PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PayPal and Payoneer as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PayPal

PayPal

1.4
Payoneer

Payoneer

Has verified representatives
2.4
PayPal
Payoneer

PayPal and Payoneer Overview

Total reviews
679
147
Company responses
0
89
Issues resolved
5
9

PayPal was first mentioned on PissedConsumer on Nov 18, 2007 and since then this brand received 679 reviews. It is 532 reviews more than Payoneer received since Feb 13, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Payoneer customer support team than with PayPal customer service.

PayPal and Payoneer Consumer Ratings

Rank
37 out of 305 in Cash Services category
12 out of 305 in Cash Services category
Customer service
31 in category
26 in category
Reliability
27 in category
25 in category
Staff
27 in category
23 in category

According to consumer ratings and reviews, Payoneer ranks 25 points higher in the Cash Services category than PayPal. People gave PayPal 1.2 stars for Customer service criterion in Cash Services category and it is 34 points higher than the worst rated brand in this category. At the same time, Payoneer was rated 1.3 stars for Customer service criterion in this category and it is 39 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Payoneer has a higher rating than PayPal. Regarding Staff criterion, consumers gave PayPal 1.3 stars and it is 58% greater than other in category. Payoneer however was rated 1.3 stars and it is 65% greater than other in category.

PayPal and Payoneer Rating Details

Customer service
1.2 (269 reviews)
1.3 (95 reviews)
Reviewer's quote

It has been a nightmare and headache it has now been 5 days no customer service that was worth a damn except for kent but pay pal has yet to release my money today is the 5th day and I am still waiting..

Erion

As per payoneer law customer money can not be retained for more than ten days but my money is lying in payoneer for the last four years. Good standing official statement of my payoneer is not provided. Payoneer prepaid card has not been issued to me for the best reasons known to payoneer...

PissedConsumer1719282
Reliability
1.3 (244 reviews)
1.4 (93 reviews)
Reviewer's quote

I took deposit from customer, then took Final Payment. They Claimed I charged fraudulent. I proved I was correct. They still did not release my funds. I had to go after the customer, repossessing his trailer to get my funds. Then a purchase, that cam from China...all junk. cost more to send it...

PissedConsumer1727578

I ordered card and it didn't arrive in 30 days so I ordered through DHL but luckily I got the card so I canceled the card through DHL to save my $40 dollars but now they are not activating my that card.they are saying it is blocked from our site. I mean if I have received the card after 50 days why...

Muhammad a
Staff
1.3 (239 reviews)
1.3 (90 reviews)
Reviewer's quote

...Facebook site lies to customers over and over with scripts from Phillipines staff not even located in this country . A total joke! ..

Mesiah

The money I transferred to my account vanished, it has been a month and I am yet to receive my money. They take too long to respond. They said that it was a problem from their end and the withdrawal was completed. I replied 6 days ago to that email stating that I haven't received my money. On their...

Tanya H

PayPal and Payoneer Pros and Cons

Pros
  • Ease of use
  • It until now
  • Offered a convenience which was good for the time being
  • Website
  • Very much
  • Technology and fees
Cons
  • Customer service
  • Fraudulent activity
  • Way they treat customers
  • Poor customer service
  • No more help
  • Bad support

PayPal and Payoneer Most Positive Reviews

Top rated reviews
5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

5

Several months ago, a company that I do surveys for sent approximately $20 to Payoneer to pay me. They ignore me...

PayPal and Payoneer Most Critical Reviews

Lowest rated reviews
1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

1

After several months of back and forth with their customer service, I've still not received my payment, and was given th...

PayPal and Payoneer Latest Reviews

Recent published reviews

Followed a link to a Fuji printer that was $20 less than everyone else. Not a huge savings but as the printer was on sal...

Read all 679 reviews
1

I ordered card and it didn't arrive in 30 days so I ordered through DHL but luckily I got the card so I canceled the car...

Read all 147 reviews

PayPal and Payoneer Products and Services

Most reviewed product and services
  • Paypal Account (211 reviews)
  • Paypal Customer Care (71 reviews)
  • Paypal Payment Processing Service (35 reviews)
  • Payoneer Account (63 reviews)
  • Payoneer Customer Care (20 reviews)
  • Payoneer Banking Service (15 reviews)