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  • 3 ISSUES RESOLVED
  • 397 TOTAL REVIEWS
  • $34.9K CLAIMED LOSSES
  • $253 AVERAGE LOSS
1.4
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
Location
  • Original rate 5
  • Advertised rate 5
  • Reserving online 3
  • Unethical hidden charges 3
  • Woman at the counter 2

Customers don't like

  • Terrible customer service12
  • Concept to cheat people10
  • Customer service6
  • Rude employees6
  • Upselling and unwanted charge5
Delete
  • 0 ISSUES RESOLVED
  • 41 TOTAL REVIEWS
  • $7.5K CLAIMED LOSSES
  • $753 AVERAGE LOSS
2.2
Customer service
Diversity of Products or Services
Discounts and Special Offers
Website
Location
  • Centers when i finally got there 1
  • Excellent costumer service 1
  • Penske moving trucks 1
  • Vinnie and his professionalism 1

Customers don't like

  • Entire experience2
  • Lies about the danger of the conditions of the truck1
  • No customer service1
  • Movers damaging almost all of my furniture1

Products by Penske Truck Rental

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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