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Paychex

Financial Services
  • 1 ISSUES RESOLVED
  • 138 TOTAL REVIEWS
  • $120K CLAIMED LOSSES
  • $3.2K AVERAGE LOSS
1.3
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Not much 1
  • Our account rep - she tried 1
  • Payroll specialist 1
  • Tlo staff 1
  • Tonya grubb she is excellent 1

Customers don't like

  • Inaccurate information7
  • All of the issues and our wasted time4
  • Little to no communication4
  • No responsibility for mistakes4
  • Unusable website4
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Paycom

Accounting
Has verified representatives
  • 2 ISSUES RESOLVED
  • 41 COMPANY RESPONSES
  • 73 TOTAL REVIEWS
3.6
Customer service
Reliability
Staff
Diversity of Products or Services
Website
  • Actual software 1
  • Staff 1
  • Website 1

Customers don't like

  • Support staff2
  • Customer service1
  • Reliability and security1
  • Response time1
  • Service1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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