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Partzilla

Equipment
  • 0 ISSUES RESOLVED
  • 52 TOTAL REVIEWS
  • $97.1K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
2.6
Customer service
Diversity of Products or Services
Website
Staff
Turnaround Time
  • Parts cost 4
  • Postal charges 2
  • Ebay sellers are more conscious and reliable 1
  • You can cover your financial backside through paypal 1
  • Prices 1

Customers don't like

  • Parts are out of stock2
  • Lets you order anyway2
  • Parts not in stock1
  • Wasting my time1
  • Real extortionate shipping costs1
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 325 TOTAL REVIEWS
  • $27.3K CLAIMED LOSSES
  • $228 AVERAGE LOSS
1.9
Customer service
Diversity of Products or Services
Website
Staff
Turnaround Time
  • Price 11
  • Will never buy from them again 10
  • Prices 4
  • Ease of use 3
  • Part availability 3

Customers don't like

  • Refund policy for defective item7
  • Inexperienced customer service staff5
  • Return policy for defective parts5
  • Refund policy for wrong part3
  • Shipping3
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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