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Party City
Walmart

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Party City

Party City

1.8
  • 6 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 672 TOTAL REVIEWS
Rank
10 out of 175
in Party Supplies category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    446
  • SUCCESSFUL
    83%
  • AVG CALL DURATION
    00:51
  • ISSUES RESOLVED
    0%
Top Products and Services
2.2
110 reviews
2
75 reviews
2.2
58 reviews
Walmart

Walmart

2.2
  • 71 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 8187 TOTAL REVIEWS
Rank
49 out of 611
in Supermarkets and Malls category
Rating Details
Customer service
Website
Exchange, Refund and Cancellation Policy
Product or Service Quality
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    252
  • SUCCESSFUL
    42%
  • AVG CALL DURATION
    01:17
  • ISSUES RESOLVED
    30%
Top Products and Services
2.6
700 reviews
2.5
539 reviews
3
433 reviews

How would you compare Party City vs Walmart?

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Anonymous
#1505635

Party city lacks in customer services in store vs Walmart who is much better at their customer service. It may be in part because the party city in my area seems to only hire teenagers that don’t seem to care what happens with their customers orders.

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