PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Peets Coffee and Starbucks as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Peets Coffee
Starbucks

Peets Coffee and Starbucks Overview

Total reviews
3
458
Company responses
0
0
Issues resolved
0
4

Peets Coffee and Starbucks Consumer Ratings

Rank
320 out of 738 in Food Manufacturers category
10 out of 157 in Coffeehouses and Bakeries category
Customer service
220 in category
6 in category
Discounts and Special Offers
No votes
6 in category
Website
No votes
7 in category
Location
No votes
5 in category

Peets Coffee and Starbucks Rating Details

Customer service
1 (1 review)
2 (154 reviews)
Reviewer's quote

Yesterday Tuesday 6-9-2020 at about 4:20ish p.m. I drove to from our home in El Cerrito to our El Cerrito PEET'S Coffee store located on the corner of San Pablo Ave. & Carlson Blvd.to purchase some more of the coffee that I always buy. I bought the '101 Blend from about 1987 through when '101'...

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...After waiting 30 minutes online to chat with a representative only to be told I needed to call customer service. So another 30 or more minutes I finally get through only to be hung up on. And thats when I launched my complaint...

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Discounts and Special Offers
No votes
2.1 (136 reviews)
Reviewer's quote

No items

Why are we being harassed!! Not sure of what kind of customer service training that Starbucks offers, I doubt Starbucks Management consent such attitude; and most importantly, the few people with these types of attitude do not bring great news for Starbucks as a whole. It's so sad for the rest of...

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Website
No votes
2.9 (135 reviews)
Reviewer's quote

No items

...Just look at the Starbucks nutritional info on their website. ..

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Location
No votes
3.1 (134 reviews)
Reviewer's quote

No items

But, Every time I go into a suburban Starbucks location whether in the Twin Cities or “on the road,” I am reminded how little respect Starbucks has for those of us in an urban setting. The physical structure just pales in comparison. There has been plenty of real estate on the market to allow...

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Peets Coffee and Starbucks Pros and Cons

Pros
No votes
  • Coffee
  • Baristas
  • Loyalty program
Cons
No votes
  • Horrible customer service
  • Disgraceful customer service
  • Very disrespectful and unpleasant customer service

Peets Coffee and Starbucks Most Positive Reviews

Top rated reviews
No votes
5

I love the complaints about being out of product, gross bathrooms, and misspelled names. Stores run out of things. It...

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No votes
5

No one in line, I stepped to the cashier ordered a drink., and.was told someone else was before me..i did not see...

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Peets Coffee and Starbucks Most Critical Reviews

Lowest rated reviews
1

Yesterday Tuesday 6-9-2020 at about 4:20ish p.m. I drove to from our home in El Cerrito to our El Cerrito PEET'S Coffee...

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1

I was refused service at Starbucks because I was wearing a US Marine Corps T-shirt. I walked in and immediately got...

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No votes
1

This is very upsetting and I'm getting sick of it I work next to a Starbucks and now I'm getting the feeling that they...

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Peets Coffee and Starbucks Latest Reviews

Recent published reviews
No votes

I had a bad experience at the Peets Coffee with personal, threatening abuse by the woman manager of the coffee house she...

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No votes

Siri not working with app.

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No votes

The latest bean arrived last Thursday, Nov 8. This morning I opened the bag looking forward to a very fresh delicious...

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No votes

Peeling paint color off lid only. Customer service wants to offer a $5.00 gift card for a $20.00 + 16 oz.. cold cup.

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Peets Coffee and Starbucks Products and Services

Most reviewed product and services
No votes
  • Starbucks Coffee (101 reviews)
  • Starbucks Customer Care (43 reviews)
  • Starbucks Manager (26 reviews)