PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Payanywhere and Total Merchant Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Payanywhere
Total Merchant Services

Payanywhere and Total Merchant Services Overview

Total reviews
113
58
Company responses
0
0
Issues resolved
0
1

Payanywhere was first mentioned on PissedConsumer on Dec 21, 2012 and since then this brand received 113 reviews. It is 55 reviews more than Total Merchant Services received since May 27, 2008.

Payanywhere and Total Merchant Services Consumer Ratings

Rank
56 out of 358 in Cards category
373 out of 2342 in Financial Services category
Customer service
48 in category
280 in category
Website
52 in category
276 in category
Reliability
41 in category
278 in category

Payanywhere and Total Merchant Services Rating Details

Customer service
1.1 (62 reviews)
1.1 (17 reviews)
Reviewer's quote

...Their customer service dept is terrible. It's impossible to get anything resolved right away. They say, "I'll submit the request for you" and then you never hear back from them...

Liz P

TMS is a total mess, their customer service is horrible. They put you on hold for hours without resolving your issues. Their customer service reps are super rude and impolite...

Kevin
Website
1.1 (55 reviews)
1.4 (17 reviews)
Reviewer's quote

...Constantly unable to live chat on website. Unable to reach anyone most of the time. Even when you get a live person they all seem to have different answers...

Saburo

I was flat out lied to by the salesman. Once he had left me shop I took a quiet minute to read everything again. Everything in the fine print contradicted everything he had told me. Then the equipment arrived, totally different than they said. Was supposed to be cordless handheld , was wired big...

Sandra S
Reliability
1.2 (52 reviews)
1 (17 reviews)
Reviewer's quote

Charged me almost $100 for inactivity.

PissedConsumer1679994

These people are crooks. They did not give detailed information up front about what you are getting contracted into. They hide information very well. No wonder they are one of the richest companies. They steel from their clients. We recently switched to a new merchange processor. I noticed charges...

PissedConsumer1107424

Payanywhere and Total Merchant Services Pros and Cons

Pros
  • Easy to use
  • Concept
  • Storefront equipment idea
No votes
Cons
  • Customer service
  • Execution of concept
  • Poor communication
  • Customer service
  • People who lie
  • Bait and switch

Payanywhere and Total Merchant Services Most Positive Reviews

Top rated reviews
5

Thank you for sending the new CC reader to replace the one that wasn't working. I have paired it with my phone and payan...

3.2

Very upset about the fact of when you are being lead to open a total merchant account, you are not give all the fee...

Payanywhere and Total Merchant Services Most Critical Reviews

Lowest rated reviews
1

Do not use PayAnywhere. They will hold your funds for no reason and refuse to refund the original credit card holder. I...

1

The worst Company EVer!!! Money Stealers!!!! Did not disclose anything to me at time of set up!!!!!! I Would have to...

Payanywhere and Total Merchant Services Latest Reviews

Recent published reviews
1

I don't trust this company at all. They lie. This company claims to have a Pay as You Go program with a flat rate of...

Read all 113 reviews
1

TMS is a total mess, their customer service is horrible. They put you on hold for hours without resolving your issues. T...

Read all 58 reviews

Payanywhere and Total Merchant Services Products and Services

Most reviewed product and services
  • Payanywhere Account (35 reviews)
  • Payanywhere Credit Card Reader (10 reviews)
  • Payanywhere Credit Card Payment Processing Service (8 reviews)
  • Total Merchant Services Customer Care (6 reviews)
  • Total Merchant Services Payment Processing Service (4 reviews)
  • Total Merchant Services Credit Card Payment Processing Service (1 review)