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Partzilla

Equipment
  • 1 ISSUES RESOLVED
  • 60 TOTAL REVIEWS
  • $97.3K CLAIMED LOSSES
  • $4.6K AVERAGE LOSS
2.5
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Parts cost 4
  • Postal charges 2
  • You can cover your financial backside through paypal 1
  • Prices 1
  • Price point on items 1

Customers don't like

  • Parts are out of stock2
  • Lets you order anyway2
  • False information2
  • Wasting my time1
  • Truly awful customer service and greed1
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 792 TOTAL REVIEWS
  • $49.2K CLAIMED LOSSES
  • $286 AVERAGE LOSS
2.0
Customer service
Website
Diversity of Products or Services
Exchange, Refund and Cancellation Policy
Staff
  • Price 25
  • Will never buy from them again 13
  • Part availability 4
  • Cheap price 4
  • Website 3

Customers don't like

  • Refund policy for defective item7
  • Return policy for defective parts5
  • Inexperienced customer service staff5
  • Unwillingness to accept their part in the mistake4
  • Shipping4
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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