PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Zazzle and Party City as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Zazzle

Zazzle

Has Verified Representatives
2.6
Zazzle
Party City

Zazzle and Party City Overview

Total reviews
354
710
Company responses
242
0
Issues resolved
6
8

Zazzle and Party City Consumer Ratings

Rank
24 out of 306 in Auctions and Marketplaces category
10 out of 124 in Party Supplies category
Customer service
101 in category
9 in category
Website
50 in category
9 in category
Price Affordability
69 in category
8 in category
Discounts and Special Offers
41 in category
7 in category

Zazzle and Party City Rating Details

Customer service
1.2 (146 reviews)
1.3 (306 reviews)
Reviewer's quote

...terrible customer service !!!!..

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...WTF kind of company is this? Not surprising considering how terrible customer service is in the actual stores. I want a refund and a response..

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Website
2.4 (136 reviews)
2.2 (245 reviews)
Reviewer's quote

It's showing "shipped" on the Zazzle website however the tracking information is coming back that the order hasn't been picked up from their facility and it's been 2 weeks now! I tried emailing customer service and their auto-response was 3-4 business days for a reply. Horrible experience! Will go...

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...I had looked on their website for stickers. The store closest to me were out of tock, but another store a bit further away had 6 in stock. SO I drove over to that one in a rainstorm...

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Price Affordability
2.3 (129 reviews)
2.4 (241 reviews)
Reviewer's quote

i want to know why you charged me a full price for an error on your part. the gal i spoke with last week told me the changes would be made n she told me that the charge was to be $ 7. 90 n no more now i recieved my order fixed n was charged full price, i also tried to reach customer service by...

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While waiting in line to pay the employee at the register needed a price check, to where the gentleman making a balloon bouquet walked over and helped his fellow worker. While he was assisting her, over the very loud walkie talkies the manager asked the male employee if he finished an order to be...

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Discounts and Special Offers
2.2 (123 reviews)
2.2 (222 reviews)
Reviewer's quote

...Unlike Zazzle, Vista print offers a variety of vibrant colors, they are much more liberal when it comes to using celeb or designer content on your designs! and their cost efficient. You definitely get more for your buck at Vistaprint, they wont dissapoint! Zazzle no longer Dazzles! How sad..

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She also told me in a rude manner the company doesn't want to do any special things any more!!! I was really taken aback at her behavior!!' As s manager she could've explained it in a polite manner. She also yelled at the cashier who was assisting someone else in front of everyone!! When I went...

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Zazzle and Party City Pros and Cons

Pros
  • Easy to use website
  • Product selection
  • Quality
  • Products
  • Ease of location
  • Selection of costumes
Cons
  • Customer service
  • Difficult to contact directly
  • Wait time
  • Poor customer service
  • Employee attitude
  • Poor service

Zazzle and Party City Most Positive Reviews

Top rated reviews
5

I just received my order from Zazzle.co.uk. A bit late ? Maybe, about 2 weeks delayed. Dissatisfied ? *** no, man!
Why a...

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5

My son and i purchased a costume from party city wich gave him a massive rash so had to go to his doctor ive contacted...

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5

There are many nuances to copyright law. It doesn't matter that a celebrity has been dead 55 years. Someone still owns...

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5

Associate Robbie at Party City thought it was funny to act like he was deaf to me and my coworker when we were shopping...

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Zazzle and Party City Most Critical Reviews

Lowest rated reviews
1

This company is a joke! I don't even know how they are still in business. Terrible customer service (if any at all). I p...

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1

I ordered from party city and we got a different order a order that was suppose to go to a woman in newjersey I call...

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1

I ordered a laptop bag on 12/8/14, saw it took 10 days for production & paid for premium shipping. I even sent an...

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1

When I received my order and realized I was missing the face mask from the costume set I ordered, I contacted customer...

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Zazzle and Party City Latest Reviews

Recent published reviews
No votes

I ordered face masks. Received them. They are huge. Even to big for my husband who weights 280 lbs. want to return.

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No votes

Went into your store in plaistow new hampshire to buy american flags on 7/02/2020 around 2pm in the afternoon,and when...

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1

did not help...couldn't understand speaker ...terrible customer service !!!!

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1

I was disappointed about my delivery in the outcome of my balloons .. but my outcome was ok .. party city didnt reach...

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Zazzle and Party City Products and Services

Most reviewed product and services
  • Zazzle Shipping Service (60 reviews)
  • Zazzle Customer Care (20 reviews)
  • Zazzle Black Membership (11 reviews)
  • Party City Customer Care (112 reviews)
  • Party City Manager (78 reviews)
  • Party City Shipping Service (59 reviews)