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Paychex

Financial Services
  • 1 ISSUES RESOLVED
  • 114 TOTAL REVIEWS
  • $89.3K CLAIMED LOSSES
  • $2.8K AVERAGE LOSS
1.3
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Discount and easy to use payroll input 1
  • Our account rep - she tried 1
  • Payroll specialist 1
  • Tonya grubb she is excellent 1

Customers don't like

  • No responsibility for mistakes13
  • Terrible customer service10
  • Horrible experience8
  • Inaccurate information8
  • Little to no communication7
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Vitalchek

Professional Services
Has verified representatives
  • 4 ISSUES RESOLVED
  • 45 COMPANY RESPONSES
  • 624 TOTAL REVIEWS
  • $47.7K CLAIMED LOSSES
  • $191 AVERAGE LOSS
1.9
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Zero 11
  • Able to order on line 5
  • That the website was fast and easy to order on 5
  • Quick service and prompt emails 3
  • Prices are upfront 2

Customers don't like

  • No refund policy11
  • Horrible customer service10
  • And no refund8
  • Handling of private information8
  • Customer service6
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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