PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Timberland and Pearlfeet as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Timberland
Pearlfeet

Timberland and Pearlfeet Overview

Total reviews 181 1832
Company responses 0 0
Issues resolved 0 15

Timberland and Pearlfeet Consumer Ratings

Rank
983 out of 4780 in Footwear and Clothing category
1525 out of 4780 in Footwear and Clothing category
Exchange, Refund and Cancellation Policy
870 in category
1165 in category
Customer service
762 in category
1176 in category
Product or Service Quality
1202 in category
1285 in category
Price Affordability
960 in category
1065 in category

Timberland and Pearlfeet Rating Details

Exchange, Refund and Cancellation Policy
1.4
(79 reviews)
1.1
(559 reviews)
Reviewer's quote

This company STOLE my money 4 weeks ago have not delivered my items! Now their system is "down" since friday and they cant get me my missing items or a proper refund..

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I received the wrong shoe and was given a full refund. I had written a bad review. Im very happy and satisfied...

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Customer service
1.5
(76 reviews)
1.1
(710 reviews)
Reviewer's quote

...I contacted the customer service department with all of the proper paperwork and photos which clearly shows there is not an excessive amount of wear and tear on the boot. In fact there is hardly any wear and tear on the boots. My claim was, of course, no shock to me denied...

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...Terrible customer service. ??????????????????????????????????????????????????????????????????????????!!!???????????????????????????????????????????????????????????????????????????????..

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Product or Service Quality
1.4
(70 reviews)
1.3
(542 reviews)
Reviewer's quote

I've been purchasing their products since 1980. They have previously stood behind their products till now. In 2017, I was able to get my boots exchanged under their waterproof warranty without proof of purchase or jumping through hoops...

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...China and Australia) No Customer service response, No product for Product or Service Quality, Value- NO F______G shoes out $166,Discounts and Special Offers-Great Scam..

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Price Affordability
2.3
(67 reviews)
2.1
(532 reviews)
Reviewer's quote

...For the price, I expect my shoes to offer me some basic protection from the elements. Timberland shoes don't. Sadly, Walmart and other cheap brands do a better job...

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you sent the wrong item on order 271285 and are now trying to make me keep the item and pay a reduced price just BAD BUSINESS..

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Timberland and Pearlfeet Pros and Cons

Pros
  • Product is low quality
  • Comfortable
  • Boots
  • First time order
  • Takes your money
  • Hard to contact
Cons
  • Poor experience will not shop there again
  • Unwilling to recognize product failure
  • Returns
  • No customer service
  • Very slow delivery time and confusing web site
  • Non delivery of a product paid for

Timberland and Pearlfeet Most Positive Reviews

Top rated reviews
5

Hi, this the owner Stallone Brown of Timberland contacting about a family share plan that was created from the start of...

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5

I received the wrong shoe. I was given a full refund. Very satisfied with Pearlfeet. They have a great selection of...

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5

I try to buy one pairs of white 6 inch boots for my brother , and received 2 days ago, it seems very good, my brother...

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5

I placed an order on February 3rd no119170 still waiting on some sort of confirmation that is in the mail or it's on...

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Timberland and Pearlfeet Most Critical Reviews

Lowest rated reviews
1

I bought Timberland PRO Men's Direct Attach Six-Inch Soft-Toe Boots and the bottom seams opened up and they were NOT...

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1

They suck really bad , poor costumer service

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1

No one has contacted me about any of it they were not waterproof when the bottom or bottom of the Dayton Mall and now...

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1

Order 126700 on 2/11/2020 no response from Pearl feet. Are you a scam?

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Timberland and Pearlfeet Latest Reviews

Recent published reviews
No votes

The 9 December 2023 I've ordered two pairs of timberland boots which I never received going back and forth with your...

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No votes

I Havent Received Order Or Information About Shipment.Tell ME If My Boots Will Be Shipped Feel Free To Contact Me...

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1

Nope haven't heard anything back from them I've sent them email photos of the shoes they were not waterproof when I...

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1.6

My name is Bennie Campbell
1602 Fort Dupont Street SE
Washington DC 20020
(202)575-****
bennielcampbell@***.com
I ordered (2)...

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