PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ryanair and Pegasus Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ryanair
Pegasus Airlines

Ryanair and Pegasus Airlines Overview

Total reviews
13
49
Company responses
0
0
Issues resolved
0
1

Ryanair and Pegasus Airlines Consumer Ratings

Rank
162 out of 438 in Transport category
142 out of 438 in Transport category
Customer service
133 in category
128 in category
Product or Service Quality
104 in category
110 in category
Value for money
124 in category
73 in category
Additional Fees
126 in category
94 in category

Ryanair and Pegasus Airlines Rating Details

Customer service
1 (6 reviews)
1 (19 reviews)
Reviewer's quote

However, the only reply I got back from Ryanair's customer service was a repeated standard reply prewritten form saying that the prices on the website are live and they may change at anytime (no one argued against that - however they don't even mention the fact that the prices WERE EXACTLY THE...

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I would like compensation or to prove to me i was fairly treated and this is the usual poor quality of customer service and unique extra weight policy decided by the employee to whatever suits that employee’s tastes to only those they choose to make pay and your employees normally don’t listen or...

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Product or Service Quality
1.2 (5 reviews)
1.1 (13 reviews)
Reviewer's quote

Worst airline ever, worst customer service, both on board and online. Useless chat and useless agents. Very very poor customer services..

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... They always try to steal and rip you off! Very unpleasant experience! Time when you go on vacation and beginning of the trip is ruined by horrible horrible service and treatment! They asked me to pay 50$ for my personal item because it was 4 kgs! I have never faced such attitude and requests with any other airlines! Hate it!....

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Value for money
1.2 (5 reviews)
1.8 (13 reviews)
Reviewer's quote

...email and in the application there was not a choice or a reference for a voucher of our flights only a 20 days time period to confirm and finally refund the money. Instead of the refund, the day of our flight we received a voucher ticket. They advised us to use the voucher instead of the refund and it was written we...

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...com And they don't want to return the money because of terms and conditions and this is not right. However, I check Pegasus website they already refund it but unfortunately the agency just think about their profit they are not bothered about customer satisfaction and safety..

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Additional Fees
1 (4 reviews)
1.3 (15 reviews)
Reviewer's quote

It is the second time I become the victim of deception by the crooks. The first time, two years ago I rented a car in Girona, Spain, via RYANAIR CAR HIRE by FIREFLY CAR RENTAL. The fraudsters there charged me with 250 E to buy a full insurance of the car, saying 'that it is mandatory in Spain for...

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Cheap enough, but any issues, and thats tough luck as the call Centre never pick up. Rubbish

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Ryanair and Pegasus Airlines Pros and Cons

Pros
No votes
  • Getting off the return flight
Cons
  • Worst company ever
  • Customer service
  • No service
  • Its the worst airlines to travel
  • Refund of erroneous debit
  • Costumer servicees

Ryanair and Pegasus Airlines Most Positive Reviews

Top rated reviews
No votes
3.5

I had a flight with Pegasus Airlines from Istanbul to Beirut today morning. When I received one of my baggage I noticed...

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No votes
3.2

i arrived in istanbul from rome with a delay of one hour to connect with a fligth to tel aviv, i waited at the gate...

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Ryanair and Pegasus Airlines Most Critical Reviews

Lowest rated reviews
1

Worst airline ever, worst customer service, both on board and online. Useless chat and useless agents. Very very poor cu...

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1


We were travelling as a family of four were denied boarding at Istanbul.We were flying from Copenhagen to Athens via Is...

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1

It is the second time I become the victim of deception by the crooks. The first time, two years ago I rented a car in Gi...

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1

I have travelled last week with pegasus airlines from Paris to Beirut. I have purchased 10 extra kilos and paid 60€ for...

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Ryanair and Pegasus Airlines Latest Reviews

Recent published reviews
1

Booked a flight from Gatwick to Dublin (long before Covid-19 restrictions). Once Covid-19 became an issue, my country...

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No votes

have been trying to email and call Pegaus for a very long time to request a full refund as we are not able to travel...

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1.8

Hello,
I had a flight with Ryanair on the 20th of April. As we all know because of the Covid19 all flights were cancelled...

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1

I cancelled my flight from Dubai to Lefkosa due to Pegasus cancelling the Istanbul to Lefkosa sector of the flight. I...

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Ryanair and Pegasus Airlines Products and Services

Most reviewed product and services
  • Ryanair Flight Booking (3 reviews)
  • Ryanair Car Rental Booking (2 reviews)
  • Ryanair Customer Care (1 review)
  • Pegasus Airlines Flight (21 reviews)
  • Pegasus Airlines Baggage Policy (8 reviews)
  • Pegasus Airlines Customer Care (3 reviews)