PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Penn Foster and Stratford Career Institute as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Penn Foster
Stratford Career Institute

Penn Foster and Stratford Career Institute Overview

Total reviews
276
302
Company responses
0
0
Issues resolved
1
1

Stratford Career Institute was first mentioned on PissedConsumer on Nov 8, 2007 and since then this brand received 302 reviews. It is 26 reviews more than Penn Foster received since Feb 29, 2008. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Penn Foster customer support team and Stratford Career Institute customer service.

Penn Foster and Stratford Career Institute Consumer Ratings

Rank
104 out of 1497 in Education category
103 out of 1497 in Education category
Diversity of Products or Services
96 in category
95 in category
Product or Service Quality
97 in category
94 in category
Website
104 in category
114 in category

According to consumer ratings and reviews, Stratford Career Institute ranks 1 points higher in the Education category than Penn Foster. People gave Penn Foster 2.5 stars for Diversity of Products or Services criterion in Education category and it is 193 points higher than the worst rated brand in this category. At the same time, Stratford Career Institute was rated 2.5 stars for Diversity of Products or Services criterion in this category and it is 194 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Stratford Career Institute has a higher rating than Penn Foster. Regarding Website criterion, consumers gave Penn Foster 2.8 stars and it is 64% greater than other in category. Stratford Career Institute however was rated 2.6 stars and it is 61% greater than other in category.

Penn Foster and Stratford Career Institute Rating Details

Diversity of Products or Services
2.5 (58 reviews)
2.5 (72 reviews)
Reviewer's quote

Students are unable to reach a teacher for help on weekends, due to this policy change. It is unfair for no one to be available 2 days out of 7 when this is an online school. Most students enrolled work or do not have time to go in person. Most times I get out of work 5-6pm and unable to get help,...

Yaniris R

The costumer service representative had a horrible attitude the entire time I was on the phone with her, I'm sorry I don't care if I ask her the dumbest question in the world, you're a costumer service rep, you're not supposed to be giving me attitude and treating me like I'm dumb, that's not how...

PissedConsumer1045000
Product or Service Quality
2.2 (54 reviews)
2.3 (70 reviews)
Reviewer's quote

Closed on the weekends how can you get help if they are closed on the weekends? My courses where frozen due to a late payment, I paid on Friday but my courses are still frozen tried to call and it says "Call Monday-Friday" there goes 2 days of no classes because they are closed.

Yaniris R

great courses, got my diploma in business management and i got a new job. as a manager in some restaurant here. good courses and finish at your own pace, studied at your own time while you are working or after work hours. books included in the fees. very cheap tuition fees i pay it for monthly...

PissedConsumer1008907
Website
2.8 (54 reviews)
2.6 (66 reviews)
Reviewer's quote

...On the primary Penn Foster website where you view all the programs to enroll in, you can read an overview of your program of interest. I highly recommend requesting info by mail; I love looking through the brochure and forms. Most questions can be answered there...

Emilee

...The website states that the VT office is a mailing address. I assume this means it is a "transition" center where products are shipped and received. If this is the case, then the quality of service isn't a "complaint" for the VT Secretary of State office...

PissedConsumer629525

Penn Foster and Stratford Career Institute Pros and Cons

Pros
  • Online learning
  • Mobile friendly
  • Inexpensive
  • Amount of course choices
  • Thoroughness of courses
  • Interesting and up to date reading materials
Cons
  • Customer service
  • Scamm
  • Refund policy
  • False informing
  • Being scamed and non credited
  • Program is a scam

Penn Foster and Stratford Career Institute Most Positive Reviews

Top rated reviews
5

I am a student of Penn Foster, and I enrolled in 2013. I have had an excellent experience and find the courses to be cha...

5

I received my high school diploma form tyem and it got me a local city government jod. I am very pleased. I also...

Penn Foster and Stratford Career Institute Most Critical Reviews

Lowest rated reviews
1

I enrolled in one program on a Monday, called the next day to cancel and to enroll in a different program. The first...

1

I signed up for the Relaxation Therapist course and much to my dismay, realized the ENTIRE course is all just ONE book c...

Penn Foster and Stratford Career Institute Latest Reviews

Recent published reviews

The website is not working properly. It keeps reloading. It does it on my PC and on my phone. Im trying to take a class...

Read all 276 reviews
1

i wanted to stop my courses after i found out that the diplomas are not legit and they set my bill to collection agency...

Read all 302 reviews

Penn Foster and Stratford Career Institute Products and Services

Most reviewed product and services
  • Penn Foster Program (74 reviews)
  • Penn Foster Account (17 reviews)
  • Penn Foster Course (12 reviews)
  • Stratford Career Institute Course (54 reviews)
  • Stratford Career Institute Program (51 reviews)
  • Stratford Career Institute Customer Care (9 reviews)