PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PayPal and Square as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PayPal
Square

PayPal and Square Overview

Total reviews
716
674
Company responses
0
0
Issues resolved
6
3

PayPal was first mentioned on PissedConsumer on Nov 18, 2007 and since then this brand received 716 reviews. It is 42 reviews more than Square received since Jan 16, 2012. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with PayPal customer support team than with Square customer service.

PayPal and Square Consumer Ratings

Rank
38 out of 293 in Cash Services category
308 out of 2346 in Financial Services category
Customer service
31 in category
268 in category
Reliability
28 in category
198 in category
Staff
28 in category
267 in category

PayPal and Square Rating Details

Customer service
1.2 (286 reviews)
1.1 (331 reviews)
Reviewer's quote

I call paypal about this and get different stories from different customer service agents. I am told things like the money for the merchant is on hold and that a dispute has been opened and that they will reach out to the merchant. They tell me that I need to contact the merchant which I already...

tonya b

...Customer service is a joke, they do not care..

Jenny H
Reliability
1.3 (259 reviews)
1.2 (317 reviews)
Reviewer's quote

Paypal does NOT protect the seller. They will hold your money, while the buyer has free will over the product he received. They will not help you. Stay away from paypal

PissedConsumer1770850

...Poor customer service, reliability, communication and policies..

Jennifer M
Staff
1.3 (255 reviews)
1.2 (305 reviews)
Reviewer's quote

...Facebook site lies to customers over and over with scripts from Phillipines staff not even located in this country . A total joke! ..

Mesiah

...I cannot wait to get their accounting staff and ex employees under oath and watch them turn on the total thieves running this pice of *** company. The entire management team should be jailed for the harm they are doing to small business. Theft and fraud are both crimes...

PissedConsumer1142097

PayPal and Square Pros and Cons

Pros
  • Ease of use
  • It until now
  • Offered a convenience which was good for the time being
  • Convenience
  • Are thieves
  • Supposed ease of use
Cons
  • Customer service
  • Fraudulent activity
  • Way they treat customers
  • Poor customer service
  • No customer service response
  • Provided no live support to clear up issue

PayPal and Square Most Positive Reviews

Top rated reviews
5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

5

I am sorry bother people by keeping the below post,I did get the money from cash app. I have to admit it's my mistake...

PayPal and Square Most Critical Reviews

Lowest rated reviews
1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

1

Square has got to be the biggest joke in the industry. We signed up for square when they first hit the market and had...

PayPal and Square Latest Reviews

Recent published reviews

I can't Log in on my account and can't verify my security questionssd

Read all 716 reviews

Unlock my account please.now

Read all 674 reviews

PayPal and Square Products and Services

Most reviewed product and services
  • Paypal Account (219 reviews)
  • Paypal Customer Care (74 reviews)
  • Paypal Payment Processing Service (36 reviews)
  • Square Account (207 reviews)
  • Square Credit Card Payment Processing Service (62 reviews)
  • Square Cash App Mobile Application (51 reviews)