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  • 3 ISSUES RESOLVED
  • 404 TOTAL REVIEWS
  • $35.6K CLAIMED LOSSES
  • $251 AVERAGE LOSS
1.4
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website
Reliability
  • Original rate 7
  • Advertised rate 5
  • Reserving online 3
  • Unethical hidden charges 3
  • Woman at the counter 2

Customers don't like

  • Concept to cheat people13
  • Terrible customer service12
  • Rude employees6
  • Useless customer service6
  • Upselling and unwanted charge6
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Zipcar

Rentals
  • 0 ISSUES RESOLVED
  • 16 TOTAL REVIEWS
  • $2.4K CLAIMED LOSSES
  • $402 AVERAGE LOSS
2.3
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website
Reliability
  • Car variety 1
  • Close to pubic transportation 1
  • Convenience 1

Customers don't like

  • None of representatives know the right solution to the problem3
  • How unprofessional the representative was3
  • Immature cancellation of my membership2
  • Poor customer service2
  • No response to emails2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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