructors
  • Teachers
  • Vet center
  • Online learning
  • Mobile friendly
  • Inexpensive
Cons
  • Conduct standards
  • Administrative staff
  • Student services
  • Customer service
  • Scamm
  • Refund policy

Universal Technical Institute and Penn Foster Most Positive Reviews

Top rated reviews
5

I am at mmi now 2015 and it is GREAT, the people there are verry helpful and professional. They wont to help you...

5

I am a student of Penn Foster, and I enrolled in 2013. I have had an excellent experience and find the courses to be cha...

Universal Technical Institute and Penn Foster Most Critical Reviews

Lowest rated reviews
1

the good review was written by a uti EMPLOYEE SNEAKY HUH? THEY WILL DO ANYTHING TO KEEP YOU FROM LEAERNING WHO THEY...

1

I enrolled in one program on a Monday, called the next day to cancel and to enroll in a different program. The first...

Universal Technical Institute and Penn Foster Latest Reviews

Recent published reviews
1

Not worth your time, money and sanity.

Read all 174 reviews

The website is not working properly. It keeps reloading. It does it on my PC and on my phone. Im trying to take a class...

Read all 276 reviews

Universal Technical Institute and Penn Foster Products and Services

Most reviewed product and services
  • Universal Technical Institute Program (60 reviews)
  • Universal Technical Institute Automotive Program (9 reviews)
  • Universal Technical Institute Customer Care (7 reviews)
  • Penn Foster Program (74 reviews)
  • Penn Foster Account (17 reviews)
  • Penn Foster Course (12 reviews)