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Party City

Party Supplies
  • 5 ISSUES RESOLVED
  • 590 TOTAL REVIEWS
  • $8.4K CLAIMED LOSSES
  • $92 AVERAGE LOSS
1.8
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Products 6
  • Ease of location 5
  • Team members 3
  • Selection of costumes 3
  • Selection 3

Customers don't like

  • Poor customer service26
  • Employee attitude6
  • Employee attitudes5
  • Poor service4
  • Service3
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Walmart

Supermarkets and Malls
  • 58 ISSUES RESOLVED
  • 6834 TOTAL REVIEWS
  • $1.5M CLAIMED LOSSES
  • $1K AVERAGE LOSS
2.2
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Discounts and Special Offers
  • Prices 33
  • To never shop at walmart again 9
  • Selection 7
  • Location 7
  • Product when it worked 6

Customers don't like

  • Customer service185
  • Service30
  • Management23
  • Lack of stock18
  • Long waits16
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Discussion

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Anonymous
#1505635

Party city lacks in customer services in store vs Walmart who is much better at their customer service. It may be in part because the party city in my area seems to only hire teenagers that don’t seem to care what happens with their customers orders.