Paula Young vs The Wig Company

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Paula Young

Health and Beauty
  • 0 ISSUES RESOLVED
  • 36 TOTAL REVIEWS
  • $1.6K CLAIMED LOSSES
  • $99 AVERAGE LOSS
1.8
Customer service
Staff
Discounts and Special Offers
Website
Reliability
  • Previous service 2
  • Previous purchases 2
  • Products are ok 1
  • Variety of wigs offered 1
  • Variety of wigs 1

Customers don't like

  • Dealing with customer service7
  • Problem with the return6
  • Did not keep agreement made3
  • Will not give refund3
  • Problem with return3

Products by Paula Young

No items

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The Wig Company

Health and Beauty
  • 0 ISSUES RESOLVED
  • 23 TOTAL REVIEWS
  • $1.2K CLAIMED LOSSES
  • $205 AVERAGE LOSS
2.4
Customer service
Staff
Discounts and Special Offers
Website
Reliability
  • Delivery 1
  • Usually good 1
  • Usually satisfied 1

Customers don't like

  • Product2
  • No return policy on wrong item1
  • Poor customer service1
  • Orders incorrect1

Products by The Wig Company

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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zak
As an avid wig buyer I have found the quality of The Wig Company's wigs to have been superior to Paula Young Wigs. I have purchased several from each company and the TWC wigs appear more natural and maintain their appearance longer, my biggest complaint is they change styles so often it is hard to rebuy what I know looks great on me.