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  • 3 ISSUES RESOLVED
  • 397 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $253 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
Location
  • Original rate 5
  • Advertised rate 5
  • Reserving online 3
  • Unethical hidden charges 3
  • Woman at the counter 2

Customers don't like

  • Terrible customer service12
  • Concept to cheat people10
  • Customer service6
  • Rude employees6
  • Upselling and unwanted charge5
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Zipcar

Rentals
  • 0 ISSUES RESOLVED
  • 13 TOTAL REVIEWS
  • $2.3K CLAIMED LOSSES
  • $458 AVERAGE LOSS
2.3
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
Location
  • Close to pubic transportation 1
  • Convenience 1

Customers don't like

  • How unprofessional the representative was3
  • No response to emails2
  • Immature cancellation of my membership1
  • Poor customer service1
  • None of representatives know the right solution to the problem1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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