PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zelle Pay and Paypal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zelle Pay
Paypal

Zelle Pay and Paypal Overview

Total reviews 704 2742
Company responses 0 0
Issues resolved 1 17

Zelle Pay and Paypal Consumer Ratings

Rank
54 out of 218 in Cash Services category
41 out of 218 in Cash Services category
Customer service
39 in category
35 in category
Reliability
36 in category
28 in category
Product or Service Quality
36 in category
27 in category
Website
41 in category
32 in category

Zelle Pay and Paypal Rating Details

Customer service
1.2 (304 reviews)
1.3 (1041 reviews)
Reviewer's quote

This is because their customer service is pretty much non-existent and designed to get you to deal with the bank. If you call their support number, nearly every option leads to them telling you to wait 72hrs or contact your bank. Well, after 72hrs and my bank asking me to contact zelle, the person...

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Cant contact anybody or reach any help for customer service like not existence at all. I want to close my paypal account and I see not help at all online and on the app as well. Please let me know how can I definitely close my account ..

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Reliability
1.2 (293 reviews)
1.4 (965 reviews)
Reviewer's quote

Thru my BofA zelle i sent money, they didnt get it! A fake Zelle contacted me and stole my money!! Can you refund my money?? I still have fake zelle's phone # & the text i was sent, please contact me asap.

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No live help this sucks

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Product or Service Quality
1.2 (290 reviews)
1.4 (910 reviews)
Reviewer's quote

Started a payment and recipient was not interested in using the program nonetheless there is no way to cancel the transaction immediately once BMO Harris Bank funds are sent to Zelle and there is no customer service to return my $1,000..

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...Even if they ship the right product, it might fail in a week and now you know how youll be dealt with if something goes wrong. COMPANY NAMES:..

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Website
1.3 (272 reviews)
1.7 (929 reviews)
Reviewer's quote

...The fist advisin I had receid monies an in order to accept it to go to a website https:register. zellepay. com -but I am already registered The 2nd mdgThen seconds laterto contact Zell support where no one answers!STAY AWAY..

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...The website in the vendor record had a broken link. There was no avenue for my order to be corrected. I disputed with Pay Pal...

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Zelle Pay and Paypal Pros and Cons

Pros
  • Quick transfer
  • Getting money transfered easy
  • Total useless
  • No pros
  • No pros for now
  • You get a receipt for proof of payment online
Cons
  • Poor customer service
  • Very poor customer service and crooks
  • Lack of solutions for my issues
  • Customer service
  • Fraudulent activity
  • Unable to reach a human

Zelle Pay and Paypal Most Positive Reviews

Top rated reviews
5

I cannot log in to zelle

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5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

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5

Zelle is tricky having you deactivate your clearxchange account and register with them. Clearxchange only required...

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5

I ordered a blanket from Actifyer and received a tracking number. Turns out the number was bogus. Tried numerous times...

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Zelle Pay and Paypal Most Critical Reviews

Lowest rated reviews
1

After logging 2 cases witj 2nd level support becaise their useless app and program won't work with half the phone and...

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1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

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1

I was transferred to 2nd level support and was nevere helped. I dont see how they ever teamed up with the major banks....

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1

I owed a company $49.00 for some work the had done for me. I went to pay and somehow agreed to pay with their credit ca...

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Zelle Pay and Paypal Latest Reviews

Recent published reviews
No votes

Need to know how to delete one account and add another

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No votes

When I put my email in and go to forgot password they try to send a code to an inactive phone number without letting me...

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2.7

I was not able to resolve my issue with a closed account trying to add new account

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1

Made purchase from vendor through PayPal. Decided to cancel order. Vendor agreed to full credit. PayPal completed...

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Zelle Pay and Paypal Products and Services

Most reviewed product and services
  • Zelle Pay Money Transfer (338 reviews)
  • Zelle Pay Technical Support (9 reviews)
  • Zelle Pay Anthia Profile (2 reviews)
  • Paypal Money Transfer (146 reviews)
  • Paypal Payment Processing Service (104 reviews)
  • Paypal Claim (96 reviews)