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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 614 TOTAL REVIEWS
Rank
9 out of 37
in Party Supplies category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    359
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    00:57
  • ISSUES RESOLVED
    0%
Top Products and Services
2.1
98 reviews
2.2
70 reviews
2.3
52 reviews
  • 62 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 7027 TOTAL REVIEWS
Rank
40 out of 445
in Supermarkets and Malls category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    201
  • SUCCESSFUL
    38%
  • AVG CALL DURATION
    01:07
  • ISSUES RESOLVED
    3%
Top Products and Services
2.5
504 reviews
2.9
398 reviews
2.8
380 reviews
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

How would you compare Party City vs Walmart?

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Anonymous
#1505635

Party city lacks in customer services in store vs Walmart who is much better at their customer service. It may be in part because the party city in my area seems to only hire teenagers that don’t seem to care what happens with their customers orders.

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