PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Shindigz and Party City as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Shindigz
Party City

Shindigz and Party City Overview

Total reviews
12
717
Company responses
0
0
Issues resolved
0
8

Shindigz and Party City Consumer Ratings

Rank
11 out of 126 in Party Supplies category
10 out of 126 in Party Supplies category
Discounts and Special Offers
7 in category
8 in category
Advertised vs Delivered
7 in category
4 in category
Customer service
8 in category
10 in category
Diversity of Products or Services
14 in category
9 in category

Shindigz and Party City Rating Details

Discounts and Special Offers
2.2 (5 reviews)
2.1 (224 reviews)
Reviewer's quote

I just bought masquerade Ilesscthsnn24 he I wanted the kit none of the 3 girls l talked to could help me I ask to talk to a super visor they don’t have one. All I want is to buy the kit n add the difference what is so hard with this they charge me. Shipingvwhen itbis on the ste that no shipping fee...

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... we could have a surprise sweet 16 at my house on sat (my sister has fallen on hard times due to covid 19) so I go to party city to get some things to make it special went to check out and asked for one balloon a big sweet 16 ballon they lady at the register told me no! That they arent taking any more ballon orders. I said its not a order and its one ballon I offered to blow it up my self or by the displa...

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Advertised vs Delivered
1.5 (4 reviews)
1.8 (198 reviews)
Reviewer's quote

...No glow no nothing, just a white plastic skeleton that you can’t see in the dark as advertised. I wasted $40. 00 on this thing...

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...They were never delivered, in fact it turns out they had no record of the order although they charged my credit card right away. No apology from the customer rep, just "oh there's a glitch in the system". And that it would take up to 5 business days to reverse the charge...

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Customer service
1.5 (4 reviews)
1.3 (311 reviews)
Reviewer's quote

I need to talk to the customer services..

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...I believe this is the worst shopping/customer service experience I have ever encountered..

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Diversity of Products or Services
1.5 (4 reviews)
2.5 (237 reviews)
Reviewer's quote

Was led to believe I was buying an actual food cart " with umbrella" & now in returning it,. & I expect my money back""

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My family went in the store in Beaumont Texas to get some graduation products for my preschooler. They were not helpful at all. When they ask to find a product in your store location they pointed with their finger as if they worked for party city...

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Shindigz and Party City Pros and Cons

Pros
No votes
  • Products
  • Ease of location
  • Selection of costumes
Cons
  • Product quality
  • Poor product quality
  • Poor customer service
  • Employee attitude
  • Poor service

Shindigz and Party City Most Positive Reviews

Top rated reviews
No votes
5

My son and i purchased a costume from party city wich gave him a massive rash so had to go to his doctor ive contacted...

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No votes
5

Associate Robbie at Party City thought it was funny to act like he was deaf to me and my coworker when we were shopping...

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Shindigz and Party City Most Critical Reviews

Lowest rated reviews
1

Was led to believe I was buying an actual food cart " with umbrella" & now in returning it,. & I expect my money back""

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1

I ordered from party city and we got a different order a order that was suppose to go to a woman in newjersey I call...

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1

I just bought masquerade Ilesscthsnn24 he I wanted the kit none of the 3 girls l talked to could help me I ask to talk...

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1

When I received my order and realized I was missing the face mask from the costume set I ordered, I contacted customer...

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Shindigz and Party City Latest Reviews

Recent published reviews
1.8

I ordered a glowing skeleton for Halloween from shindigz. When it arrived still in the plastic bag I noticed a dried bro...

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1

I ordered balloons online for delivery the next day (which they expressly said they do). They were never delivered, in...

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No votes

So far nothing no service available

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No votes

I was at store in Maspeth New York a week to order balloons before I had Party of my daughter. Turning 3 so balloons...

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Shindigz and Party City Products and Services

Most reviewed product and services
No votes
  • Party City Customer Care (113 reviews)
  • Party City Manager (78 reviews)
  • Party City Shipping Service (59 reviews)