PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Paypal and Popmoney as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Paypal
Popmoney

Paypal and Popmoney Overview

Total reviews 2404 183
Company responses 0 0
Issues resolved 17 0

Paypal and Popmoney Consumer Ratings

Rank
39 out of 215 in Cash Services category
56 out of 215 in Cash Services category
Customer service
36 in category
47 in category
Reliability
31 in category
43 in category
Website
35 in category
47 in category
Product or Service Quality
30 in category
44 in category

Paypal and Popmoney Rating Details

Customer service
1.3 (916 reviews)
1.1 (95 reviews)
Reviewer's quote

...I cancel my paypal because, of terrible customer service. I would like to speak to some in person who might be able to retrieve some of my money..

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Every time I call to the customer service they tell me one or the other story, the say sorry for the inconvenience but we have scheduled your check now. Then after 15 days I call back they say your check was never sent out or was never requested by our representative sorry for the inconvenience...

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Reliability
1.4 (857 reviews)
1.1 (84 reviews)
Reviewer's quote

My ex boyfriend disputed a $40 transfer that he made to my account so he could use my PayPal card to pull them cash out and paypal froze my account for the past 3 weeks now while they investigated it. They never told me why it was frozen just that I needed to verify my identity by sending In copies...

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I sent money from my PNC account using POP money since August 12, 2020 to my friend. The money already took out from my account since August 12; However, my friend did not receive the money yet. It is almost a month and I have been calling POP money many times, but they still ignore me.

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Website
1.7 (818 reviews)
1.2 (87 reviews)
Reviewer's quote

on May 4 I ordered a sewing machine online and thought it was a normal website, paid threw paypal cause do not like my information on line, suppose it get it in 7/10 days and was from a state in USA. about may 28 put in claim cause did not receive then later escalated the claim. said will hear in...

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...Their website and mobile app is always down. How this company has not been closed by the government is beyond me. Thousands of people reporting their scam..

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Product or Service Quality
1.4 (810 reviews)
1.1 (93 reviews)
Reviewer's quote

Signed up for new LLC account to use paypal business services. Had two deposits after supplying PayPal with all the Articles of Organization, etc. Ordered the card swipe equipment and after two deposits for materials...

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...I have filed a complaint with the bank that offers this service as well..

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Paypal and Popmoney Pros and Cons

Pros
  • No pros
  • No pros for now
  • Easy transactions
  • Sending money quick
  • Concept
  • Convenience
Cons
  • Customer service
  • Fraudulent activity
  • Way they treat customers
  • Failure to deliver
  • Lousy service
  • Take too long to correct mistakes

Paypal and Popmoney Most Positive Reviews

Top rated reviews
5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

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5

4/4/16. Ashley, at Popmoney, took time to look up a confusion for me and was very clear. There was only one step...

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5

I ordered a blanket from Actifyer and received a tracking number. Turns out the number was bogus. Tried numerous times...

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5

I received text notice on 9/29 that incoming $ was available for deposit to my account at PNC Bank. When I phoned PNC...

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Paypal and Popmoney Most Critical Reviews

Lowest rated reviews
1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

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1

Popmoney is ***! You can send money faster through snail mail then you can with POPMONEY! DON'T WASTE YOUR TIME WITH...

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1

I owed a company $49.00 for some work the had done for me. I went to pay and somehow agreed to pay with their credit ca...

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1

3 times i valled your customer service to fix an issue and was told a request was put in to resolve it. 72 hours have...

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Paypal and Popmoney Latest Reviews

Recent published reviews
No votes

I have a charge that shows up on my bank statement to PayPal from ebay that doesn't show up on my PayPal account. I susp...

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1

I sent money from my PNC account using POP money since August 12, 2020 to my friend. The money already took out from my...

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1

Well I received two letters stateing that my money was put back on my card from May and I been waiting on my card...

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1.2

This site looks super sketchy. It switches websites from a nice one to a cheap looking one that looks fake. You sign up,...

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Paypal and Popmoney Products and Services

Most reviewed product and services
  • Paypal Account (293 reviews)
  • Paypal Customer Care (203 reviews)
  • Paypal Money Transfer (112 reviews)
  • Popmoney Money Transfer (111 reviews)
  • Popmoney Account (23 reviews)
  • Popmoney Customer Care (11 reviews)