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PBteen

Furniture and Decor
Has verified representatives
  • 3 ISSUES RESOLVED
  • 19 COMPANY RESPONSES
  • 121 TOTAL REVIEWS
  • $15.1K CLAIMED LOSSES
  • $488 AVERAGE LOSS
2.0
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • What was for sale 2
  • Products offered 2
  • Design 2
  • Some of your products 1
  • Product 1

Customers don't like

  • Customer service10
  • No recourse5
  • Customer care5
  • Reflection that my business does not matter4
  • Process of delivery is miserable3
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Pottery Barn

Furniture and Decor
Has verified representatives
  • 8 ISSUES RESOLVED
  • 39 COMPANY RESPONSES
  • 527 TOTAL REVIEWS
  • $390K CLAIMED LOSSES
  • $2K AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Reliability
  • Product 9
  • Furniture 6
  • Sales associates 5
  • How the products look in the beginning 4
  • Our sales person 3

Customers don't like

  • Poor customer service46
  • Unresponsive customer service6
  • Bad quality6
  • Incompetent people5
  • Lack of communication4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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