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Party City

1.8
?

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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 657 TOTAL REVIEWS
Rank
9 out of 174
in Party Supplies category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    419
  • SUCCESSFUL
    88%
  • AVG CALL DURATION
    00:51
  • ISSUES RESOLVED
    1%
Top Products and Services
2.1
108 reviews
2.1
73 reviews
2.2
56 reviews

Walmart

2.3
?

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  • 68 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 7890 TOTAL REVIEWS
Rank
38 out of 604
in Supermarkets and Malls category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    238
  • SUCCESSFUL
    44%
  • AVG CALL DURATION
    01:17
  • ISSUES RESOLVED
    32%
Top Products and Services
2.7
655 reviews
2.5
534 reviews
3
427 reviews

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Anonymous
#1505635

Party city lacks in customer services in store vs Walmart who is much better at their customer service. It may be in part because the party city in my area seems to only hire teenagers that don’t seem to care what happens with their customers orders.

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