PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Paypal and Square as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Paypal
1.6
Square
1.5
Paypal
Square

Paypal and Square Overview

Total reviews 3603 1144
Company responses 0 0
Issues resolved 19 4

Paypal and Square Consumer Ratings

Rank
46 out of 262 in Cash Services category
330 out of 1936 in Financial Services category
Customer service
38 in category
288 in category
Reliability
35 in category
217 in category
Website
38 in category
282 in category
Product or Service Quality
34 in category
242 in category

Paypal and Square Rating Details

Customer service
1.3 (1340 reviews)
1.2 (458 reviews)
Reviewer's quote

...I've been trying to contact customer service and can't get anyone to respond. I'm tired of waiting. PayPal really needs a better system for customer service because the one you guys have now is terrible and unreliable...

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...Customer service is very important to me. Since its not important for them to have someone answer the phone. , I called another company and Im doing payroll through them now..

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Reliability
1.4 (1225 reviews)
1.3 (429 reviews)
Reviewer's quote

No human response, the machine keeps rerouting to main menu. How do i speak with live person?........".................."..........................?...................... ..................."".....................................

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...Poor customer service, reliability, communication and policies..

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Website
1.6 (1174 reviews)
1.6 (422 reviews)
Reviewer's quote

No email sales confirmation, scam alert on the company website they identified as theirs and obviously nothing delivered to me. Paypal closed the case indicating they received a delivery confirmation from the seller. I tried to get back on their Resolution Center and let them know that was false...

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...I have tried to set up my website to take payments with their website payment gateway and it is the craziest system I have ever encountered from a payment system and I have integrated lots of them. Support is a white herring. Don't bother..

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Product or Service Quality
1.4 (1157 reviews)
1.3 (392 reviews)
Reviewer's quote

Order was delivered, via postal service, but I never received it. Filed for an investigation through the post office and they said my package was delivered to an address other than mine. This address, which was never disclosed to me, was on the package sent by the vendor, but didnt coincide with...

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Square deactivated my account with no warning or ability to talk to customer service. They cited pattern of high risk transactions. I am a veterinarian that has been using them for 10 years! I am so upset and no one will tell me what this is about...

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Paypal and Square Pros and Cons

Pros
  • No pros
  • No pros for now
  • Impossible to talk to a person for assistance
  • Convenience
  • Fast deposits
  • No monthly fee
Cons
  • Customer service
  • Unable to reach a human
  • Fraudulent activity
  • Poor customer service
  • No customer service response
  • Lack of customer support

Paypal and Square Most Positive Reviews

Top rated reviews
5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

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5

SadI like to know why every time I charge AMX
I have problems.
Can you please why!
And also I need someone to help me as...

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5

I ordered a blanket from Actifyer and received a tracking number. Turns out the number was bogus. Tried numerous times...

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5

LikeWell I had thought my cash app card was missing but it had came in the mail and I had put in that the cash app card...

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Paypal and Square Most Critical Reviews

Lowest rated reviews
1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

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1

Square has got to be the biggest joke in the industry. We signed up for square when they first hit the market and had...

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1

I owed a company $49.00 for some work the had done for me. I went to pay and somehow agreed to pay with their credit ca...

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1

I had done 2 large transaction on my phone and they held over 8k, stating they needed receipts..this was a nightmare bec...

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Paypal and Square Latest Reviews

Recent published reviews
1

No human response, the machine keeps rerouting to main menu. How do i speak with live person?........".....................

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No votes

This is a scam people. Don't trust these foreign *** They will take you to the cleaners. Just giving y'all a fair...

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No votes

I still have a problem.
Need to speak with someone
My pf# 708369****
Because I didn't use PayPal long time, don't remember...

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2.7

I was sent a strip that doesn't work.

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Paypal and Square Products and Services

Most reviewed product and services
  • Paypal Money Transfer (198 reviews)
  • Paypal Payment Processing Service (123 reviews)
  • Paypal Claim (109 reviews)
  • Square Credit Card Payment Processing Service (66 reviews)
  • Square Payment Processing Service (49 reviews)
  • Square Money Transfer (37 reviews)