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  • 3 ISSUES RESOLVED
  • 420 TOTAL REVIEWS
  • $36.7K CLAIMED LOSSES
  • $251 AVERAGE LOSS
1.4
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website
Reliability
  • Original rate 7
  • Advertised rate 5
  • Unethical hidden charges 4
  • Reserving online 3
  • Woman at the counter 2

Customers don't like

  • Concept to cheat people4
  • Poor vehicles3
  • Unethical employees3
  • Unexpected add ons upon return3
  • Useless customer service3
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Turo

Rentals
  • 3 ISSUES RESOLVED
  • 70 TOTAL REVIEWS
  • $140K CLAIMED LOSSES
  • $6.7K AVERAGE LOSS
1.9
Customer service
Discounts and Special Offers
Diversity of Products or Services
Website
Reliability
  • Very little about it 2
  • Concept 2
  • Car 1
  • Flexible locations 1

Customers don't like

  • Unable to speak to customer service3
  • Lack of logic2
  • Refused service2
  • Unauthorized charged2
  • Worst customer service ever2
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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