PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PayPal and Zelle Pay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PayPal
Zelle Pay

PayPal and Zelle Pay Overview

Total reviews
1218
663
Company responses
0
0
Issues resolved
10
1

PayPal and Zelle Pay Consumer Ratings

Rank
36 out of 203 in Cash Services category
52 out of 203 in Cash Services category
Customer service
36 in category
No votes
Reliability
31 in category
No votes
Product or Service Quality
31 in category
No votes
Website
29 in category
No votes

PayPal and Zelle Pay Rating Details

Customer service
1.3 (463 reviews)
No votes
Reviewer's quote

No customer service open or response to messages in 4 days..

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Contacting Zelle Customer Service results in a phone system that just plays recorded messages over and over again, no matter what selection you chose. I was finally able to get to a live person just by pressing every option available and they basically told me Zelle is a platform and has no control...

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Reliability
1.4 (432 reviews)
No votes
Reviewer's quote

Dear Sir or Madam, I purchased a sewing machine online through ClarkLLC on May 2, 2020. It is May 27, 2020 and still not received it. I would like a refund of $ 69.99. I have run out of patience waiting on it. There has been more than enough time for it to be delivered. My receipt # is...

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Put deposit on a puppy want my money back never received a puppy

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Product or Service Quality
1.4 (419 reviews)
No votes
Reviewer's quote

The product I received was sub standard. The item came from China( I was unaware when ordering) The cost of shipping the item back is more than what I paid. This is a no win...

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...I am unable to contact zelle customer service!!!! Zelle and my bank states theres nothing they can do to retrieve my money..

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Website
1.7 (417 reviews)
No votes
Reviewer's quote

...When I attempted to call the customer service line listed on their website...

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...The fist advisin I had receid monies an in order to accept it to go to a website https:register. zellepay. com -but I am already registered The 2nd mdgThen seconds laterto contact Zell support where no one answers!STAY AWAY..

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PayPal and Zelle Pay Pros and Cons

Pros
  • No pros
  • It until now
  • Easy
  • Quick transfer
  • Getting money transfered easy
  • Total useless
Cons
  • Customer service
  • Way they treat customers
  • Fraudulent activity
  • Very poor customer service and crooks
  • Lack of solutions for my issues
  • Failure to transfer money

PayPal and Zelle Pay Most Positive Reviews

Top rated reviews
5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

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5

I cannot log in to zelle

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5

I ordered a blanket from Actifyer and received a tracking number. Turns out the number was bogus. Tried numerous times...

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5

Zelle is tricky having you deactivate your clearxchange account and register with them. Clearxchange only required...

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PayPal and Zelle Pay Most Critical Reviews

Lowest rated reviews
1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

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1

After logging 2 cases witj 2nd level support becaise their useless app and program won't work with half the phone and...

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1

I owed a company $49.00 for some work the had done for me. I went to pay and somehow agreed to pay with their credit ca...

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1

I was transferred to 2nd level support and was nevere helped. I dont see how they ever teamed up with the major banks....

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PayPal and Zelle Pay Latest Reviews

Recent published reviews
1

Dear Sir or Madam, I purchased a sewing machine online through ClarkLLC on May 2, 2020. It is May 27, 2020 and still...

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2.6

I sent money to someone who had not previously used Zelle. When she tried to sign up for it, the SMS message said she...

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1

No customer service open or response to messages in 4 days

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1

Put deposit on a puppy want my money back never received a puppy

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PayPal and Zelle Pay Products and Services

Most reviewed product and services
  • Paypal Account (243 reviews)
  • Paypal Customer Care (110 reviews)
  • Paypal Payment Processing Service (58 reviews)
  • Zelle Pay Money Transfer (328 reviews)
  • Zelle Pay Mobile Application (54 reviews)
  • Zelle Pay Account (48 reviews)