PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Party City and Walmart as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Party City
Walmart

Party City and Walmart Overview

Total reviews
686
8317
Company responses
0
1
Issues resolved
7
73

Walmart was first mentioned on PissedConsumer on May 31, 2007 and since then this brand received 8317 reviews. It is 7631 reviews more than Party City received since Oct 7, 2010. According to received "Issue Resolved" consumers' votes, a consumer has equal chances to resolve issues with Party City customer support team and Walmart customer service.

Party City and Walmart Consumer Ratings

Rank
11 out of 177 in Party Supplies category
54 out of 614 in Supermarkets and Malls category
Customer service
9 in category
57 in category
Website
9 in category
46 in category
Exchange, Refund and Cancellation Policy
5 in category
33 in category

Party City and Walmart Rating Details

Customer service
1.3 (297 reviews)
1.6 (2614 reviews)
Reviewer's quote

...Their customer service has a lot to be desired. People don't respond to complaints, stores were messy, and employees lacked motivation. I would not shop there again for anything...

deborah g

...Returned an item and had to wait long time------- - WHY??????????????? BECAUSE A CUSTOMER WAS...

Estefan
Website
2.3 (235 reviews)
2.4 (2341 reviews)
Reviewer's quote

...I left the store and was about to place an online order, when the website showed they had 2 available at the store, so I called back. He tells me they did have it, so I asked him to put one on hold. He tells me, they don't hold costumes...

Lori T

website are bad, bad attitude by employees..

PissedConsumer1701226
Exchange, Refund and Cancellation Policy
1.6 (234 reviews)
2.3 (2163 reviews)
Reviewer's quote

...Have been trying to get a refund for a damaged item ordered on-line since 9/19/19. It is now 10/17. Have called customer service, emailed and even spoke with someone at their corporate offices...

Jan R

...He said, "I’ve completed the cancellation request. As a reminder, if the cancellation request is successful you’ll receive an email confirming your item has been cancelled. This typically happens within 48 hours...

Tomeko

Party City and Walmart Pros and Cons

Pros
  • Products
  • Ease of location
  • Selection of costumes
  • Prices
  • Location
  • Convenience
Cons
  • Poor customer service
  • Employee attitude
  • Poor service
  • Customer service
  • Service
  • Management

Party City and Walmart Most Positive Reviews

Top rated reviews
5

My son and i purchased a costume from party city wich gave him a massive rash so had to go to his doctor ive contacted...

5

my friend and my grandma were drinking bottled water from walmart. My grandmas tasted okay but my friend swallowed a...

Party City and Walmart Most Critical Reviews

Lowest rated reviews
1

I ordered from party city and we got a different order a order that was suppose to go to a woman in newjersey I call...

1

I ordered from Walmart online. I had a few returns and was told I could return them at the Broadway Walmart Store. I ha...

Party City and Walmart Latest Reviews

Recent published reviews

I am shocked and dismayed to learn of products being sold and promoted at Party City outlets across the nation which...

Read all 686 reviews

I recently moved down from Maine to Alabama to care for my elderly mother who has diabetes. I do not know anything...

Read all 8317 reviews

Party City and Walmart Products and Services

Most reviewed product and services
  • Party City Customer Care (112 reviews)
  • Party City Manager (78 reviews)
  • Party City Shipping Service (58 reviews)
  • Walmart Customer Care (719 reviews)
  • Walmart Manager (540 reviews)
  • Walmart Cashier (427 reviews)