PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Paula Young and Wigsis as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Paula Young
Wigsis

Paula Young and Wigsis Overview

Total reviews 137 611
Company responses 0 0
Issues resolved 1 0

Paula Young and Wigsis Consumer Ratings

Rank
48 out of 316 in Beauty Supplies and Equipment category
64 out of 316 in Beauty Supplies and Equipment category
Customer service
50 in category
33 in category
Website
43 in category
56 in category
Product or Service Quality
51 in category
47 in category
Price Affordability
48 in category
67 in category

Paula Young and Wigsis Rating Details

Customer service
1.3 (65 reviews)
1.6 (270 reviews)
Reviewer's quote

...FINALLY, AFTER WEEKS I GOT A HOLD OF CUSTOMER SERVICE. THEY HAD ALSO NOT RESPONDED TO MY MANY EMAILS. TODAY CUSTOMER SERVICE SAID THAT THEY ARE BEHIND ON SHIPPING ORDERS BUT INSISTED THEY HAD SHIPPED MY ORDER...

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...It is very confusing no customer service to contact aside from this review! I do not recommend wig sis and will NOT be purchasing from them ever again!..

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Website
2.5 (60 reviews)
2.1 (242 reviews)
Reviewer's quote

I checked their website to see if there was someplace to change or correct an order and did not find one. If they had this the problem would have been corrected within minutes. I recognize and accept the fact that I made a mistake, but contact was made with them timely enough so that they could fix...

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...They cant produce what they are advertising on the fraudulent website..

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Product or Service Quality
1.6 (60 reviews)
1.7 (260 reviews)
Reviewer's quote

...The first four representatives said they would connect me to an agent, and then when transferred it stated that number was not in service and disconnected call. The fourth agent gave me a direct number for canceling memberships. These agents weren't the problem, they were very nice...

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...I finally received the product priced at $268. 00 advertised as human hair high quality wigs is just a low quality synthetic hair wig. This company should not be allowed to remain in business this has been a nightmare..

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Price Affordability
2.8 (55 reviews)
2.2 (232 reviews)
Reviewer's quote

00, was nearly double the price on the website, and there was no information (code key) to enter to get the same discount online as was offered to me in the mailer. I didn't want to send a check because there is always the risk of some mishap occurring along the way, causing me to have to wait...

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...They have not given me a return address- wanting to force me to exchange it buy another one at discount price. UNBELIEVEABLE. Meanwhile I think they are stonewalling/ delaying until the 14/ 30 days have passed as stated in their Return Policy ( which is a SCAM, I think!)...

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Paula Young and Wigsis Pros and Cons

Pros
  • Products are ok
  • Previous service
  • Previous purchases
  • Disappointing
  • Website looks real
  • To return this wig please send address
Cons
  • Problem with the return
  • Will not give refund
  • Return policy
  • Poor customer service
  • This company is a scam
  • Will not refund my money or information to return the wig

Paula Young and Wigsis Most Positive Reviews

Top rated reviews
5

I am very happy with my Cascading Curls clip on. Color match is perfect, all my friends and co workers love it. I just...

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5

I have worn this wig for a very long time. And I have bought over 12 of them in the same style and color. I don't know...

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5

I have been buying Paula wigs for a while now and NEVER had an issue. Wigs arrived in good timing and what was...

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5

I LOVE my new wig. I've gotten compliments on the color even from colorists. They wanted to know who did my color!!...

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Paula Young and Wigsis Most Critical Reviews

Lowest rated reviews
1

PAULA YOUNG WIGS WORST COMPANY EVER!!! DO NOT BUY FROM THEM!!! Please help spread the word!

My mother is 85 and has Alz...

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1

Terrible. I'm really annoyed. They sent me a wig that is apparently "custom made" and real hair , there isn't any chance...

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1

Returned wig ... still not refunded though they verify they received it over a week ago ... Failure also to verify they...

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1

I like everyone else within this review page have suffered from buying a wig from wigis. the wig arrived 2 months...

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Paula Young and Wigsis Latest Reviews

Recent published reviews
1.3

Monthly charges of $14.95 not authorized on my card

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No votes

MYNAME IS LAVANNA ARNOLD. PHONE 214. 957 ****. .

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5

(9161) I never placed this order. I dont even know what it is

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1

Nothing what I ordered. Will not send me the return address and will not refund my money.
After 20 emails them telling me...

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Paula Young and Wigsis Products and Services

Most reviewed product and services
  • Paula Young Wig (50 reviews)
  • Paula Young Synthetic Wig (11 reviews)
  • Paula Young Shipping Service (4 reviews)
  • Wigsis Wig (144 reviews)
  • Wigsis Human Hair Wig (100 reviews)
  • Wigsis Synthetic Wig (59 reviews)