PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about PayFlex and Santander Consumer Usa as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

PayFlex
Santander Consumer Usa

PayFlex and Santander Consumer Usa Overview

Total reviews
1
1294
Company responses
0
0
Issues resolved
0
1

PayFlex and Santander Consumer Usa Consumer Ratings

Rank
628 out of 1858 in Financial Services category
333 out of 1858 in Financial Services category
Website
599 in category
258 in category
Diversity of Products or Services
552 in category
278 in category
Customer service
598 in category
250 in category
Price Affordability
507 in category
262 in category

PayFlex and Santander Consumer Usa Rating Details

Website
1 (1 review)
1.6 (222 reviews)
Reviewer's quote

This company is listed in NE. I had an issue with a claim I could not find information on their site, which they always make you go to first. Heaven forbid you have to speak to someone. They have always been frustrating to work with, I usually have to send all of my claim information several times...

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I assumed the same user name + password that I used to get onto the website from my computer would work, but apparently they're different? So after a lot of difficulties navigating the system I changed my password but I was told I needed to receive a 1-time passcode to complete the procedure. But...

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Diversity of Products or Services
1 (1 review)
1.4 (160 reviews)
Reviewer's quote

No items

...Customer services ain't worth a damn an the supervisor or just as dumb..

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Customer service
1 (1 review)
1.3 (239 reviews)
Reviewer's quote

No items

...Their customer service has rude, crude and poorly trained personnel who keep you pon hold more than assist you..

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Price Affordability
1 (1 review)
1.2 (153 reviews)
Reviewer's quote

No items

That is a hefty price to pay for trying to do the right thing and pay ahead and bring my principal down instead Santander literally pocketed $1,344 of mine. I am so disgusted! Meanwhile you have a commercial indicating that other banks have "smoking mirrors" when it is Santander that has the...

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PayFlex and Santander Consumer Usa Pros and Cons

Pros
No votes
  • I have had very little interaction with santander
  • Anantander consumer no stars
  • There are no pros
Cons
  • I felt degraded
  • Customer service
  • Rude managers
  • Being hung up on

PayFlex and Santander Consumer Usa Most Positive Reviews

Top rated reviews
No votes
5

I had no problem with them they never call about payment hope to get my title car will be paid of in two month

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No votes
5

Today pay shows $4846. 0 but when contacting Santander the amount has went up in days to $5064.23. I asked for them to...

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PayFlex and Santander Consumer Usa Most Critical Reviews

Lowest rated reviews
1

This company is listed in NE. I had an issue with a claim I could not find information on their site, which they always...

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1

I have been paying on a 2006 Nissan Altima for 6 1/2 years. I called in June of this year to tell Santander to change...

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No votes
1

I sent them a cashiers check and 6 months later they sent me a over due amount. When I called they went over my bills...

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PayFlex and Santander Consumer Usa Latest Reviews

Recent published reviews
No votes
No votes

Was directed to go online to submit my request

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No votes
1

I would like to be a part of the law suit in regards to the unfair practices by santander

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PayFlex and Santander Consumer Usa Products and Services

Most reviewed product and services
  • Payflex Customer Care (1 review)
  • Santander Consumer Usa Loan (446 reviews)
  • Santander Consumer Usa Auto Loan (177 reviews)
  • Santander Consumer Usa Account (98 reviews)