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PayPal
Zelle Pay

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

PayPal

PayPal

1.4
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 656 TOTAL REVIEWS
Rank
36 out of 305
in Cash Services category
Rating Details
Customer service
Reliability
Staff
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    40
  • SUCCESSFUL
    90%
  • AVG CALL DURATION
    06:26
  • ISSUES RESOLVED
    25%
Top Products and Services
1.5
208 reviews
1.3
70 reviews
Zelle Pay

Zelle Pay

1.2
  • 0 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 576 TOTAL REVIEWS
Rank
47 out of 305
in Cash Services category
Rating Details
Customer service
Reliability
Staff
Website
Product or Service Quality
Statistics of Customer Service Calls
  • TOTAL CALLS
    654
  • SUCCESSFUL
    70%
  • AVG CALL DURATION
    03:16
  • ISSUES RESOLVED
    7%
Top Products and Services
1.2
300 reviews
1.3
50 reviews
1.8
45 reviews

How would you compare PayPal vs Zelle Pay?

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Anonymous
#1747850
Customer service
I've never had to use the customer service at zelle due to the high quality of their service
Product or Service Quality
Zelles quality is top-notch, no cost speed and accuracy. PayPal has hidden fees and tons of bait and switch. Zelles always free and arise within a couple hours, PayPal is only free for a transfer if you want to wait three to five business days however, for a fee of 1% you can have it transferred in two to three hours
I have something else to compare
PayPal claims that the 1 to 5 business day wait is due to security issues, yet if you pay the fee for the transfer those security issues go away
Anonymous
#1744760
Customer service
PayPal hands down wins
Product or Service Quality
PayPal. You can't even get a human at ZELLE

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