PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popmoney and Paypal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Popmoney
1.3
Paypal
1.6
Popmoney
Paypal

Popmoney and Paypal Overview

Total reviews 189 3554
Company responses 0 0
Issues resolved 0 19

Popmoney and Paypal Consumer Ratings

Rank
61 out of 262 in Cash Services category
46 out of 262 in Cash Services category
Product or Service Quality
50 in category
36 in category
Customer service
52 in category
44 in category
Website
56 in category
41 in category
Reliability
49 in category
37 in category

Popmoney and Paypal Rating Details

Product or Service Quality
1.2 (98 reviews)
1.4 (1143 reviews)
Reviewer's quote

...I called the next day, totaled 45min waiting for service agent. that agent could find my account and all attempts to close any and all account info has been impossible. Please remove my account from your system..

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...and the consumer service is a great shit. ybeybe..

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Customer service
1.1 (97 reviews)
1.3 (1322 reviews)
Reviewer's quote

My tenant sent me rent money, but I couldn't access through Pop Money's faulty software! Then a *** customer service, (oxymoron - emphasis on moron), told me that he had to open a file and that someone would get back to me in a day or two. I then asked to speak to a supervisor and was told that...

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Customer service is terrible there's no human being to help and if the request you want and it's not in the automatic voice response you screwed I still can't get my funds out of my account and can't reach person so soon this is resolved I will never ever use PayPal again..

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Website
1.2 (89 reviews)
1.6 (1158 reviews)
Reviewer's quote

...Their website and mobile app is always down. How this company has not been closed by the government is beyond me. Thousands of people reporting their scam..

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No email sales confirmation, scam alert on the company website they identified as theirs and obviously nothing delivered to me. Paypal closed the case indicating they received a delivery confirmation from the seller. I tried to get back on their Resolution Center and let them know that was false...

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Reliability
1.1 (88 reviews)
1.4 (1214 reviews)
Reviewer's quote

Nobody ever *** answered. Now Im a pissed *** consumer

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Trying get ahold of someone at paypal to ask why my payments recieved are being held long after items are verified delivered? I call and system disconnects me saying your issues cant be resolved by customer service. I try resolution or message center online. It says same. Not available. I want my...

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Popmoney and Paypal Pros and Cons

Pros
  • Sending money quick
  • Concept
  • Convenience
  • No pros
  • No pros for now
  • Impossible to talk to a person for assistance
Cons
  • Failure to deliver
  • Lousy service
  • Take too long to correct mistakes
  • Customer service
  • Unable to reach a human
  • Fraudulent activity

Popmoney and Paypal Most Positive Reviews

Top rated reviews
5

4/4/16. Ashley, at Popmoney, took time to look up a confusion for me and was very clear. There was only one step...

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5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

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5

I received text notice on 9/29 that incoming $ was available for deposit to my account at PNC Bank. When I phoned PNC...

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5

I ordered a blanket from Actifyer and received a tracking number. Turns out the number was bogus. Tried numerous times...

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Popmoney and Paypal Most Critical Reviews

Lowest rated reviews
1

Popmoney is ***! You can send money faster through snail mail then you can with POPMONEY! DON'T WASTE YOUR TIME WITH...

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1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

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1

3 times i valled your customer service to fix an issue and was told a request was put in to resolve it. 72 hours have...

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1

I owed a company $49.00 for some work the had done for me. I went to pay and somehow agreed to pay with their credit ca...

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Popmoney and Paypal Latest Reviews

Recent published reviews
No votes

Transferred me to my bank, who said Id have to call Popmoney.

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No votes

SadWon money on game,says its in my PayPal account but its not. Is there a waiting period to receive my winnings

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1

Nobody ever *** answered. Now Im a pissed *** consumer

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No votes

Still not taking my phone number with PayPal to google play and when I ask for help I can't get it and I still don't...

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Popmoney and Paypal Products and Services

Most reviewed product and services
  • Popmoney Money Transfer (113 reviews)
  • Popmoney Deposit (5 reviews)
  • Paypal Money Transfer (190 reviews)
  • Paypal Payment Processing Service (122 reviews)
  • Paypal Claim (109 reviews)