PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Paula Young and Wigsis as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Paula Young
Wigsis

Paula Young and Wigsis Overview

Total reviews
98
459
Company responses
0
0
Issues resolved
0
0

Wigsis was first mentioned on PissedConsumer on Apr 1, 2016 and since then this brand received 459 reviews. It is 361 reviews more than Paula Young received since Nov 8, 2011.

Paula Young and Wigsis Consumer Ratings

Rank
40 out of 354 in Beauty Supplies and Equipment category
49 out of 354 in Beauty Supplies and Equipment category
Customer service
43 in category
29 in category
Product or Service Quality
47 in category
39 in category
Website
25 in category
41 in category

According to consumer ratings and reviews, Paula Young ranks 9 points higher in the Beauty Supplies and Equipment category than Wigsis. People gave Paula Young 1.3 stars for Customer service criterion in Beauty Supplies and Equipment category and it is 73 points higher than the worst rated brand in this category. At the same time, Wigsis was rated 1.7 stars for Customer service criterion in this category and it is 87 points higher than the worst rated brand in this category. If we look at Product or Service Quality criterion, than we see that Wigsis has a higher rating than Paula Young. Regarding Website criterion, consumers gave Paula Young 2.8 stars and it is 78% greater than other in category. Wigsis however was rated 2.3 stars and it is 65% greater than other in category.

Paula Young and Wigsis Rating Details

Customer service
1.3 (43 reviews)
1.7 (222 reviews)
Reviewer's quote

Customer service would not accept my burnt wig for refund untill they "inspected it", and I would have to purchase a new one and wait to see if I ever would get a refund on the returned wig- probably not lol. Wig was supposed to be heat stylable on low heat which is what I used. (below 350 degrees)...

Suzanne C

I immediately contacted the customer service and followed all instructions regarding the provision of photos. They began offering different scenarios NONE OF WHICH responded to my request for a return address and a full refund. 14 emails later, we ended up with a $70 refund and a wig that is of...

Avik
Product or Service Quality
1.6 (42 reviews)
1.8 (209 reviews)
Reviewer's quote

...Do not order from them their customer service is horrible. Find a different company that is not crooked!..

Mary T

ASKED FOR A REFUND FOR THE WRONG PRODUCT AND REFUSED TO REINBURSE ME FROM . ,,,,OLIVIA..

PissedConsumer1765560
Website
2.8 (41 reviews)
2.3 (195 reviews)
Reviewer's quote

...I tried to contact PayPal to cancel payment but their website is no help. It gives instructions to go to the payment and hit "cancel payment". There was NO SUCH place on their website to do this! I sent Pay Pal an email and they directed me BACK TO THEIR WEBSITE to file a resolution...

Kassidie

...It was neither the color nor style as described or pictured on their website. I immediately contacted them via email and I have been communicating daily since then. Several times, they have tried to get me to keep and said they cannot have it returned...

Raziya

Paula Young and Wigsis Pros and Cons

Pros
  • Products are ok
  • Previous service
  • Previous purchases
  • Disappointing
  • Style
  • To return this wig please send address
Cons
  • Problem with the return
  • Will not give refund
  • Customer service
  • This company is a scam
  • Will not refund my money or information to return the wig
  • Will not refund my money

Paula Young and Wigsis Most Positive Reviews

Top rated reviews
5

I am very happy with my Cascading Curls clip on. Color match is perfect, all my friends and co workers love it. I just...

5

I have worn this wig for a very long time. And I have bought over 12 of them in the same style and color. I don't know...

Paula Young and Wigsis Most Critical Reviews

Lowest rated reviews
1

PAULA YOUNG WIGS WORST COMPANY EVER!!! DO NOT BUY FROM THEM!!! Please help spread the word!

My mother is 85 and has Alz...

1

Terrible. I'm really annoyed. They sent me a wig that is apparently "custom made" and real hair , there isn't any chance...

Paula Young and Wigsis Latest Reviews

Recent published reviews
1

I made a purchase of 60.00 with a 100% satisfaction. When I called to make a return half my order was not able to be...

Read all 98 reviews
1

I ordered a wig a couple of weeks ago. I have not heard anything about it. My email is normanslp7@gmail.com. My name is...

Read all 459 reviews

Paula Young and Wigsis Products and Services

Most reviewed product and services
  • Paula Young Wig (48 reviews)
  • Paula Young Customer Care (16 reviews)
  • Paula Young Synthetic Wig (6 reviews)
  • Wigsis Wig (107 reviews)
  • Wigsis Human Hair Wig (95 reviews)
  • Wigsis Synthetic Wig (52 reviews)