PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PayPal and Popmoney as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PayPal
Popmoney

PayPal and Popmoney Overview

Total reviews
677
174
Company responses
0
0
Issues resolved
5
0

PayPal was first mentioned on PissedConsumer on Nov 18, 2007 and since then this brand received 677 reviews. It is 503 reviews more than Popmoney received since Jan 6, 2015.

PayPal and Popmoney Consumer Ratings

Rank
37 out of 305 in Cash Services category
49 out of 305 in Cash Services category
Customer service
32 in category
36 in category
Reliability
27 in category
35 in category
Staff
27 in category
28 in category

According to consumer ratings and reviews, PayPal ranks 12 points higher in the Cash Services category than Popmoney. People gave PayPal 1.2 stars for Customer service criterion in Cash Services category and it is 34 points higher than the worst rated brand in this category. At the same time, Popmoney was rated 1.1 stars for Customer service criterion in this category and it is 30 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that PayPal has a higher rating than Popmoney. Regarding Staff criterion, consumers gave PayPal 1.3 stars and it is 59% greater than other in category. Popmoney however was rated 1.3 stars and it is 58% greater than other in category.

PayPal and Popmoney Rating Details

Customer service
1.2 (268 reviews)
1.1 (88 reviews)
Reviewer's quote

I took deposit from customer, then took Final Payment. They Claimed I charged fraudulent. I proved I was correct...

PissedConsumer1727578

Every time someone sends me money through this app it takes forever. First I don’t get the email that money was sent sometimes for 48 hours. Then every time the app does not recognize my username or password. Then it takes days for me to get the reset email. Several times they’ve sent the money...

Amy
Reliability
1.3 (243 reviews)
1.1 (77 reviews)
Reviewer's quote

On November 6th of 2019, I bought a bunk bed from sale club LLC online. It was $164. I don't usually buy online unless they have the option to pay with PayPal. I always felt safe with knowing that PayPal had the buyer protection policy. A week or so went by, past the delivery date, and my son had...

Laurie

My new landlord suggested them. They verified my account and took the $815 out of my account to send to my landlord. Now, 3 days later, are asking me for a my drivers license and copy of bank statement- after already verifying this bank account that I have had for 20 years. So now, cant cancel the...

PissedConsumer1723459
Staff
1.3 (238 reviews)
1.3 (76 reviews)
Reviewer's quote

...Facebook site lies to customers over and over with scripts from Phillipines staff not even located in this country . A total joke! ..

Mesiah

...Even when you do take time out of your day to contact them, their soulless staff typically can't help you or their remedy will take several days (at a minimum). To make it worse, the fine print means they can literally rob you if they want. DO NOT TRUST OR USE THEM...

PissedConsumer1049150

PayPal and Popmoney Pros and Cons

Pros
  • Ease of use
  • It until now
  • Offered a convenience which was good for the time being
  • Sending money quick
  • Concept
  • Convenience
Cons
  • Customer service
  • Fraudulent activity
  • Way they treat customers
  • Failure to deliver
  • Lousy service
  • Will not provide information about activation

PayPal and Popmoney Most Positive Reviews

Top rated reviews
5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

5

4/4/16. Ashley, at Popmoney, took time to look up a confusion for me and was very clear. There was only one step...

PayPal and Popmoney Most Critical Reviews

Lowest rated reviews
1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

1

Popmoney is ***! You can send money faster through snail mail then you can with POPMONEY! DON'T WASTE YOUR TIME WITH...

PayPal and Popmoney Latest Reviews

Recent published reviews
1

I took deposit from customer, then took Final Payment. They Claimed I charged fraudulent. I proved I was correct. They s...

Read all 677 reviews
1

My new landlord suggested them. They verified my account and took the $815 out of my account to send to my landlord....

Read all 174 reviews

PayPal and Popmoney Products and Services

Most reviewed product and services
  • Paypal Account (211 reviews)
  • Paypal Customer Care (71 reviews)
  • Paypal Payment Processing Service (35 reviews)
  • Popmoney Money Transfer (105 reviews)
  • Popmoney Account (23 reviews)
  • Popmoney Customer Care (10 reviews)