PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Usa Lockpicks and Party City as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Usa Lockpicks
Party City

Usa Lockpicks and Party City Overview

Total reviews 12 727
Company responses 0 0
Issues resolved 1 8

Usa Lockpicks and Party City Consumer Ratings

Rank
902 out of 3178 in E-commerce category
10 out of 126 in Party Supplies category
Customer service
1365 in category
9 in category
Exchange, Refund and Cancellation Policy
1303 in category
4 in category
Advertised vs Delivered
886 in category
5 in category
Website
565 in category
11 in category

Usa Lockpicks and Party City Rating Details

Customer service
1 (8 reviews)
1.3 (317 reviews)
Reviewer's quote

Does not return emails, has not shipped my package, never provided tracking number, the customer service phone number is a "magic jack" number that is not assigned to anyone. After several weeks I have to assume that I will never receive my item, as I can't get any confirmation that anything has...

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Thanks to the overall lack of information by all, laurel store and customer service who both had an awful attitude, I had to not proceed with my order. Professionalism was totally out the window and I honestly was so disappointed with all. I ended up not placing the order due to the service I...

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Exchange, Refund and Cancellation Policy
1 (7 reviews)
1.6 (248 reviews)
Reviewer's quote

...emailed today gave until end of week to get refund or product then i am calling Texas attorney general..

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I bought a mask on 10-31-2020 an i didnt attend the party so i wanted to exchange it but was told when i came to exchange it on 1031**** that the deadline was 1024**** had i been told all sales was final on the 30th i wouldnt gave came on the 31sr..

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Advertised vs Delivered
1 (6 reviews)
1.8 (202 reviews)
Reviewer's quote

i ordered jackknife lock picks from lock picks usa.com paid the 28.45 in USA funds I'm from Canada, doesn't take 9 weeks for them to arrive, was never sent a tracking # no return emails or voice message, like the devil took my monies, FBI should investigate them in Texas go elsewhere folks!

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The party city in Hoover Alabama was very unprofessional I called multiple times for an order I placed to be delivered for my son's memorial but I only received someone talking to me like I was stupid and I don't appreciate it they should have some kind of training because they don't know how to...

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Website
1.8 (5 reviews)
2.2 (254 reviews)
Reviewer's quote

I ordered a lock pick set and never received my order. The emails bounce back and the phone number is disconnected.

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...with Christine, who assured me there was absolutely nothing she could do to assist me, I could not place an order over the phone, she did not know when the website might be restored, she was unwilling to be helpful in ANY way possible. The only thing she could do was suggest I personally go to a store for my needs in the midst of a GLOBAL...

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Usa Lockpicks and Party City Pros and Cons

Pros
No votes
  • Products
  • Ease of location
  • Wide range of products and the prices
Cons
  • No delivery of item
  • Stole my money
  • Email does not work
  • Poor customer service
  • Employee attitude
  • Poor service

Usa Lockpicks and Party City Most Positive Reviews

Top rated reviews
No votes
5

My son and i purchased a costume from party city wich gave him a massive rash so had to go to his doctor ive contacted...

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No votes
5

Associate Robbie at Party City thought it was funny to act like he was deaf to me and my coworker when we were shopping...

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Usa Lockpicks and Party City Most Critical Reviews

Lowest rated reviews
1

I bought a lock pick set from usalockpicks.com a couple of months ago and one of the lock picks broke and the DVD...

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1

I ordered from party city and we got a different order a order that was suppose to go to a woman in newjersey I call...

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1

Does not return emails, has not shipped my package, never provided tracking number, the customer service phone number...

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1

When I received my order and realized I was missing the face mask from the costume set I ordered, I contacted customer...

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Usa Lockpicks and Party City Latest Reviews

Recent published reviews
1.4

i ordered jackknife lock picks from lock picks usa.com paid the 28.45 in USA funds I'm from Canada, doesn't take 9...

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No votes

So I have a March 20th check that I never received due to COVID 19 I never gotten it still and wanted to know how can I...

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1

Ordered product, payment was made and money taken from my account. After about a week and a half, tried to contact...

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No votes

On October 29, 2020. I took my 5 children to party city in college point Queens to buy some Halloween costume and...

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Usa Lockpicks and Party City Products and Services

Most reviewed product and services
  • Usa Lockpicks Shipping Service (4 reviews)
  • Party City Manager (78 reviews)
  • Party City Shipping Service (59 reviews)
  • Party City Cashier (32 reviews)