PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Wigsis and Paula Young as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Wigsis
Paula Young

Wigsis and Paula Young Overview

Total reviews
565
135
Company responses
0
0
Issues resolved
0
1

Wigsis and Paula Young Consumer Ratings

Rank
61 out of 307 in Beauty Supplies and Equipment category
48 out of 307 in Beauty Supplies and Equipment category
Customer service
33 in category
49 in category
Exchange, Refund and Cancellation Policy
27 in category
37 in category
Value for money
46 in category
38 in category
Product or Service Quality
48 in category
56 in category

Wigsis and Paula Young Rating Details

Customer service
1.7 (256 reviews)
1.3 (63 reviews)
Reviewer's quote

..., Very poor (none) customer service. I will not recommend..

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...FINALLY, AFTER WEEKS I GOT A HOLD OF CUSTOMER SERVICE. THEY HAD ALSO NOT RESPONDED TO MY MANY EMAILS. TODAY CUSTOMER SERVICE SAID THAT THEY ARE BEHIND ON SHIPPING ORDERS BUT INSISTED THEY HAD SHIPPED MY ORDER...

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Exchange, Refund and Cancellation Policy
1.7 (245 reviews)
1.3 (52 reviews)
Reviewer's quote

They have a return policy but IT IS A LIE!!! I bought a wig and it was completely different from the picture, had a very RIGID PART that made the wig look very fake and unnatural ( there wasnt a rigid part int the website photo) and the color came in as beige NOT silver white. 14 emails later back...

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I did received the product, but needed an exchange...

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Value for money
1.8 (244 reviews)
2.1 (45 reviews)
Reviewer's quote

...Do not buy or waste your money..

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I'M LIVID THAT AFTER ORDERING FROM THIS COMPANY FOR YEARS THEY ARE NOW FRAUDULENTLY TAKING MONEY OUT OF MY ACCOUNT FOR A MEMBERSHIP I NEVER EVEN HEARD OF !!!!! I WANT MY MONEY BACK AND THEY KEEP TRANSFERRING ME TO A NON-EXISTING NUMBER !!! SMH GUESS ILL HAVE TO CANCEL MY DEBIT CARD AND ORDER A NEW...

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Product or Service Quality
1.7 (244 reviews)
1.5 (58 reviews)
Reviewer's quote

...What are you trying to do to ladies that that are looking for quality products,..

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...Did not ever receive product. Kept telling me I received it and returned it. How could I return it if I didn't receive it? And if it was returned, why wasn't I REFUNDED?? Kept me on line for over an hour with excuse after excuse...

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Wigsis and Paula Young Pros and Cons

Pros
  • Disappointing
  • Website looks real
  • To return this wig please send address
  • Products are ok
  • Previous service
  • Previous purchases
Cons
  • Poor customer service
  • This company is a scam
  • Will not refund my money or information to return the wig
  • Problem with the return
  • Will not give refund
  • Return policy

Wigsis and Paula Young Most Positive Reviews

Top rated reviews
5

I have worn this wig for a very long time. And I have bought over 12 of them in the same style and color. I don't know...

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5

I am very happy with my Cascading Curls clip on. Color match is perfect, all my friends and co workers love it. I just...

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5

I LOVE my new wig. I've gotten compliments on the color even from colorists. They wanted to know who did my color!!...

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5

I have been buying Paula wigs for a while now and NEVER had an issue. Wigs arrived in good timing and what was...

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Wigsis and Paula Young Most Critical Reviews

Lowest rated reviews
1

Terrible. I'm really annoyed. They sent me a wig that is apparently "custom made" and real hair , there isn't any chance...

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1

PAULA YOUNG WIGS WORST COMPANY EVER!!! DO NOT BUY FROM THEM!!! Please help spread the word!

My mother is 85 and has Alz...

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1

I like everyone else within this review page have suffered from buying a wig from wigis. the wig arrived 2 months...

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1

Returned wig ... still not refunded though they verify they received it over a week ago ... Failure also to verify they...

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Wigsis and Paula Young Latest Reviews

Recent published reviews
1.4

We bought and paid for a wig from WigSiS.com

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1

I did received the product, but needed an exchange...sent all info back within the box and label on box.....it is now ov...

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No votes

The wig arrived and it is orange not blonde.Order # is TA200617C3258 I trust that it is a production error and...

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1

I'M LIVID THAT AFTER ORDERING FROM THIS COMPANY FOR YEARS THEY ARE NOW FRAUDULENTLY TAKING MONEY OUT OF MY ACCOUNT FOR...

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Wigsis and Paula Young Products and Services

Most reviewed product and services
  • Wigsis Wig (133 reviews)
  • Wigsis Human Hair Wig (96 reviews)
  • Wigsis Synthetic Wig (57 reviews)
  • Paula Young Wig (50 reviews)
  • Paula Young Customer Care (19 reviews)
  • Paula Young Synthetic Wig (11 reviews)