PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Stratford Career Institute and Penn Foster as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Stratford Career Institute
Penn Foster

Stratford Career Institute and Penn Foster Overview

Total reviews
310
285
Company responses
0
0
Issues resolved
1
1

Stratford Career Institute and Penn Foster Consumer Ratings

Rank
99 out of 869 in Education category
101 out of 869 in Education category
Diversity of Products or Services
98 in category
96 in category
Product or Service Quality
89 in category
93 in category
Website
111 in category
98 in category
Customer service
90 in category
83 in category

Stratford Career Institute and Penn Foster Rating Details

Diversity of Products or Services
2.5 (77 reviews)
2.6 (61 reviews)
Reviewer's quote

I was taking a high school course class on line and I was told by two different student services person that when I bring my grade up pass 70 I will pass I brought my grade up to a 80 and a 90 now they said 70 is a passing grade now when I call the school a woman answered the phone and she said...

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...So now im paying a grand for an education i never recieved! To me that is theft! They are taking money from me with me never receiving services or given a chance to make things right. They do not care about anything other than $..

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Product or Service Quality
2.4 (76 reviews)
2.3 (58 reviews)
Reviewer's quote

...I really liked the option of paying monthly, but that isn't going to be enough for me to return and have to deal with their shotty customer service..

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...In addition, I am also confidently willing to bet that a minimum of 98% of the users that commented also checked off that they have "read and agree to the Pissed Consumer Terms of Service*", as well. Just a thought. Good day...

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Website
2.6 (70 reviews)
2.8 (58 reviews)
Reviewer's quote

...The website states that the VT office is a mailing address. I assume this means it is a "transition" center where products are shipped and received. If this is the case, then the quality of service isn't a "complaint" for the VT Secretary of State office...

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...On the primary Penn Foster website where you view all the programs to enroll in, you can read an overview of your program of interest. I highly recommend requesting info by mail; I love looking through the brochure and forms. Most questions can be answered there...

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Customer service
2.3 (68 reviews)
2.5 (56 reviews)
Reviewer's quote

Customer service is rude and they don't always record conversations you have with them. They wont refund you either if you want to get off automatic payments and will say they don't have it on record. its not my fault if your employer don't turn on voice recorder...

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...No one at customer care can give me straight answer about when this was sent out. I got 3 different answers. Makes me very mad and flustrated with this whole school...

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Stratford Career Institute and Penn Foster Pros and Cons

Pros
  • Amount of course choices
  • Thoroughness of courses
  • Interesting and up to date reading materials
  • Online learning
  • Mobile friendly
  • Inexpensive
Cons
  • False informing
  • Being scamed and non credited
  • Program is a scam
  • Customer service
  • Over the phone communication
  • No help

Stratford Career Institute and Penn Foster Most Positive Reviews

Top rated reviews
5

I received my high school diploma form tyem and it got me a local city government jod. I am very pleased. I also...

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5

I am a student of Penn Foster, and I enrolled in 2013. I have had an excellent experience and find the courses to be cha...

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5

Can't log. In to my student login

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5

I spent the last year and a half working on my high school diploma. I was worried at first that it could be a scam,...

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Stratford Career Institute and Penn Foster Most Critical Reviews

Lowest rated reviews
1

I signed up for the Relaxation Therapist course and much to my dismay, realized the ENTIRE course is all just ONE book c...

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1

I enrolled in one program on a Monday, called the next day to cancel and to enroll in a different program. The first...

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1

I went through sci for there high school diploma only to find out its no good very unhappy!

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1

I was looking online to finish my high school diploma. I read in their website before calling to make sure this was the...

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Stratford Career Institute and Penn Foster Latest Reviews

Recent published reviews
1.2

wo modules. It went down hill from there. I can not get any responses from anyone.

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3

It is obvious that this school is nothing but a bunch of *** A person has been accused of cheating just because they...

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3

Paid with credit card..bought sweatshirt hasn't arrived.

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No votes

I paid for tuition for one semester in full and two full payments were taken out...

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Stratford Career Institute and Penn Foster Products and Services

Most reviewed product and services
  • Stratford Career Institute Course (54 reviews)
  • Stratford Career Institute Program (51 reviews)
  • Stratford Career Institute Customer Care (11 reviews)
  • Penn Foster Program (74 reviews)
  • Penn Foster Account (18 reviews)
  • Penn Foster Course (12 reviews)