PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Skrill and PayPal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Skrill
PayPal

Skrill and PayPal Overview

Total reviews
134
716
Company responses
0
0
Issues resolved
0
6

PayPal was first mentioned on PissedConsumer on Nov 18, 2007 and since then this brand received 716 reviews. It is 582 reviews more than Skrill received since Dec 1, 2014.

Skrill and PayPal Consumer Ratings

Rank
18 out of 293 in Cash Services category
38 out of 293 in Cash Services category
Customer service
11 in category
31 in category
Website
10 in category
22 in category
Diversity of Products or Services
14 in category
19 in category

According to consumer ratings and reviews, Skrill ranks 20 points higher in the Cash Services category than PayPal. People gave Skrill 2.1 stars for Customer service criterion in Cash Services category and it is 55 points higher than the worst rated brand in this category. At the same time, PayPal was rated 1.2 stars for Customer service criterion in this category and it is 35 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Skrill has a higher rating than PayPal. Regarding Diversity of Products or Services criterion, consumers gave Skrill 1.8 stars and it is 79% greater than other in category. PayPal however was rated 1.6 stars and it is 71% greater than other in category.

Skrill and PayPal Rating Details

Customer service
2.1 (41 reviews)
1.2 (286 reviews)
Reviewer's quote

I have not received money in my account and customer service not responding to resolve my issue..

dharmendra

I call paypal about this and get different stories from different customer service agents. I am told things like the money for the merchant is on hold and that a dispute has been opened and that they will reach out to the merchant. They tell me that I need to contact the merchant which I already...

tonya b
Website
2.3 (39 reviews)
1.7 (251 reviews)
Reviewer's quote

...SKRILL = Fraud! Now I can't open their website, they do not reply my emails, reatils support can't do nothing. I can't contact any supervisor. If they allow me to login - I will close account and withdrawal my money...

boris f

...The seller had a website with very good descriptions of what we were buying. When I saw the "PAYPAL' logo, I made a bad assumption that PayPal wouldn't put their service on bad businesses. Instead of tools I was sent a pair of cheap sunglasses...

Russell K
Diversity of Products or Services
1.8 (35 reviews)
1.6 (226 reviews)
Reviewer's quote

I send money to my friend application showing it is in pending condition how I can proceed it please help I need urgent

Andras

...A full year had gone by selling the same products and not once did I get more than 4 customers in a month that needed a return approved. Now paypal was claiming there were over 60 in 6 days. I didn't even have any sales to have returns during that time period so their full of crap..

Ryan S

Skrill and PayPal Pros and Cons

Pros
  • Verification
  • Null
  • Slow account verification
  • Ease of use
  • It until now
  • Offered a convenience which was good for the time being
Cons
  • Customer support presents donkey show
  • Trash service
  • Monkey show presented by skrill staff
  • Customer service
  • Fraudulent activity
  • Way they treat customers

Skrill and PayPal Most Positive Reviews

Top rated reviews
5

skill id {{Redacted}}
i cant send money. so i calling, plese solve this problem.

5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

Skrill and PayPal Most Critical Reviews

Lowest rated reviews
1

someone hacked my account When amount dedicated (1100$) from my account i updated skrill by that even i called inform ab...

1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

Skrill and PayPal Latest Reviews

Recent published reviews

rampragat822@gmail money loading problem gaming activate please my account

Read all 134 reviews

I can't Log in on my account and can't verify my security questionssd

Read all 716 reviews

Skrill and PayPal Products and Services

Most reviewed product and services
  • Skrill Account (67 reviews)
  • Skrill Money Transfer (19 reviews)
  • Paypal Account (219 reviews)
  • Paypal Customer Care (74 reviews)
  • Paypal Payment Processing Service (36 reviews)