PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Richards Guitars and Party City as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Richards Guitars
Party City

Richards Guitars and Party City Overview

Total reviews 34 720
Company responses 0 0
Issues resolved 1 8

Richards Guitars and Party City Consumer Ratings

Rank
4 out of 204 in Music stores category
10 out of 126 in Party Supplies category
Price Affordability
3 in category
No votes
Customer service
2 in category
No votes
Product or Service Quality
5 in category
No votes
Website
6 in category
No votes

Richards Guitars and Party City Rating Details

Price Affordability
4.4 (10 reviews)
No votes
Reviewer's quote

Listened to my requirements and did his damnedest to meet them, offering a range of likely instruments at a range of price points. The whole process was relaxed and wholly enjoyable - so much better than looking for the cheapest online and being disappointed with the set up when it arrives. I was...

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While waiting in line to pay the employee at the register needed a price check, to where the gentleman making a balloon bouquet walked over and helped his fellow worker. While he was assisting her, over the very loud walkie talkies the manager asked the male employee if he finished an order to be...

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Customer service
4.1 (9 reviews)
No votes
Reviewer's quote

Comparing it to my Takamine ENV-460, it’s smoother, deeper and even more defined so to say I am delighted is an understatement! Service from Richard was beyond reproach. Always available to give me advice and help me chose the right purchase, when I went into the shop to select the guitar he got...

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...I believe this is the worst shopping/customer service experience I have ever encountered..

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Product or Service Quality
3.7 (9 reviews)
No votes
Reviewer's quote

...Now I’m not talking a high quality guitar but an off the shelf one that I could have picked up from a shop forty minutes from where I live. Thought a set up would be nice so ordered from him. I could have cut the tree down and made the *** thing myself in the time I have waited...

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When I called I spoke with a manager, and he told me that they didn't have the product in store even though it was showing online. I asked him to cancel the order, and he told me that the money would go back on my card. After waiting days I called back to get an update on what was going on and the...

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Website
3.9 (8 reviews)
No votes
Reviewer's quote

... 'messing' with the set up had caused the initial problem with the nut/string alignment (even when this problem was actually visible on pre-sale photos on his website, as I subsequently discovered. These will be useful in court as well). He also said he needed to be compensated for having to re-set the instrument...

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...I had looked on their website for stickers. The store closest to me were out of tock, but another store a bit further away had 6 in stock. SO I drove over to that one in a rainstorm...

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Richards Guitars and Party City Pros and Cons

Pros
  • Quality
  • Range of guitars
  • Passion of the man
  • Products
  • Ease of location
  • Selection of costumes
Cons
  • That he ripped me off
  • Service for refund
  • Rude man
  • Poor customer service
  • Employee attitude
  • Poor service

Richards Guitars and Party City Most Positive Reviews

Top rated reviews
5

I visited Richards Guitars the other day. Quite innocently I asked him if I could use his toilet.. He seemed really aw...

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5

My son and i purchased a costume from party city wich gave him a massive rash so had to go to his doctor ive contacted...

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5

Richard from Richards Guitars here.

Every day I live with this website which rates #2 second only to my name on Google....

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5

Associate Robbie at Party City thought it was funny to act like he was deaf to me and my coworker when we were shopping...

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Richards Guitars and Party City Most Critical Reviews

Lowest rated reviews
1

This retailer is a swindler who took the best part of a thousand pounds for a guitar which was sent to me with a faulty...

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1

I ordered from party city and we got a different order a order that was suppose to go to a woman in newjersey I call...

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1.3

Ordered a guitar from him over six weeks ago. Now I’m not talking a high quality guitar but an off the shelf one that I...

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1

When I received my order and realized I was missing the face mask from the costume set I ordered, I contacted customer...

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Richards Guitars and Party City Latest Reviews

Recent published reviews
5

J'ai acheté une Lakewood M-32 CP chez Richard Guitar. Richard a été très à l'écoute ainsi que de très bon conseil quant...

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1.8

I paid for and ordered online an Adult Poppy Troll costume and never received it. I called on Friday Oct 23rd I was told...

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No votes

After waiting over two weeks for my guitar to arrive due to a questionable so called set and inspection process. It...

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No votes

I placed this order online by mistake at 12:36am on October 17,2020
Order # 26189****
24X72 H/BNR PHT SPRKL CELBRTN (86716...

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Richards Guitars and Party City Products and Services

Most reviewed product and services
  • Richards Guitars Shipping Service (4 reviews)
  • Richards Guitars Owner (2 reviews)
  • Party City Manager (78 reviews)
  • Party City Shipping Service (58 reviews)
  • Party City Cashier (32 reviews)