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Paula Young

Health and Beauty
  • 0 ISSUES RESOLVED
  • 38 TOTAL REVIEWS
  • $1.8K CLAIMED LOSSES
  • $100 AVERAGE LOSS
1.7
Staff
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Previous purchases 2
  • Previous service 1
  • Variety of wigs offered 1

Customers don't like

  • Dealing with customer service8
  • Problem with the return6
  • Problem with return4
  • Return policy3
  • Will not give refund3
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The Wig Company

Health and Beauty
  • 0 ISSUES RESOLVED
  • 24 TOTAL REVIEWS
  • $1.3K CLAIMED LOSSES
  • $188 AVERAGE LOSS
2.3
Staff
Customer service
Website
Discounts and Special Offers
Exchange, Refund and Cancellation Policy
  • Delivery 1
  • Usually good 1
  • Usually satisfied 1

Customers don't like

  • Product2
  • No return policy on wrong item1
  • Poor customer service1
  • Orders incorrect1
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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zak
zak Pittsburgh, Pennsylvania, United States #1215392
As an avid wig buyer I have found the quality of The Wig Company's wigs to have been superior to Paula Young Wigs. I have purchased several from each company and the TWC wigs appear more natural and maintain their appearance longer, my biggest complaint is they change styles so often it is hard to rebuy what I know looks great on me.