PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Penn Foster and Stratford Career Institute as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Penn Foster
Stratford Career Institute

Penn Foster and Stratford Career Institute Overview

Total reviews
285
306
Company responses
0
0
Issues resolved
1
1

Penn Foster and Stratford Career Institute Consumer Ratings

Rank
102 out of 863 in Education category
100 out of 863 in Education category
Diversity of Products or Services
95 in category
96 in category
Product or Service Quality
94 in category
87 in category
Website
98 in category
109 in category
Customer service
84 in category
86 in category

Penn Foster and Stratford Career Institute Rating Details

Diversity of Products or Services
2.6 (61 reviews)
2.6 (75 reviews)
Reviewer's quote

...So now im paying a grand for an education i never recieved! To me that is theft! They are taking money from me with me never receiving services or given a chance to make things right. They do not care about anything other than $..

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I was taking a high school course class on line and I was told by two different student services person that when I bring my grade up pass 70 I will pass I brought my grade up to a 80 and a 90 now they said 70 is a passing grade now when I call the school a woman answered the phone and she said...

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Website
2.8 (58 reviews)
2.6 (69 reviews)
Reviewer's quote

...On the primary Penn Foster website where you view all the programs to enroll in, you can read an overview of your program of interest. I highly recommend requesting info by mail; I love looking through the brochure and forms. Most questions can be answered there...

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...The website states that the VT office is a mailing address. I assume this means it is a "transition" center where products are shipped and received. If this is the case, then the quality of service isn't a "complaint" for the VT Secretary of State office...

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Product or Service Quality
2.3 (58 reviews)
2.4 (73 reviews)
Reviewer's quote

...In addition, I am also confidently willing to bet that a minimum of 98% of the users that commented also checked off that they have "read and agree to the Pissed Consumer Terms of Service*", as well. Just a thought. Good day...

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...I really liked the option of paying monthly, but that isn't going to be enough for me to return and have to deal with their shotty customer service..

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Customer service
2.5 (56 reviews)
2.4 (66 reviews)
Reviewer's quote

...No one at customer care can give me straight answer about when this was sent out. I got 3 different answers. Makes me very mad and flustrated with this whole school...

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Customer service is rude and they don't always record conversations you have with them. They wont refund you either if you want to get off automatic payments and will say they don't have it on record. its not my fault if your employer don't turn on voice recorder...

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Penn Foster and Stratford Career Institute Pros and Cons

Pros
  • Online learning
  • Mobile friendly
  • Inexpensive
  • Amount of course choices
  • Thoroughness of courses
  • Interesting and up to date reading materials
Cons
  • Customer service
  • Over the phone communication
  • No help
  • False informing
  • Being scamed and non credited
  • Program is a scam

Penn Foster and Stratford Career Institute Most Positive Reviews

Top rated reviews
5

I am a student of Penn Foster, and I enrolled in 2013. I have had an excellent experience and find the courses to be cha...

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5

I received my high school diploma form tyem and it got me a local city government jod. I am very pleased. I also...

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5

I spent the last year and a half working on my high school diploma. I was worried at first that it could be a scam,...

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5

Can't log. In to my student login

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Penn Foster and Stratford Career Institute Most Critical Reviews

Lowest rated reviews
1

I enrolled in one program on a Monday, called the next day to cancel and to enroll in a different program. The first...

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1

I signed up for the Relaxation Therapist course and much to my dismay, realized the ENTIRE course is all just ONE book c...

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1

I was looking online to finish my high school diploma. I read in their website before calling to make sure this was the...

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1

I went through sci for there high school diploma only to find out its no good very unhappy!

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Penn Foster and Stratford Career Institute Latest Reviews

Recent published reviews
3

It is obvious that this school is nothing but a bunch of *** A person has been accused of cheating just because they...

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1

I finished the pharmacy technician program back in 2004 and I never received my diploma so I could take the exam to get...

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No votes

I paid for tuition for one semester in full and two full payments were taken out...

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5

I give Stratford Career Institute a 5 star rating. I graduated in 2002. I'm proud of my Psychology/Social Work Diploma....

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Penn Foster and Stratford Career Institute Products and Services

Most reviewed product and services
  • Penn Foster Program (74 reviews)
  • Penn Foster Account (18 reviews)
  • Penn Foster Course (12 reviews)
  • Stratford Career Institute Course (54 reviews)
  • Stratford Career Institute Program (51 reviews)
  • Stratford Career Institute Customer Care (10 reviews)