Start a new comparison
Delete
  • 3 ISSUES RESOLVED
  • 427 TOTAL REVIEWS
  • $37.8K CLAIMED LOSSES
  • $251 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Website
Location
Reliability
  • Original rate 7
  • Advertised rate 5
  • Unethical hidden charges 4
  • Reserving online 3
  • Woman at the counter 2

Customers don't like

  • Concept to cheat people4
  • Useless customer service3
  • Unexpected add ons upon return3
  • Unethical employees3
  • Poor vehicles3
Delete

Zipcar

Rentals
  • 0 ISSUES RESOLVED
  • 22 TOTAL REVIEWS
  • $2.6K CLAIMED LOSSES
  • $292 AVERAGE LOSS
2.2
Customer service
Diversity of Products or Services
Website
Location
Reliability
  • Convenience 1
  • Close to pubic transportation 1
  • Car variety 1

Customers don't like

  • Poor customer service4
  • Zipcard not delivered since 2 months1
  • Unwillingness to assist the police investigation1
  • No response to emails1
  • Immature cancellation of my membership1
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Terms of Service
Post Comment
Cancel