PayPal vs Zelle Pay
PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PayPal and Zelle Pay as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
PayPal and Zelle Pay Overview
PayPal was first mentioned on PissedConsumer on Nov 18, 2007 and since then this brand received 718 reviews. It is 102 reviews more than Zelle Pay received since Nov 8, 2017.
PayPal and Zelle Pay Consumer Ratings
According to consumer ratings and reviews, PayPal ranks 9 points higher in the Cash Services category than Zelle Pay. People gave PayPal 1.2 stars for Customer service criterion in Cash Services category and it is 34 points higher than the worst rated brand in this category. At the same time, Zelle Pay was rated 1.2 stars for Customer service criterion in this category and it is 30 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that PayPal has a higher rating than Zelle Pay. Regarding Staff criterion, consumers gave PayPal 1.3 stars and it is 57% greater than other in category. Zelle Pay however was rated 1.2 stars and it is 51% greater than other in category.
PayPal and Zelle Pay Rating Details
PayPal and Zelle Pay Pros and Cons
- Ease of use
- It until now
- Offered a convenience which was good for the time being
- Total useless
- Quick transfer
- Getting money transfered easy
- Customer service
- Fraudulent activity
- Way they treat customers
- Very poor customer service and crooks
- Lack of solutions for my issues
- Failure to transfer money
PayPal and Zelle Pay Most Positive Reviews
PayPal and Zelle Pay Most Critical Reviews
PayPal and Zelle Pay Latest Reviews
PayPal and Zelle Pay Products and Services
- Paypal Account (219 reviews)
- Paypal Customer Care (74 reviews)
- Paypal Payment Processing Service (36 reviews)
- Zelle Pay Money Transfer (318 reviews)
- Zelle Pay Mobile Application (53 reviews)
- Zelle Pay Account (46 reviews)
How would you compare PayPal vs Zelle Pay?
Never had to use Zelle customer service. PayPal Customer DISSERVICE is per usual over in India or Pakistan and are completely useless. After my latest cluster *** experience with Hadji telling me "I can't help" I had enough. Went through 3 people and none were capable of helping do anything except aggravating me!
Product or Service Quality
No comparison in my experience. Using Zelle through Navy Federal Credit Union I have never had an issue. Worst case the person I am sending funds to cannot get them for a day. PayPal tried to stiff me for $500 because my lady friend's newer (9 months old) cell phone number wasn't listed under her but under prior owner. Despite the fact that out of 25 transactions using PayPal 19 went to my lady and ZERO to the other person I did not know! They REFUSED to assist so I got my financial institution involved. They saved me my $500 so PayPal will NEVER GET USED BY ME AGAIN!!
I've never had to use the customer service at zelle due to the high quality of their service
Product or Service Quality
Zelles quality is top-notch, no cost speed and accuracy. PayPal has hidden fees and tons of bait and switch. Zelles always free and arise within a couple hours, PayPal is only free for a transfer if you want to wait three to five business days however, for a fee of 1% you can have it transferred in two to three hours
I have something else to compare
PayPal claims that the 1 to 5 business day wait is due to security issues, yet if you pay the fee for the transfer those security issues go away
PayPal hands down wins
Product or Service Quality
PayPal. You can't even get a human at ZELLE