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Party City

1.8
?

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  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 647 TOTAL REVIEWS
Rank
9 out of 172
in Party Supplies category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    411
  • SUCCESSFUL
    89%
  • AVG CALL DURATION
    00:51
  • ISSUES RESOLVED
    1%
Top Products and Services
2.1
107 reviews
2.1
72 reviews
2.2
56 reviews

Walmart

2.3
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  • 67 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 7671 TOTAL REVIEWS
Rank
36 out of 522
in Supermarkets and Malls category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    231
  • SUCCESSFUL
    45%
  • AVG CALL DURATION
    01:17
  • ISSUES RESOLVED
    33%
Top Products and Services
2.7
611 reviews
2.5
531 reviews
3
422 reviews

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Anonymous
#1505635

Party city lacks in customer services in store vs Walmart who is much better at their customer service. It may be in part because the party city in my area seems to only hire teenagers that don’t seem to care what happens with their customers orders.

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