PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Payoneer and PayPal as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Payoneer

Payoneer

Has verified representatives
2.4
PayPal

PayPal

1.4
Payoneer
PayPal

Payoneer and PayPal Overview

Total reviews
147
679
Company responses
89
0
Issues resolved
9
5

PayPal was first mentioned on PissedConsumer on Nov 18, 2007 and since then this brand received 679 reviews. It is 532 reviews more than Payoneer received since Feb 13, 2014. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Payoneer customer support team than with PayPal customer service.

Payoneer and PayPal Consumer Ratings

Rank
12 out of 305 in Cash Services category
37 out of 305 in Cash Services category
Customer service
26 in category
31 in category
Reliability
25 in category
27 in category
Staff
23 in category
27 in category

According to consumer ratings and reviews, Payoneer ranks 25 points higher in the Cash Services category than PayPal. People gave Payoneer 1.3 stars for Customer service criterion in Cash Services category and it is 39 points higher than the worst rated brand in this category. At the same time, PayPal was rated 1.2 stars for Customer service criterion in this category and it is 34 points higher than the worst rated brand in this category. If we look at Reliability criterion, than we see that Payoneer has a higher rating than PayPal. Regarding Staff criterion, consumers gave Payoneer 1.3 stars and it is 65% greater than other in category. PayPal however was rated 1.3 stars and it is 58% greater than other in category.

Payoneer and PayPal Rating Details

Customer service
1.3 (95 reviews)
1.2 (269 reviews)
Reviewer's quote

As per payoneer law customer money can not be retained for more than ten days but my money is lying in payoneer for the last four years. Good standing official statement of my payoneer is not provided. Payoneer prepaid card has not been issued to me for the best reasons known to payoneer...

PissedConsumer1719282

It has been a nightmare and headache it has now been 5 days no customer service that was worth a damn except for kent but pay pal has yet to release my money today is the 5th day and I am still waiting..

Erion
Reliability
1.4 (93 reviews)
1.3 (244 reviews)
Reviewer's quote

I ordered card and it didn't arrive in 30 days so I ordered through DHL but luckily I got the card so I canceled the card through DHL to save my $40 dollars but now they are not activating my that card.they are saying it is blocked from our site. I mean if I have received the card after 50 days why...

Muhammad a

I took deposit from customer, then took Final Payment. They Claimed I charged fraudulent. I proved I was correct. They still did not release my funds. I had to go after the customer, repossessing his trailer to get my funds. Then a purchase, that cam from China...all junk. cost more to send it...

PissedConsumer1727578
Staff
1.3 (90 reviews)
1.3 (239 reviews)
Reviewer's quote

The money I transferred to my account vanished, it has been a month and I am yet to receive my money. They take too long to respond. They said that it was a problem from their end and the withdrawal was completed. I replied 6 days ago to that email stating that I haven't received my money. On their...

Tanya H

...Facebook site lies to customers over and over with scripts from Phillipines staff not even located in this country . A total joke! ..

Mesiah

Payoneer and PayPal Pros and Cons

Pros
  • Website
  • Very much
  • Technology and fees
  • Ease of use
  • It until now
  • Offered a convenience which was good for the time being
Cons
  • Poor customer service
  • No more help
  • Bad support
  • Customer service
  • Fraudulent activity
  • Way they treat customers

Payoneer and PayPal Most Positive Reviews

Top rated reviews
5

Several months ago, a company that I do surveys for sent approximately $20 to Payoneer to pay me. They ignore me...

5

It seems Paypal is repeating 2012 history when they were facing legal troubles trying to launch their IPO. Since then th...

Payoneer and PayPal Most Critical Reviews

Lowest rated reviews
1

After several months of back and forth with their customer service, I've still not received my payment, and was given th...

1

My account got scammed over 10 yrs ago, submitted to the better business bureau, PayPal, anyone else that would listen....

Payoneer and PayPal Latest Reviews

Recent published reviews
1

I ordered card and it didn't arrive in 30 days so I ordered through DHL but luckily I got the card so I canceled the car...

Read all 147 reviews

Followed a link to a Fuji printer that was $20 less than everyone else. Not a huge savings but as the printer was on sal...

Read all 679 reviews

Payoneer and PayPal Products and Services

Most reviewed product and services
  • Payoneer Account (63 reviews)
  • Payoneer Customer Care (20 reviews)
  • Payoneer Banking Service (15 reviews)
  • Paypal Account (211 reviews)
  • Paypal Customer Care (71 reviews)
  • Paypal Payment Processing Service (35 reviews)