PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Usa Lockpicks and Party City as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Usa Lockpicks
Party City

Usa Lockpicks and Party City Overview

Total reviews
Company responses
Issues resolved

Party City was first mentioned on PissedConsumer on Oct 7, 2010 and since then this brand received 689 reviews. It is 680 reviews more than Usa Lockpicks received since Apr 13, 2015.

Usa Lockpicks and Party City Consumer Ratings

823 out of 4208 in E-commerce category
10 out of 127 in Party Supplies category
Exchange, Refund and Cancellation Policy
996 in category
5 in category
Customer service
1057 in category
10 in category
Advertised vs Delivered
727 in category
4 in category

Usa Lockpicks and Party City Rating Details

Exchange, Refund and Cancellation Policy
1 (5 reviews)
1.6 (236 reviews)
Reviewer's quote

...emailed today gave until end of week to get refund or product then i am calling Texas attorney general..


I told her it was costume #550 and she immediately told me I could not try it on because it was a bodysuit costume and it's against their hygiene policy. I never heard of this and was always allowed to try on bodysuits but I said I understood and that's fine and then kindly asked her if I could...

Anya N
Customer service
1 (5 reviews)
1.3 (298 reviews)
Reviewer's quote

Does not return emails, has not shipped my package, never provided tracking number, the customer service phone number is a "magic jack" number that is not assigned to anyone. After several weeks I have to assume that I will never receive my item, as I can't get any confirmation that anything has...

Kevin H

...Their customer service has a lot to be desired. People don't respond to complaints, stores were messy, and employees lacked motivation. I would not shop there again for anything...

deborah g
Advertised vs Delivered
1 (4 reviews)
1.8 (187 reviews)
Reviewer's quote

These people stole my money......Sent them money and they NEVER sent products..Their emails do not work............Their phone number has been disconnected............This is dated Aug. 15, 2019................Will have to file with Federal trade commission, credit card company, PayPal,,, State...

t r

...I made my order online for the custom invitations on 8/24/19 it’s 8/31/19 and the tracking says it will be delivered on Tuesday. Now was that select 3 day? No. Second online order with them this year and same experience as the last..

Alejandra O

Usa Lockpicks and Party City Pros and Cons

No votes
  • Products
  • Ease of location
  • Selection of costumes
  • No delivery of item
  • Customer service
  • Stole my money their phone number been dissconnected
  • Poor customer service
  • Employee attitude
  • Poor service

Usa Lockpicks and Party City Most Positive Reviews

Top rated reviews
No votes

My son and i purchased a costume from party city wich gave him a massive rash so had to go to his doctor ive contacted...

Usa Lockpicks and Party City Most Critical Reviews

Lowest rated reviews

I bought a lock pick set from usalockpicks.com a couple of months ago and one of the lock picks broke and the DVD...


I ordered from party city and we got a different order a order that was suppose to go to a woman in newjersey I call...

Usa Lockpicks and Party City Latest Reviews

Recent published reviews

Placed order 8 days ago. Tried to email them to see how much longer it would be before shipment and email bounced back!...

Read all 9 reviews

I ordered some balloons from Party City online and went into the store to have them filled with helium the balloons are...

Read all 689 reviews

Usa Lockpicks and Party City Products and Services

Most reviewed product and services
  • Usa Lockpicks Shipping Service (3 reviews)
  • Party City Customer Care (112 reviews)
  • Party City Manager (78 reviews)
  • Party City Shipping Service (58 reviews)