PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Paypal and Zelle Pay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Paypal
1.6
Zelle Pay
1.4
Paypal
Zelle Pay

Paypal and Zelle Pay Overview

Total reviews 3616 738
Company responses 0 0
Issues resolved 19 1

Paypal and Zelle Pay Consumer Ratings

Rank
46 out of 262 in Cash Services category
56 out of 262 in Cash Services category
Customer service
39 in category
46 in category
Reliability
37 in category
45 in category
Website
40 in category
50 in category
Product or Service Quality
35 in category
44 in category

Paypal and Zelle Pay Rating Details

Customer service
1.3 (1347 reviews)
1.3 (312 reviews)
Reviewer's quote

...I'm not able to get a live person when I call Paypal customer service. I want to have the paypal charge removed from my credit card since I already paid Yankee Candle directly..

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Can't speak to anyone at customer service to fix the problem because I haven't received my funds which is due today..

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Reliability
1.4 (1229 reviews)
1.2 (302 reviews)
Reviewer's quote

He'll cancel your card without your permission they will not return your money they will not send you a new card every time you call you will not be able to speak to someone or that person won't hang up on you after telling you they're your financial institution but they won't give you access to...

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I've been trying to sign in since Saturday morning to send money and the number board won't load...as of Sunday evening it is still NOT working...they told me to try again on Monday morning that they were having some issues!

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Website
1.6 (1179 reviews)
1.3 (280 reviews)
Reviewer's quote

No email sales confirmation, scam alert on the company website they identified as theirs and obviously nothing delivered to me. Paypal closed the case indicating they received a delivery confirmation from the seller. I tried to get back on their Resolution Center and let them know that was false...

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...The fist advisin I had receid monies an in order to accept it to go to a website https:register. zellepay. com -but I am already registered The 2nd mdgThen seconds laterto contact Zell support where no one answers!STAY AWAY..

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Product or Service Quality
1.5 (1160 reviews)
1.3 (300 reviews)
Reviewer's quote

Order was delivered, via postal service, but I never received it. Filed for an investigation through the post office and they said my package was delivered to an address other than mine. This address, which was never disclosed to me, was on the package sent by the vendor, but didnt coincide with...

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This is because their customer service is pretty much non-existent and designed to get you to deal with the bank. If you call their support number, nearly every option leads to them telling you to wait 72hrs or contact your bank. Well, after 72hrs and my bank asking me to contact zelle, the person...

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Paypal and Zelle Pay Pros and Cons

Pros
  • No pros
  • No pros for now
  • Impossible to talk to a person for assistance
  • Quick transfer
  • Getting money transfered easy
  • Total useless
Cons
  • Customer service
  • Unable to reach a human
  • Fraudulent activity
  • Poor customer service
  • Very poor customer service and crooks
  • Lack of solutions for my issues

Paypal and Zelle Pay Most Positive Reviews

Top rated reviews
5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

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5

I cannot log in to zelle

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5

I ordered a blanket from Actifyer and received a tracking number. Turns out the number was bogus. Tried numerous times...

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5

Zelle is tricky having you deactivate your clearxchange account and register with them. Clearxchange only required...

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Paypal and Zelle Pay Most Critical Reviews

Lowest rated reviews
1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

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1

After logging 2 cases witj 2nd level support becaise their useless app and program won't work with half the phone and...

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1

I owed a company $49.00 for some work the had done for me. I went to pay and somehow agreed to pay with their credit ca...

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1

I was transferred to 2nd level support and was nevere helped. I dont see how they ever teamed up with the major banks....

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Paypal and Zelle Pay Latest Reviews

Recent published reviews
1

Counterfeit item and damaged during shipping pics send to the selller and a very complicated process to get a return...

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No votes

They need to provide more solutions to common issues as in it takes 24 hours to update a new phone number.

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1

He'll cancel your card without your permission they will not return your money they will not send you a new card every...

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4.8

I've been trying to sign in since Saturday morning to send money and the number board won't load...as of Sunday evening...

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Paypal and Zelle Pay Products and Services

Most reviewed product and services
  • Paypal Money Transfer (199 reviews)
  • Paypal Payment Processing Service (123 reviews)
  • Paypal Claim (109 reviews)
  • Zelle Pay Money Transfer (344 reviews)
  • Zelle Pay Technical Support (9 reviews)
  • Zelle Pay Anthia Profile (2 reviews)