Start a new comparison
Delete

Partzilla

Equipment
  • 0 ISSUES RESOLVED
  • 51 TOTAL REVIEWS
  • $97.1K CLAIMED LOSSES
  • $5.4K AVERAGE LOSS
2.6
Customer service
Diversity of Products or Services
Website
Staff
Turnaround Time
  • Parts cost 4
  • Postal charges 2
  • Ebay sellers are more conscious and reliable 1
  • You can cover your financial backside through paypal 1
  • Prices 1

Customers don't like

  • Parts are out of stock2
  • Lets you order anyway2
  • Real extortionate shipping costs1
  • Wasting my time1
  • Terrible customer service1
Delete

Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 269 TOTAL REVIEWS
  • $24.4K CLAIMED LOSSES
  • $226 AVERAGE LOSS
1.8
Customer service
Diversity of Products or Services
Website
Staff
Turnaround Time
  • Price 10
  • Will never buy from them again 9
  • Prices 4
  • Ease of use 3
  • Part availability 3

Customers don't like

  • Refund policy for defective item7
  • Inexperienced customer service staff5
  • Return policy for defective parts5
  • Refund policy for wrong part3
  • Shipping3
Show

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

Comment as anonymous or
Terms of Service
Post Comment
Cancel
Be first to start a discussion.