PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Popmoney and PayPal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Popmoney
PayPal

Popmoney and PayPal Overview

Total reviews
175
718
Company responses
0
0
Issues resolved
0
6

PayPal was first mentioned on PissedConsumer on Nov 18, 2007 and since then this brand received 718 reviews. It is 543 reviews more than Popmoney received since Jan 6, 2015.

Popmoney and PayPal Consumer Ratings

Rank
50 out of 293 in Cash Services category
38 out of 293 in Cash Services category
Customer service
36 in category
31 in category
Product or Service Quality
38 in category
29 in category
Website
39 in category
22 in category

According to consumer ratings and reviews, PayPal ranks 12 points higher in the Cash Services category than Popmoney. People gave Popmoney 1.1 stars for Customer service criterion in Cash Services category and it is 29 points higher than the worst rated brand in this category. At the same time, PayPal was rated 1.2 stars for Customer service criterion in this category and it is 34 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that PayPal has a higher rating than Popmoney. Regarding Website criterion, consumers gave Popmoney 1.2 stars and it is 58% worse than other in category. PayPal however was rated 1.7 stars and it is 66% greater than other in category.

Popmoney and PayPal Rating Details

Customer service
1.1 (90 reviews)
1.2 (287 reviews)
Reviewer's quote

Every time I call to the customer service they tell me one or the other story, the say sorry for the inconvenience but we have scheduled your check now. Then after 15 days I call back they say your check was never sent out or was never requested by our representative sorry for the inconvenience...

Jhansi C

I call paypal about this and get different stories from different customer service agents. I am told things like the money for the merchant is on hold and that a dispute has been opened and that they will reach out to the merchant. They tell me that I need to contact the merchant which I already...

tonya b
Product or Service Quality
1.1 (89 reviews)
1.3 (252 reviews)
Reviewer's quote

This service sucks. Don't use it. Thought it was cool as PNC offers this service..

Varma M

...They will hold your money, while the buyer has free will over the product he received. They will not help you. Stay away from paypal..

PissedConsumer1770850
Website
1.2 (82 reviews)
1.7 (252 reviews)
Reviewer's quote

...Their website and mobile app is always down. How this company has not been closed by the government is beyond me. Thousands of people reporting their scam..

Bryce J

...The seller had a website with very good descriptions of what we were buying. When I saw the "PAYPAL' logo, I made a bad assumption that PayPal wouldn't put their service on bad businesses. Instead of tools I was sent a pair of cheap sunglasses...

Russell K

Popmoney and PayPal Pros and Cons

Pros
  • Sending money quick
  • Concept
  • Convenience
  • Ease of use
  • It until now
  • Offered a convenience which was good for the time being
Cons
  • Failure to deliver
  • Lousy service
  • Will not provide information about activation
  • Customer service
  • Fraudulent activity
  • Way they treat customers

Popmoney and PayPal Most Positive Reviews

Top rated reviews
5

4/4/16. Ashley, at Popmoney, took time to look up a confusion for me and was very clear. There was only one step...

5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

Popmoney and PayPal Most Critical Reviews

Lowest rated reviews
1

Popmoney is ***! You can send money faster through snail mail then you can with POPMONEY! DON'T WASTE YOUR TIME WITH...

1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

Popmoney and PayPal Latest Reviews

Recent published reviews
1

I have 600.00 in limbo with popmoney cant get any help to see what is wrong. Terrible low rent outfit Run Run Run.

Read all 175 reviews

I JUST GOT CUT OFF FROM A CALL FROM AUTOMATED RECORDING. PLEASE I JUST NEED TO BE ABLE TO GET BACK INTO MY ACCOUNT (WAS...

Read all 718 reviews

Popmoney and PayPal Products and Services

Most reviewed product and services
  • Popmoney Money Transfer (106 reviews)
  • Popmoney Account (23 reviews)
  • Popmoney Customer Care (10 reviews)
  • Paypal Account (219 reviews)
  • Paypal Customer Care (74 reviews)
  • Paypal Payment Processing Service (36 reviews)