PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pearson Education and University Of Phoenix as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pearson Education
University Of Phoenix

Pearson Education and University Of Phoenix Overview

Total reviews
1061
292
Company responses
0
0
Issues resolved
8
0

Pearson Education was first mentioned on PissedConsumer on Aug 29, 2012 and since then this brand received 1061 reviews. It is 769 reviews more than University Of Phoenix received since Mar 22, 2008.

Pearson Education and University Of Phoenix Consumer Ratings

Rank
208 out of 1276 in Education category
72 out of 554 in Universities, Colleges and Schools category
Customer service
156 in category
52 in category
Product or Service Quality
151 in category
53 in category
Price Affordability
173 in category
67 in category

Pearson Education and University Of Phoenix Rating Details

Customer service
1.3 (412 reviews)
1.4 (44 reviews)
Reviewer's quote

I called customer service for the 8th time probably to be told that it is an issue with the email login? This is causing serious unnecessary stress for me because I still have no idea what the problem is and do not want to be charged again without the order coming through. This is very serious, my...

PissedConsumer1706049

I called customer service for information and then they transferred me to a Customer Representative who's name is Kevin L. Who was supposed to guide me through in order to understand all about the program. He said he was busy with another customer and he said he will calm me next day at 10:30 pm..

Mailani
Product or Service Quality
1.3 (400 reviews)
1.5 (46 reviews)
Reviewer's quote

...TERRIBLE service!..

Kendyl N

Here I am $50K Plus in Debt after completing my BS in Human Service Management, I live in Wisconsin and I see by searching that ALOT of Graduates in my state have the same problem..

PissedConsumer1199515
Price Affordability
1.4 (348 reviews)
1.2 (27 reviews)
Reviewer's quote

...I orders it now I want to price adjust for the right hook, and your representative refuse to help me. Worst costumer service experience. I’ve had in my entire life..

Vincent D

I signed up for Business Classes after being told I would qualify for Government Subsidy if I applied with Phoenix University. I applied completed the application with UOP and was told that I needed to change my High School information to graduated since I did not have a high school diploma. I did...

Jontay

Pearson Education and University Of Phoenix Pros and Cons

Pros
  • When it worked
  • Nada
  • When it worked it was a good site to use
  • Flexible
  • Format and ease of use on website
  • Challenging coursework
Cons
  • Customer service
  • Technical support
  • Price
  • Management
  • Lack of information
  • Huge scam

Pearson Education and University Of Phoenix Most Positive Reviews

Top rated reviews
5

Last Wednesday I started having issues with accessing my etext book, I called today (Saturday) and spoke with a...

4.3

There are so many negative reviews but i dont understand because i have had nothing but a positive experience. The...

Pearson Education and University Of Phoenix Most Critical Reviews

Lowest rated reviews
1

Oh my god. I cannot begin to explain everything that is wrong with Pearson, especially MyMathLab. But I will certainly p...

1

On more than one occasion, I had technical difficulties. I notified tech services who at first could not fix the problem...

Pearson Education and University Of Phoenix Latest Reviews

Recent published reviews
1

Imagine having software that substitutes regular learning with sub-par learning in addition to having to read literal...

Read all 1061 reviews
1.4

I signed up for Business Classes after being told I would qualify for Government Subsidy if I applied with Phoenix Unive...

Read all 292 reviews

Pearson Education and University Of Phoenix Products and Services

Most reviewed product and services
  • Pearson Education Customer Care (127 reviews)
  • Pearson Education Website (93 reviews)
  • Pearson Education Mymathlab Program (83 reviews)
  • University Of Phoenix Financial Aid Service (81 reviews)
  • University Of Phoenix Program (42 reviews)
  • University Of Phoenix Customer Care (6 reviews)