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Party City

1.9
?

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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 628 TOTAL REVIEWS
Rank
9 out of 169
in Party Supplies category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    383
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    00:54
  • ISSUES RESOLVED
    1%
Top Products and Services
2.1
100 reviews
2.2
70 reviews
2.3
52 reviews

Walmart

2.3
?

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  • 63 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 7217 TOTAL REVIEWS
Rank
39 out of 451
in Supermarkets and Malls category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Diversity of Products or Services
Statistics of Customer Service Calls
  • TOTAL CALLS
    212
  • SUCCESSFUL
    41%
  • AVG CALL DURATION
    01:14
  • ISSUES RESOLVED
    35%
Top Products and Services
2.4
511 reviews
2.8
486 reviews
3
408 reviews

How would you compare Party City vs Walmart?

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Anonymous
#1505635

Party city lacks in customer services in store vs Walmart who is much better at their customer service. It may be in part because the party city in my area seems to only hire teenagers that don’t seem to care what happens with their customers orders.

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