PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PayPal and Square as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PayPal
Square

PayPal and Square Overview

Total reviews
671
611
Company responses
0
0
Issues resolved
5
3

PayPal was first mentioned on PissedConsumer on Nov 18, 2007 and since then this brand received 671 reviews. It is 60 reviews more than Square received since Jan 16, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with PayPal customer support team than with Square customer service.

PayPal and Square Consumer Ratings

Rank
37 out of 305 in Cash Services category
306 out of 2597 in Financial Services category
Customer service
32 in category
268 in category
Reliability
27 in category
195 in category
Staff
27 in category
257 in category

PayPal and Square Rating Details

Customer service
1.2 (264 reviews)
1.1 (319 reviews)
Reviewer's quote

This is the entire story behind why they steal customers money with their faceless complaints dept in Pakistan. To talk to anyone about the issue you are facing you must uncover where they hide the phone number, then go through five layers of questions about your difficulty and then when the op...

PissedConsumer1724856

U never speak with a human.. it’s very rude to have to talk to a computer all the time vs. a computer

PissedConsumer1716772
Reliability
1.3 (240 reviews)
1.2 (304 reviews)
Reviewer's quote

I bought from NY post and it was transferred to stock commerce who are a scam company. Paypal told me to return items which cost 94 dollars to me and they would reimburse me 30. I had to file FBI report as well. Amazon would never do business with this type of company and would have backed me 100...

PissedConsumer1724767

...Poor customer service, reliability, communication and policies..

Jennifer M
Staff
1.3 (235 reviews)
1.2 (291 reviews)
Reviewer's quote

...Facebook site lies to customers over and over with scripts from Phillipines staff not even located in this country . A total joke! ..

Mesiah

...I cannot wait to get their accounting staff and ex employees under oath and watch them turn on the total thieves running this pice of *** company. The entire management team should be jailed for the harm they are doing to small business. Theft and fraud are both crimes...

PissedConsumer1142097

PayPal and Square Pros and Cons

Pros
  • Ease of use
  • It until now
  • Offered a convenience which was good for the time being
  • Convenience
  • Are thieves
  • Using it when i could
Cons
  • Customer service
  • Fraudulent activity
  • Way they treat customers
  • Poor customer service
  • No customer service response
  • Provided no live support to clear up issue

PayPal and Square Most Positive Reviews

Top rated reviews
5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

5

I am sorry bother people by keeping the below post,I did get the money from cash app. I have to admit it's my mistake...

PayPal and Square Most Critical Reviews

Lowest rated reviews
1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

1

Square has got to be the biggest joke in the industry. We signed up for square when they first hit the market and had...

PayPal and Square Latest Reviews

Recent published reviews
1.5

I sold an expensive tool online and used pay pal for the payment. This was the first time I had gotten much money in...

Read all 671 reviews

I went to wawa and I had 170 on my card got 10 dollars worth gas and use the outside card thing. And they took 75...

Read all 611 reviews

PayPal and Square Products and Services

Most reviewed product and services
  • Paypal Account (211 reviews)
  • Paypal Customer Care (71 reviews)
  • Paypal Payment Processing Service (34 reviews)
  • Square Account (199 reviews)
  • Square Credit Card Payment Processing Service (61 reviews)
  • Square Cash App Mobile Application (47 reviews)