PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Square and PayPal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Square
PayPal

Square and PayPal Overview

Total reviews
586
720
Company responses
0
0
Issues resolved
2
6

PayPal was first mentioned on PissedConsumer on Nov 18, 2007 and since then this brand received 720 reviews. It is 134 reviews more than Square received since Jan 16, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with PayPal customer support team than with Square customer service.

Square and PayPal Consumer Ratings

Rank
309 out of 2349 in Financial Services category
38 out of 293 in Cash Services category
Customer service
269 in category
31 in category
Reliability
200 in category
28 in category
Website
243 in category
22 in category

Square and PayPal Rating Details

Customer service
1.1 (286 reviews)
1.2 (288 reviews)
Reviewer's quote

...They are HORRIBLE and offer NO customer service at all--and dishonest as they come..

Will G

I call paypal about this and get different stories from different customer service agents. I am told things like the money for the merchant is on hold and that a dispute has been opened and that they will reach out to the merchant. They tell me that I need to contact the merchant which I already...

tonya b
Reliability
1.2 (276 reviews)
1.3 (261 reviews)
Reviewer's quote

...Poor customer service, reliability, communication and policies..

Jennifer M

paypal use to be the go to company that had your back with company's that were a rip off or fraudulent as well as guaranteed purchases through them but now they give you nothing but the run around and after being with them for the last 20 years I would not give them the time of day.

Dean P
Website
1.6 (269 reviews)
1.7 (253 reviews)
Reviewer's quote

...I have tried to set up my website to take payments with their website payment gateway and it is the craziest system I have ever encountered from a payment system and I have integrated lots of them. Support is a white herring. Don't bother..

Edward H

...The seller had a website with very good descriptions of what we were buying. When I saw the "PAYPAL' logo, I made a bad assumption that PayPal wouldn't put their service on bad businesses. Instead of tools I was sent a pair of cheap sunglasses...

Russell K

Square and PayPal Pros and Cons

Pros
  • Convenience
  • Supposed ease of use
  • Are thieves
  • Ease of use
  • It until now
  • No pros
Cons
  • Poor customer service
  • No customer service response
  • Provided no live support to clear up issue
  • Customer service
  • Fraudulent activity
  • Way they treat customers

Square and PayPal Most Positive Reviews

Top rated reviews
5

SadI like to know why every time I charge AMX
I have problems.
Can you please why!
And also I need someone to help me as...

5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

Square and PayPal Most Critical Reviews

Lowest rated reviews
1

Square has got to be the biggest joke in the industry. We signed up for square when they first hit the market and had...

1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

Square and PayPal Latest Reviews

Recent published reviews

Whats the problem what do I have to do

Read all 586 reviews

PLEASE I AM HAVING A MELT DOWN GOING AROUND AND AROUND IN CIRCLES, PLEASE CAN I TALK TO A HUMAN BEING AND NOT AN...

Read all 720 reviews

Square and PayPal Products and Services

Most reviewed product and services
  • Square Account (208 reviews)
  • Square Credit Card Payment Processing Service (59 reviews)
  • Square Customer Care (45 reviews)
  • Paypal Account (220 reviews)
  • Paypal Customer Care (74 reviews)
  • Paypal Payment Processing Service (37 reviews)