PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Payanywhere and Total Merchant Services as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Payanywhere
Total Merchant Services

Payanywhere and Total Merchant Services Overview

Total reviews 115 58
Company responses 0 0
Issues resolved 0 1

Payanywhere and Total Merchant Services Consumer Ratings

Rank
66 out of 206 in Cards category
436 out of 1921 in Financial Services category
Customer service
60 in category
324 in category
Website
62 in category
318 in category
Interest Rate
48 in category
224 in category
Reliability
50 in category
324 in category

Payanywhere and Total Merchant Services Rating Details

Customer service
1.2 (63 reviews)
1.1 (17 reviews)
Reviewer's quote

...Their customer service dept is terrible. It's impossible to get anything resolved right away. They say, "I'll submit the request for you" and then you never hear back from them...

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TMS is a total mess, their customer service is horrible. They put you on hold for hours without resolving your issues. Their customer service reps are super rude and impolite...

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Website
1.2 (57 reviews)
1.4 (17 reviews)
Reviewer's quote

...Constantly unable to live chat on website. Unable to reach anyone most of the time. Even when you get a live person they all seem to have different answers...

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I was flat out lied to by the salesman. Once he had left me shop I took a quiet minute to read everything again. Everything in the fine print contradicted everything he had told me. Then the equipment arrived, totally different than they said. Was supposed to be cordless handheld , was wired big...

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Interest Rate
1.3 (53 reviews)
1.2 (9 reviews)
Reviewer's quote

00 of my money in an interest bearing account for 180 Days. The swiper was old and did not have a chip reader so I had to manually enter in my credit cards, each customer presented the card and the license for the card and we charged the card and gave them a receipt via email or text they walked...

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...This company Total Merchant Services promised me a low rate, free Terminal, no contract, and I could cancel at any time. Two months later they send a New Machine, Timothy Jones calls, said he is saving me money. Have you gotten the New Updated Terminal...

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Reliability
1.2 (53 reviews)
1 (17 reviews)
Reviewer's quote

its a scam company, all the agents trained are sweet talker, they made me sign a contract &; agent said don't worry i will move the charges away if anything comes on the statement, 12 months down i am being charges 56$ a month. termination fees is 700$ . everytime i call them there is a...

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These people are crooks. They did not give detailed information up front about what you are getting contracted into. They hide information very well. No wonder they are one of the richest companies. They steel from their clients. We recently switched to a new merchange processor. I noticed charges...

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Payanywhere and Total Merchant Services Pros and Cons

Pros
  • Easy to use
  • Concept
  • Storefront equipment idea
No votes
Cons
  • Customer service
  • Execution of concept
  • Poor communication
  • Customer service
  • People who lie
  • Bait and switch

Payanywhere and Total Merchant Services Most Positive Reviews

Top rated reviews
5

Thank you for sending the new CC reader to replace the one that wasn't working. I have paired it with my phone and payan...

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No votes
5

After an update my A920 stopped reading card inserts and swipes. I called in to tech support to get it fixed they were...

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No votes

Payanywhere and Total Merchant Services Most Critical Reviews

Lowest rated reviews
1

Do not use PayAnywhere. They will hold your funds for no reason and refuse to refund the original credit card holder. I...

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1

The worst Company EVer!!! Money Stealers!!!! Did not disclose anything to me at time of set up!!!!!! I Would have to...

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1

Avoid PayAnywhere like herpes. I processed two $200 payments in July 2014 from a customer and was "randomly" selected fo...

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1

My husband wouldn't shut up about buying into merchant services, believing it to be a legitimate business, even when kno...

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Payanywhere and Total Merchant Services Latest Reviews

Recent published reviews
1.2

refund my money . he not give me my oderkfc

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1

TMS is a total mess, their customer service is horrible. They put you on hold for hours without resolving your issues. T...

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1

its a scam company, all the agents trained are sweet talker, they made me sign a contract &; agent said don't worry...

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No votes

I got to the fuel station at alapere and was informed that total card service was not available because of an upgrade....

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Payanywhere and Total Merchant Services Products and Services

Most reviewed product and services
  • Payanywhere Credit Card Reader (10 reviews)
  • Payanywhere Credit Card Payment Processing Service (8 reviews)
  • Payanywhere Payment Processing Service (7 reviews)
  • Total Merchant Services Payment Processing Service (4 reviews)
  • Total Merchant Services Credit Card Payment Processing Service (1 review)