PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Payoneer and Remitly as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Payoneer

Payoneer

Has Verified Representatives
2.5
Remitly

Remitly

2.0
Payoneer
Remitly

Payoneer and Remitly Overview

Total reviews
194
202
Company responses
137
18
Issues resolved
12
0

Payoneer and Remitly Consumer Ratings

Rank
11 out of 212 in Cash Services category
25 out of 212 in Cash Services category
Customer service
33 in category
23 in category
Reliability
32 in category
22 in category
Product or Service Quality
36 in category
21 in category
Website
29 in category
24 in category

Payoneer and Remitly Rating Details

Customer service
1.4 (121 reviews)
1.5 (87 reviews)
Reviewer's quote

...come to the conclusion that the company may have been sold to new "shady" people since the experience was not good and not at all my previous experience of customer service. Basically the com pool any I did business with can not accept money from any other source which gave me great cause for alarm. I WANT OUT of...

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...From requesting proof of information, to customer service agents unable to provide the most basic of information this is the worst money management environment I have ever been involved..

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Reliability
1.4 (117 reviews)
1.7 (77 reviews)
Reviewer's quote

They weren't responding to emails regarding my cancellation request for my account with them. I tried emailing, got an automatic response with a 48 hr wait window due to Covid. A week later still no response. When I finally got an email it was to tell me they were backed up due to Covid and that I...

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they are stealing hundreds of thousands of dollars, why isnt the consumer protection agency closing them down? I will drive to their hq and *** up the ceo with a baseball bat if i dont get my ***

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Product or Service Quality
1.3 (109 reviews)
1.7 (82 reviews)
Reviewer's quote

...from the day i created this account after my account is verified i received only one transactions 158$ since i created this account for a web developping service i gave to a client after i make awithdrawal to my local bank account and it was under review (that's good for now) but after this my account is blocked for no reason i didn't recieve any thing from payoneer that's why my account is locked or something else now my account is blocked for 16 days i spent the past days contacting support to know what's going on the first...

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The Worst service ever. I have recently sent money to Bangladesh using remitly. Within 4 days they confirmed that the money has been deposited to my beneficiary's account...

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Website
1.7 (106 reviews)
1.9 (81 reviews)
Reviewer's quote

...SO MY MONEY IS STUCK FROM 60 DAYS WHICH I EARN THROUGH PUTTING HARD WORK ON FREELANCING WEBSITE..

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No a safe website to trust your financial information, supposedly my debit card has been used under another account and they lie about their promotions..

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Payoneer and Remitly Pros and Cons

Pros
  • No pros
  • Convenience of transferring funds into the account
  • Website
  • Bizarre and misleading
  • Good promotions
  • Delivery time
Cons
  • Poor customer service
  • No more help
  • Bad support
  • Unable to deliver on promise
  • Poor service
  • Too bad

Payoneer and Remitly Most Positive Reviews

Top rated reviews
5

Several months ago, a company that I do surveys for sent approximately $20 to Payoneer to pay me. They ignore me...

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5

very helful and nice thank you for your help

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5

I order to payoneer MasterCard be for 5 days and I don't receive MasterCard

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5

I had to transfer money to my family suddenly it came an error and than i had to cancel i emailed the service from last...

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Payoneer and Remitly Most Critical Reviews

Lowest rated reviews
1

After several months of back and forth with their customer service, I've still not received my payment, and was given th...

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1

One of the worst experiences I had while sending money was with Remitly. It has been one year now, but the recipient...

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1

HellO! guys i am being a customer of this company for almost 5+ years, but now going to leave it because i have never...

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1

I sent money to my niece on November 14th; however, she was turned away because the system was unavailable. She came...

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Payoneer and Remitly Latest Reviews

Recent published reviews
No votes

Sir,
I have received your email.
I don't have another payment method such as credit/debit card. I'm trying to link my Payo...

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No votes

Remitly company charge me double on july 11th. Charge me on my visa credit card, that I cancelled. Also charge me on my...

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No votes

Hello
It’s IBRAHIM MUSSA ID : ********
I am requesting for GLOBAL PAYMENTS SERVICE into my Payoneer account of ID : ******...

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No votes

On July 11th I cancelled my transaction from my visa credit card. When I get my Bill's, the remitly still charged me on...

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Payoneer and Remitly Products and Services

Most reviewed product and services
  • Payoneer Account (74 reviews)
  • Payoneer Customer Care (25 reviews)
  • Payoneer Money Transfer (19 reviews)
  • Remitly Money Transfer (62 reviews)
  • Remitly International Money Transfer (33 reviews)
  • Remitly Cash Money Transfer (6 reviews)