PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Peets Coffee and Starbucks as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Peets Coffee
Starbucks

Peets Coffee and Starbucks Overview

Total reviews 5 472
Company responses 0 0
Issues resolved 0 4

Peets Coffee and Starbucks Consumer Ratings

Rank
347 out of 847 in Food Manufacturers category
12 out of 162 in Coffeehouses and Bakeries category
Customer service
227 in category
6 in category
Website
No votes
10 in category
Discounts and Special Offers
No votes
7 in category
Location
No votes
6 in category

Peets Coffee and Starbucks Rating Details

Customer service
1 (2 reviews)
1.9 (161 reviews)
Reviewer's quote

I am trying to stop delivery at my current address as I am moving.I would like to provide my new address if someone would just pick up the phone or not charge me a dollar for asking for an update.

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...Called customer service and got some touchy, *** male on the other line who hung up on me when I expressed frustration. I could not believe he actually hung up on me mid sentence..

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Website
No votes
2.8 (141 reviews)
Reviewer's quote

No items

I referred to the corporate website for clarification and the site does not REQUIRE MASKS and leaves it up to the county in which it resides. This shop is in Placer County where we no longer have a state of emergency, therefore a mask is suggested only IF you cannot stay 6 feet apart. There were NO...

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Discounts and Special Offers
No votes
2.1 (141 reviews)
Reviewer's quote

No items

Why are we being harassed!! Not sure of what kind of customer service training that Starbucks offers, I doubt Starbucks Management consent such attitude; and most importantly, the few people with these types of attitude do not bring great news for Starbucks as a whole. It's so sad for the rest of...

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Location
No votes
3.1 (138 reviews)
Reviewer's quote

No items

But, Every time I go into a suburban Starbucks location whether in the Twin Cities or “on the road,” I am reminded how little respect Starbucks has for those of us in an urban setting. The physical structure just pales in comparison. There has been plenty of real estate on the market to allow...

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Peets Coffee and Starbucks Pros and Cons

Pros
  • Food service
  • Coffee
  • Baristas
  • Good service overall
Cons
No votes
  • Horrible customer service
  • Disgraceful customer service
  • Very disrespectful and unpleasant customer service

Peets Coffee and Starbucks Most Positive Reviews

Top rated reviews
No votes
5

I love the complaints about being out of product, gross bathrooms, and misspelled names. Stores run out of things. It...

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No votes
5

No one in line, I stepped to the cashier ordered a drink., and.was told someone else was before me..i did not see...

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Peets Coffee and Starbucks Most Critical Reviews

Lowest rated reviews
1

Yesterday Tuesday 6-9-2020 at about 4:20ish p.m. I drove to from our home in El Cerrito to our El Cerrito PEET'S Coffee...

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1

I was refused service at Starbucks because I was wearing a US Marine Corps T-shirt. I walked in and immediately got...

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1

I am trying to stop delivery at my current address as I am moving.
I would like to provide my new address if someone woul...

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1

This is very upsetting and I'm getting sick of it I work next to a Starbucks and now I'm getting the feeling that they...

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Peets Coffee and Starbucks Latest Reviews

Recent published reviews
No votes

I need my order delivered, I guess I did not select delivery

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No votes

I Am contacting you in hopes you can resolve an issue that presented itself yesterday evening at the shopping center...

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No votes

I had a bad experience at the Peets Coffee with personal, threatening abuse by the woman manager of the coffee house she...

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No votes

Yesterday I was meeting someone at the Starbuck's at 9854 Zenith Meridian Dr. in Englewood. When I approached the counte...

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Peets Coffee and Starbucks Products and Services

Most reviewed product and services
No votes
  • Starbucks Coffee (110 reviews)
  • Starbucks Manager (26 reviews)
  • Starbucks Rewards Program (12 reviews)