PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PayPal and Popmoney as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PayPal
1.7
Popmoney
1.3
PayPal
Popmoney

PayPal and Popmoney Overview

Total reviews 5566 194
Company responses 0 0
Issues resolved 34 0

PayPal and Popmoney Consumer Ratings

Rank
51 out of 277 in Cash Services category
71 out of 277 in Cash Services category
Customer service
44 in category
56 in category
Reliability
39 in category
52 in category
Website
42 in category
60 in category
Product or Service Quality
36 in category
52 in category

PayPal and Popmoney Rating Details

Customer service
1.4 (2008 reviews)
1.1 (98 reviews)
Reviewer's quote

...I contacted customer service and was told to go through some cumbersome process. I can't log into my own account and check my balance..

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My tenant sent me rent money, but I couldn't access through Pop Money's faulty software! Then a *** customer service, (oxymoron - emphasis on moron), told me that he had to open a file and that someone would get back to me in a day or two. I then asked to speak to a supervisor and was told that...

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Reliability
1.5 (1793 reviews)
1.1 (89 reviews)
Reviewer's quote

Okay the first time I ordered a ironing machine and was sent a laundry bag! 2 order received nothing!! PayPal believe the lies there telling them wheres the proof? I THOUGHT PAYING THROUGH PAY PAL WAS A SAFE LEGAL WAY! NOT!!!!

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My father sent me a gift for a holiday with Popmoney, as he has done many times before without error. This time however Popmoney told me I need to create an account, give them my email address, birthdate, my bank account routing information, etc. And then it refused to allow me to add my account,...

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Website
1.7 (1751 reviews)
1.2 (91 reviews)
Reviewer's quote

...There was nothing sold! All it keeps the website keeps telling me is to read the "hold" information. I want to speak to a personal. want..

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They have my money and won't let me create an account (the website crashes during account creation with both Edge and Chrome)..

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Product or Service Quality
1.6 (1738 reviews)
1.2 (101 reviews)
Reviewer's quote

...The money was taken out on order date of 9/05,paid to a PayPal account still no product delivered or shipping confdoirmation. y a..

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...I called the next day, totaled 45min waiting for service agent. that agent could find my account and all attempts to close any and all account info has been impossible. Please remove my account from your system..

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PayPal and Popmoney Pros and Cons

Pros
  • No pros
  • No pros for now
  • Impossible to talk to a person for assistance
  • Sending money quick
  • Concept
  • Easy
Cons
  • Customer service
  • Difficulty in dealing with a problem
  • Unable to reach a human
  • Failure to deliver
  • Lousy service
  • Take too long to correct mistakes

PayPal and Popmoney Most Positive Reviews

Top rated reviews
5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

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5

4/4/16. Ashley, at Popmoney, took time to look up a confusion for me and was very clear. There was only one step...

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5

I ordered a blanket from Actifyer and received a tracking number. Turns out the number was bogus. Tried numerous times...

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5

I received text notice on 9/29 that incoming $ was available for deposit to my account at PNC Bank. When I phoned PNC...

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PayPal and Popmoney Most Critical Reviews

Lowest rated reviews
1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

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1

Popmoney is ***! You can send money faster through snail mail then you can with POPMONEY! DON'T WASTE YOUR TIME WITH...

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1

I owed a company $49.00 for some work the had done for me. I went to pay and somehow agreed to pay with their credit ca...

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1

3 times i valled your customer service to fix an issue and was told a request was put in to resolve it. 72 hours have...

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PayPal and Popmoney Latest Reviews

Recent published reviews
No votes

Unauthorized purchase!!!
Received an email for purchase I did not make from Macys at 9:33pm EDT on 9/27/2021.
States purch...

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1

My father sent me a gift for a holiday with Popmoney, as he has done many times before without error. This time however...

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No votes

You have blocked my password
I do not have access to the secondary email address to which you want to send a message or c...

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1

Never again!!! Money was pending for over a week then canceled due to my number change and no way to change cell number...

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