PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PayPal and Square as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PayPal
Square

PayPal and Square Overview

Total reviews
2012
963
Company responses
0
0
Issues resolved
12
3

PayPal and Square Consumer Ratings

Rank
41 out of 211 in Cash Services category
301 out of 1858 in Financial Services category
Customer service
35 in category
277 in category
Reliability
32 in category
192 in category
Product or Service Quality
31 in category
216 in category
Website
33 in category
259 in category

PayPal and Square Rating Details

Customer service
1.3 (740 reviews)
1.2 (382 reviews)
Reviewer's quote

Scammed and no good customer service..

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...There is NO customer service, nobody you can speak to. They have you submit an email and then you just have to wait until they contact you. Typically, this takes 48 to 72 hours...

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Reliability
1.4 (695 reviews)
1.3 (366 reviews)
Reviewer's quote

I can't get access to my account via phone or online.

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...Poor customer service, reliability, communication and policies..

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Product or Service Quality
1.4 (667 reviews)
1.4 (335 reviews)
Reviewer's quote

the automated service says they're too busy to help and to do it online and the online system says it can't help with personal account information and I can't logon without receiving a text verification..

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Had a very simple account security issue customer service responded pretty well in the beginning now I'm just getting auto mail replies that don't even make sense in the context of the discussion I can no longer access my account there was money on it they refuse to be of any further help..

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Website
1.7 (662 reviews)
1.6 (362 reviews)
Reviewer's quote

Furthermore, the website no longer shows the earlier correspondence between me and Pay Pal during late March and April. I have had to send the debt collection agency copies which I saved at the time. this company is a disgrace and clearly does not have any compunction about harassing traders for...

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...I have tried to set up my website to take payments with their website payment gateway and it is the craziest system I have ever encountered from a payment system and I have integrated lots of them. Support is a white herring. Don't bother..

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PayPal and Square Pros and Cons

Pros
  • No pros
  • You get a receipt for proof of payment online
  • No pros for now
  • Convenience
  • No monthly fee
  • Impossible to talk to a person
Cons
  • Customer service
  • Fraudulent activity
  • Zero customer service
  • Poor customer service
  • No customer service response
  • Useless customer service

PayPal and Square Most Positive Reviews

Top rated reviews
5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

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5

SadI like to know why every time I charge AMX
I have problems.
Can you please why!
And also I need someone to help me as...

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5

I ordered a blanket from Actifyer and received a tracking number. Turns out the number was bogus. Tried numerous times...

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5

LikeWell I had thought my cash app card was missing but it had came in the mail and I had put in that the cash app card...

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PayPal and Square Most Critical Reviews

Lowest rated reviews
1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

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1

Square has got to be the biggest joke in the industry. We signed up for square when they first hit the market and had...

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1

I owed a company $49.00 for some work the had done for me. I went to pay and somehow agreed to pay with their credit ca...

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1

I had done 2 large transaction on my phone and they held over 8k, stating they needed receipts..this was a nightmare bec...

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PayPal and Square Latest Reviews

Recent published reviews
No votes

Payed for a PS4 almost 2 months ago and nevered received it and i want my money back

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1

I called a phone number they used team viewer and took 300 dollars from me

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1

I can't get access to my account via phone or online.

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1

I try to send my cousins some money to pay their rent, which is due tomorrow, but the cash app keeps rejecting my money...

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PayPal and Square Products and Services

Most reviewed product and services
  • Paypal Account (283 reviews)
  • Paypal Customer Care (172 reviews)
  • Paypal Payment Processing Service (81 reviews)
  • Square Account (219 reviews)
  • Square Credit Card Payment Processing Service (63 reviews)
  • Square Customer Care (59 reviews)