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Paula Young

Health and Beauty
  • 0 ISSUES RESOLVED
  • 43 TOTAL REVIEWS
  • $2.2K CLAIMED LOSSES
  • $97 AVERAGE LOSS
1.8
Staff
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Previous service 2
  • Previous purchases 2
  • Products are ok 1
  • Variety of wigs offered 1
  • Variety of wigs 1

Customers don't like

  • Dealing with customer service8
  • Problem with the return6
  • Did not keep agreement made4
  • Return policy4
  • Problem with return4
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The Wig Company

Health and Beauty
  • 0 ISSUES RESOLVED
  • 25 TOTAL REVIEWS
  • $1.3K CLAIMED LOSSES
  • $188 AVERAGE LOSS
2.5
Staff
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Delivery 1
  • That i am always treated fairly 1
  • Usually good 1
  • Usually satisfied 1

Customers don't like

  • Product2
  • No return policy on wrong item1
  • Poor customer service1
  • Orders incorrect1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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zak
As an avid wig buyer I have found the quality of The Wig Company's wigs to have been superior to Paula Young Wigs. I have purchased several from each company and the TWC wigs appear more natural and maintain their appearance longer, my biggest complaint is they change styles so often it is hard to rebuy what I know looks great on me.