PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Paula Young and Wigsbuy as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Paula Young
Wigsbuy

Paula Young and Wigsbuy Overview

Total reviews
135
799
Company responses
0
0
Issues resolved
1
22

Paula Young and Wigsbuy Consumer Ratings

Rank
48 out of 307 in Beauty Supplies and Equipment category
64 out of 307 in Beauty Supplies and Equipment category
Customer service
49 in category
43 in category
Website
40 in category
64 in category
Product or Service Quality
56 in category
64 in category
Price Affordability
49 in category
75 in category

Paula Young and Wigsbuy Rating Details

Customer service
1.3 (63 reviews)
1.4 (328 reviews)
Reviewer's quote

...FINALLY, AFTER WEEKS I GOT A HOLD OF CUSTOMER SERVICE. THEY HAD ALSO NOT RESPONDED TO MY MANY EMAILS. TODAY CUSTOMER SERVICE SAID THAT THEY ARE BEHIND ON SHIPPING ORDERS BUT INSISTED THEY HAD SHIPPED MY ORDER...

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...I tried looking up a customer service number and you do not have one for the United States. I think this is a very poor way to do business. I paid for the wig, and ordered it but have no way to contact you to let you know I have not received it...

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Website
2.4 (59 reviews)
2 (326 reviews)
Reviewer's quote

I checked their website to see if there was someplace to change or correct an order and did not find one. If they had this the problem would have been corrected within minutes. I recognize and accept the fact that I made a mistake, but contact was made with them timely enough so that they could fix...

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...THE PICTURES POSTED ON THE WEBSITE ARE FROM THE WEB. NONE OF THESE SISTERS HAVE BEEN PAID TO MODEL THESE WIGS. I WOULD NOT PUT ONE OF THESE WIGS ON A PIT BULL...

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Product or Service Quality
1.5 (58 reviews)
1.3 (299 reviews)
Reviewer's quote

I did received the product, but needed an exchange...

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Interestingly enough my product arrived yesterday. It was also the correct item. Thank you for your assistance..

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Price Affordability
2.7 (53 reviews)
2 (280 reviews)
Reviewer's quote

00, was nearly double the price on the website, and there was no information (code key) to enter to get the same discount online as was offered to me in the mailer. I didn't want to send a check because there is always the risk of some mishap occurring along the way, causing me to have to wait...

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They falsely advertise real human hair as a wig to buy, and then for the bargain price of hundreds of dollars, they ship you a nasty, cheap synthetic wig that is absolutely nothing like the product you ordered. And then the fun really begins when they refuse you a return and refund. They are still...

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Paula Young and Wigsbuy Pros and Cons

Pros
  • Products are ok
  • Previous service
  • Previous purchases
  • Horrble
  • Frustrante
  • Wig they showed
Cons
  • Problem with the return
  • Will not give refund
  • Return policy
  • Terrible customer service
  • Customer service is poor
  • Color was hideous unlike picture

Paula Young and Wigsbuy Most Positive Reviews

Top rated reviews
5

I am very happy with my Cascading Curls clip on. Color match is perfect, all my friends and co workers love it. I just...

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5

Top Quality Anti Electrostatic Comb
No more unkempt hair for me, as these anti electrostatic combs are ideal for detangl...

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5

I have been buying Paula wigs for a while now and NEVER had an issue. Wigs arrived in good timing and what was...

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5

I emailed the website several questions and they got back to me within 24 hours with easy to understand and nice...

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Paula Young and Wigsbuy Most Critical Reviews

Lowest rated reviews
1

PAULA YOUNG WIGS WORST COMPANY EVER!!! DO NOT BUY FROM THEM!!! Please help spread the word!

My mother is 85 and has Alz...

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1

I am a breast cancer patient. I ordered a wig from Wigsbuy because the reviews were "good", and the wig "looked" cute....

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1

Returned wig ... still not refunded though they verify they received it over a week ago ... Failure also to verify they...

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1

I ordered a wig from this co. and I have tried to reach them to get a conformation
number to return it. It has been 2 we...

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Paula Young and Wigsbuy Latest Reviews

Recent published reviews
1

I did received the product, but needed an exchange...sent all info back within the box and label on box.....it is now ov...

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No votes

The number is busy I need to talk to someone about this item can u please call me I at 3136953033

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1

I'M LIVID THAT AFTER ORDERING FROM THIS COMPANY FOR YEARS THEY ARE NOW FRAUDULENTLY TAKING MONEY OUT OF MY ACCOUNT FOR...

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No votes

I never received my wig for $217.00 that is now on sale for 101.000 so i have disputed my payment till i get the sale...

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Paula Young and Wigsbuy Products and Services

Most reviewed product and services
  • Paula Young Wig (50 reviews)
  • Paula Young Customer Care (19 reviews)
  • Paula Young Synthetic Wig (11 reviews)
  • Wigsbuy Wig (365 reviews)
  • Wigsbuy Shipping Service (103 reviews)
  • Wigsbuy Human Hair Wig (51 reviews)