PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PayPal and Square as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PayPal
1.8
Square
1.5
PayPal
Square

PayPal and Square Overview

Total reviews 9221 1604
Company responses 0 0
Issues resolved 96 11

PayPal and Square Consumer Ratings

Rank
73 out of 253 in Cash Services category
607 out of 3886 in Financial Services category
Customer service
63 in category
557 in category
Reliability
61 in category
492 in category
Website
69 in category
508 in category
Product or Service Quality
62 in category
502 in category

PayPal and Square Rating Details

Customer service
1.6
(3117 reviews)
1.3
(638 reviews)
Reviewer's quote

Its been a real challenge dealing with your customer service people. I thought it was a good, safe, honest company, very disappointed. The subject they used to contact me about a password issue I was having??? Was pissedcustomer...

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This experience has left me livid with their deficient security measures, abysmal customer service, and negligent investigation. Consequently, I've made the decision to cease using Square for my business. If you ever find yourself in a similar predicament, don't hold out hope for restitution or...

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Reliability
1.7
(2756 reviews)
1.3
(585 reviews)
Reviewer's quote

... have to get a play safe card now but but anyways they locked my account because I gamble a lot and make a lot of money and it's downloaded and they say I'm a reliability they're afraid they're going to get whatever in trouble and they didn't need that on there under whatever okay you see where the money is coming ...

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...Poor customer service, reliability, communication and policies..

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Website
1.9
(2673 reviews)
1.6
(576 reviews)
Reviewer's quote

Whenever I use paypal to purchase at a merchants website they ship to an address that I no longer have listed in my paypal account. Not cool..

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I have gone on the website to try and figure this out. Of course the instructions don't match what is on the screen. Have spent over $80 in fees for this...

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Product or Service Quality
1.8
(2672 reviews)
1.5
(537 reviews)
Reviewer's quote

...said the general on the phone said it would be taken care of, then I received another package which I returned without opening so I have never received any product from this company. They keep telling me to go to PayPal to settle up. PayPal keeps selling settle up with the...

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...They ask for personal information and their customer service is abhorrent..

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PayPal and Square Pros and Cons

Pros
  • No pros
  • Easy to use
  • No pros for now
  • Convenience
  • Impossible to talk to a person
  • Fast deposits
Cons
  • Customer service
  • Unable to reach a human
  • Fraudulent activity
  • Poor customer service
  • No customer service response
  • Lack of customer support

PayPal and Square Most Positive Reviews

Top rated reviews
5

Got an email which was a phishing email claiming a charge to my account. Claim was expertly handled.

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5

I just want to know a easy way to get my W-2
I have been with square with five years I don't have any problems with it
I j...

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5

A friend sent me $ &;;;;;;; I did not receive it.
I 1st emailed paypal & I waited several day...

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5

I need to speak to customer service I didnt receive the full amount that I charge. Please call me at 917656****

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PayPal and Square Most Critical Reviews

Lowest rated reviews
1

Ordered a purse, got a tiny plastic purse. Ask to return, they said send back for full refund. To CHINA. The purse...

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1

I set up a business account with square sent in all documentation that I was a real business was approved ran 2 cards t...

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1

Customer service numbers are not available during hours of operation they are all voice prompts no agents are answering...

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1

They canceled my subscription and held on to 2500 they claimed the would refund it but didnt cant get in touch with...

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PayPal and Square Latest Reviews

Recent published reviews
1

Its been a real challenge dealing with your customer service people. I thought it was a good, safe, honest company,...

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No votes

Cant do instant transfer to my Rave financial account and i need my money in my account for bills and food.

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No votes

I was charged 379.00 was not done
Did not order I ordered a fitness watch two days ago pay pal charged me 379.00 for Bitc...

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No votes

It's taking too long to verify our new bank account I need help to use square debit card to access our money

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