PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Paypal and Zelle Pay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Paypal
Zelle Pay

Paypal and Zelle Pay Overview

Total reviews 2414 705
Company responses 0 0
Issues resolved 17 1

Paypal and Zelle Pay Consumer Ratings

Rank
39 out of 216 in Cash Services category
51 out of 216 in Cash Services category
Customer service
No votes
43 in category
Reliability
No votes
43 in category
Website
No votes
46 in category
Product or Service Quality
No votes
40 in category

Paypal and Zelle Pay Rating Details

Customer service
No votes
1.2 (304 reviews)
Reviewer's quote

...I cancel my paypal because, of terrible customer service. I would like to speak to some in person who might be able to retrieve some of my money..

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This is because their customer service is pretty much non-existent and designed to get you to deal with the bank. If you call their support number, nearly every option leads to them telling you to wait 72hrs or contact your bank. Well, after 72hrs and my bank asking me to contact zelle, the person...

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Reliability
No votes
1.2 (294 reviews)
Reviewer's quote

référence number : PP-L-246239967452We are a campany based and registred in UK. and we have an online store that sell a Golf product. A few days after starting selling our product and receiving some paiements by Paypal, we received an email from Paypal saying that our account has been limited from...

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My funds never got back to me bcus my acct was closed. Where do they go n how do I obtain them

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Website
No votes
1.3 (273 reviews)
Reviewer's quote

on May 4 I ordered a sewing machine online and thought it was a normal website, paid threw paypal cause do not like my information on line, suppose it get it in 7/10 days and was from a state in USA. about may 28 put in claim cause did not receive then later escalated the claim. said will hear in...

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...The fist advisin I had receid monies an in order to accept it to go to a website https:register. zellepay. com -but I am already registered The 2nd mdgThen seconds laterto contact Zell support where no one answers!STAY AWAY..

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Product or Service Quality
No votes
1.2 (291 reviews)
Reviewer's quote

Could not get through to customer service for days. Finally, got through by getting through their messaging online system..

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Started a payment and recipient was not interested in using the program nonetheless there is no way to cancel the transaction immediately once BMO Harris Bank funds are sent to Zelle and there is no customer service to return my $1,000..

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Paypal and Zelle Pay Pros and Cons

Pros
  • No pros
  • No pros for now
  • Easy transactions
  • Quick transfer
  • Getting money transfered easy
  • Total useless
Cons
  • Customer service
  • Fraudulent activity
  • Unable to reach a human
  • Poor customer service
  • Very poor customer service and crooks
  • Lack of solutions for my issues

Paypal and Zelle Pay Most Positive Reviews

Top rated reviews
5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

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5

I cannot log in to zelle

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5

I ordered a blanket from Actifyer and received a tracking number. Turns out the number was bogus. Tried numerous times...

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5

Zelle is tricky having you deactivate your clearxchange account and register with them. Clearxchange only required...

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Paypal and Zelle Pay Most Critical Reviews

Lowest rated reviews
1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

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1

After logging 2 cases witj 2nd level support becaise their useless app and program won't work with half the phone and...

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1

I owed a company $49.00 for some work the had done for me. I went to pay and somehow agreed to pay with their credit ca...

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1

I was transferred to 2nd level support and was nevere helped. I dont see how they ever teamed up with the major banks....

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Paypal and Zelle Pay Latest Reviews

Recent published reviews
2.8

Hi,
My first payment is on hold. Please help me how can I get this.

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No votes

July 5 I sent money to who I thought my landlord Dante Martin - my landlord notifies me and said he never received the...

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No votes

I cannot send money To anyone I need to fix this

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1

This is the first company Ive left negative reviews for. I have both received and transferred money using Zelle...

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Paypal and Zelle Pay Products and Services

Most reviewed product and services
  • Paypal Account (295 reviews)
  • Paypal Customer Care (206 reviews)
  • Paypal Money Transfer (116 reviews)
  • Zelle Pay Money Transfer (339 reviews)
  • Zelle Pay Mobile Application (54 reviews)
  • Zelle Pay Account (54 reviews)