PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PayPal and Square as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PayPal
Square

PayPal and Square Overview

Total reviews
1197
743
Company responses
0
0
Issues resolved
10
3

PayPal and Square Consumer Ratings

Rank
36 out of 203 in Cash Services category
340 out of 1858 in Financial Services category
Customer service
No votes
272 in category
Reliability
No votes
197 in category
Product or Service Quality
No votes
217 in category
Website
No votes
250 in category

PayPal and Square Rating Details

Customer service
No votes
1.1 (332 reviews)
Reviewer's quote

Lack of customer service and request for stop payment on lost check and reissued new check. No way to reach anyone and every time I email I get another person responding..

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It is so hard to get customer service and solve the problem, it is frustrating..

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Reliability
No votes
1.3 (318 reviews)
Reviewer's quote

I am real discouraged trying to contact PayPal and will never order anything again. I placed an order on May 11 & it was charged to my debit card but never received so I need to CANCEL the order. The receipt number 4678-1106-0063-9785. I am going to my bank tomorrow & see what can be done about...

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...Poor customer service, reliability, communication and policies..

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Product or Service Quality
No votes
1.3 (284 reviews)
Reviewer's quote

...I asked for my product or a refund and was told no. I contacted PayPal for PayPal protection and they have been reviewing the case for a month now. I am a senior and am being ripped off by Viralpow and PayPal is supporting this type of action...

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...owning cash app nobody will help me nobody will contact me nobody will answer my call because it's an automated machine that says no voicemail no customer service no call back this is nothing more than pure theft my wife has a Kenya that money is used for her housekeeping and for prescritpions because we're a one income family until recently she was keeping her medicine because we can afford it because we can not get access to our money Internet theft scam artist liars I guess pressing federal charges is my only...

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Website
No votes
1.6 (307 reviews)
Reviewer's quote

...When I attempted to call the customer service line listed on their website...

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...I have tried to set up my website to take payments with their website payment gateway and it is the craziest system I have ever encountered from a payment system and I have integrated lots of them. Support is a white herring. Don't bother..

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PayPal and Square Pros and Cons

Pros
  • No pros
  • It until now
  • Easy
  • Convenience
  • No monthly fee
  • Impossible to talk to a person
Cons
  • Customer service
  • Way they treat customers
  • Fraudulent activity
  • Poor customer service
  • No customer service response
  • Provided no live support to clear up issue

PayPal and Square Most Positive Reviews

Top rated reviews
5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

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5

SadI like to know why every time I charge AMX
I have problems.
Can you please why!
And also I need someone to help me as...

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5

I ordered a blanket from Actifyer and received a tracking number. Turns out the number was bogus. Tried numerous times...

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5

LikeWell I had thought my cash app card was missing but it had came in the mail and I had put in that the cash app card...

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PayPal and Square Most Critical Reviews

Lowest rated reviews
1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

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1

Square has got to be the biggest joke in the industry. We signed up for square when they first hit the market and had...

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1

I owed a company $49.00 for some work the had done for me. I went to pay and somehow agreed to pay with their credit ca...

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1

I had done 2 large transaction on my phone and they held over 8k, stating they needed receipts..this was a nightmare bec...

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PayPal and Square Latest Reviews

Recent published reviews
No votes

Hi,
There was an issue occur when I was buying a game from my Nintendo switch using Paypal. The amount was $64.41. The ba...

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No votes

My account was locked and when I received a email saying I could use my account my money and account both could not be...

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No votes

I purchased three rare glass items that total over $4,000.00, I have had issues in the past with items being taken from...

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1

Because nobody ever answers the phones.

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PayPal and Square Products and Services

Most reviewed product and services
  • Paypal Account (243 reviews)
  • Paypal Customer Care (110 reviews)
  • Paypal Payment Processing Service (58 reviews)
  • Square Account (213 reviews)
  • Square Credit Card Payment Processing Service (60 reviews)
  • Square Customer Care (56 reviews)