PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Ryanair and Pegasus Airlines as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Ryanair
Pegasus Airlines

Ryanair and Pegasus Airlines Overview

Total reviews
10
39
Company responses
0
0
Issues resolved
0
1

Pegasus Airlines was first mentioned on PissedConsumer on Mar 7, 2011 and since then this brand received 39 reviews. It is 29 reviews more than Ryanair received since Mar 12, 2008.

Ryanair and Pegasus Airlines Consumer Ratings

Rank
138 out of 574 in Transport category
116 out of 574 in Transport category
Product or Service Quality
92 in category
84 in category
Customer service
88 in category
167 in category
Discounts and Special Offers
81 in category
87 in category

According to consumer ratings and reviews, Pegasus Airlines ranks 22 points higher in the Transport category than Ryanair. People gave Ryanair 1 stars for Product or Service Quality criterion in Transport category and it is 79 points higher than the worst rated brand in this category. At the same time, Pegasus Airlines was rated 1.1 stars for Product or Service Quality criterion in this category and it is 87 points higher than the worst rated brand in this category. If we look at Customer service criterion, than we see that Pegasus Airlines has a higher rating than Pegasus Airlines. Regarding Discounts and Special Offers criterion, consumers gave Ryanair 1.3 stars and it is 53% greater than other in category. Pegasus Airlines however was rated 1.2 stars and it is 50% worse than other in category.

Ryanair and Pegasus Airlines Rating Details

Product or Service Quality
1 (3 reviews)
1.1 (11 reviews)
Reviewer's quote

However, the only reply I got back from Ryanair's customer service was a repeated standard reply prewritten form saying that the prices on the website are live and they may change at anytime (no one argued against that - however they don't even mention the fact that the prices WERE EXACTLY THE...

Valda

... They always try to steal and rip you off! Very unpleasant experience! Time when you go on vacation and beginning of the trip is ruined by horrible horrible service and treatment! They asked me to pay 50$ for my personal item because it was 4 kgs! I have never faced such attitude and requests with any other airlines! Hate it!....

PissedConsumer1430450
Customer service
1 (3 reviews)
1 (16 reviews)
Reviewer's quote

Worst airline ever, worst customer service, both on board and online. Useless chat and useless agents. Very very poor customer services..

Carrigan

I would like compensation or to prove to me i was fairly treated and this is the usual poor quality of customer service and unique extra weight policy decided by the employee to whatever suits that employee’s tastes to only those they choose to make pay and your employees normally don’t listen or...

PissedConsumer916552
Discounts and Special Offers
1.3 (3 reviews)
1.2 (14 reviews)
Reviewer's quote

It is the second time I become the victim of deception by the crooks. The first time, two years ago I rented a car in Girona, Spain, via RYANAIR CAR HIRE by FIREFLY CAR RENTAL. The fraudsters there charged me with 250 E to buy a full insurance of the car, saying 'that it is mandatory in Spain for...

GREGORY P

Hi there,My flight was from london STN to Akrara VS Istanbul ,it was fine until we have rech istanbul airport, then our problem has started since, ASA we been in airport they ask all passengers go to passport control, which will take at leaset 30, to 40 mnt to be passed, becouse I have just an hour...

SORAN A

Ryanair and Pegasus Airlines Pros and Cons

Pros
No votes
  • Getting off the return flight
Cons
  • Worst company ever
  • Customer service
  • Its the worst airlines to travel
  • Refund of erroneous debit
  • Costumer servicees

Ryanair and Pegasus Airlines Most Positive Reviews

Top rated reviews
No votes
3.7

I had a flight with Pegasus Airlines from Istanbul to Beirut today morning. When I received one of my baggage I noticed...

Ryanair and Pegasus Airlines Most Critical Reviews

Lowest rated reviews
1

Worst airline ever, worst customer service, both on board and online. Useless chat and useless agents. Very very poor cu...

1


We were travelling as a family of four were denied boarding at Istanbul.We were flying from Copenhagen to Athens via Is...

Ryanair and Pegasus Airlines Latest Reviews

Recent published reviews

Shame, shame, shame that your flight attendants allowed a white male to verbally abuse a black female passenger. If the...

Read all 10 reviews

On 7 jan 2020 my flight was cancelled which cost me extra for flight and also staying another day in hotel I want to...

Read all 39 reviews

Ryanair and Pegasus Airlines Products and Services

Most reviewed product and services
  • Ryanair Car Rental Booking (2 reviews)
  • Ryanair Flight Booking (1 review)
  • Ryanair Customer Care (1 review)
  • Pegasus Airlines Flight (19 reviews)
  • Pegasus Airlines Baggage Policy (8 reviews)
  • Pegasus Airlines Customer Care (2 reviews)