PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Square and PayPal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Square
PayPal

Square and PayPal Overview

Total reviews
611
671
Company responses
0
0
Issues resolved
3
5

PayPal was first mentioned on PissedConsumer on Nov 18, 2007 and since then this brand received 671 reviews. It is 60 reviews more than Square received since Jan 16, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with PayPal customer support team than with Square customer service.

Square and PayPal Consumer Ratings

Rank
306 out of 2597 in Financial Services category
37 out of 305 in Cash Services category
Customer service
268 in category
32 in category
Reliability
195 in category
27 in category
Website
240 in category
20 in category

Square and PayPal Rating Details

Customer service
1.1 (319 reviews)
1.2 (264 reviews)
Reviewer's quote

U never speak with a human.. it’s very rude to have to talk to a computer all the time vs. a computer

PissedConsumer1716772

This is the entire story behind why they steal customers money with their faceless complaints dept in Pakistan. To talk to anyone about the issue you are facing you must uncover where they hide the phone number, then go through five layers of questions about your difficulty and then when the op...

PissedConsumer1724856
Reliability
1.2 (304 reviews)
1.3 (240 reviews)
Reviewer's quote

...Poor customer service, reliability, communication and policies..

Jennifer M

I bought from NY post and it was transferred to stock commerce who are a scam company. Paypal told me to return items which cost 94 dollars to me and they would reimburse me 30. I had to file FBI report as well. Amazon would never do business with this type of company and would have backed me 100...

PissedConsumer1724767
Website
1.6 (299 reviews)
1.7 (233 reviews)
Reviewer's quote

I started submitting the info until I got to the spot where they wanted my bank account information, which I had already given them on the website. They didn't have my bank on their list to submit. When I attempted to contact support, I had one person try to help until she finally said that is not...

PissedConsumer1708865

...I tried several times on their website to link a bank account and it keeps failing, I am putting in the right user name and password. Finally, I called their customer service number. After requesting an agent, I get put on hold for 2-3 minutes before the call automatically disconnects...

Starasia

Square and PayPal Pros and Cons

Pros
  • Convenience
  • Are thieves
  • Using it when i could
  • Ease of use
  • It until now
  • Offered a convenience which was good for the time being
Cons
  • Poor customer service
  • No customer service response
  • Provided no live support to clear up issue
  • Customer service
  • Fraudulent activity
  • Way they treat customers

Square and PayPal Most Positive Reviews

Top rated reviews
5

I am sorry bother people by keeping the below post,I did get the money from cash app. I have to admit it's my mistake...

5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

Square and PayPal Most Critical Reviews

Lowest rated reviews
1

Square has got to be the biggest joke in the industry. We signed up for square when they first hit the market and had...

1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

Square and PayPal Latest Reviews

Recent published reviews

I went to wawa and I had 170 on my card got 10 dollars worth gas and use the outside card thing. And they took 75...

Read all 611 reviews
1.5

I sold an expensive tool online and used pay pal for the payment. This was the first time I had gotten much money in...

Read all 671 reviews

Square and PayPal Products and Services

Most reviewed product and services
  • Square Account (199 reviews)
  • Square Credit Card Payment Processing Service (61 reviews)
  • Square Cash App Mobile Application (47 reviews)
  • Paypal Account (211 reviews)
  • Paypal Customer Care (71 reviews)
  • Paypal Payment Processing Service (34 reviews)