Partsgeek vs Sears Parts Direct

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Partsgeek

Equipment
  • 5 ISSUES RESOLVED
  • 651 TOTAL REVIEWS
  • $84K CLAIMED LOSSES
  • $265 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Found part 25
  • Good prices 16
  • Nice site 15
  • Part 12
  • Good parts selection 11

Customers don't like

  • Horrible customer service60
  • Lack of attention to detail16
  • Inconsistent delivery14
  • Paying return shipping10
  • Product information10

Products by Partsgeek

No items

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  • 1 ISSUES RESOLVED
  • 113 TOTAL REVIEWS
  • $9.4K CLAIMED LOSSES
  • $209 AVERAGE LOSS
1.4
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Reliability
  • Polite cs reps based in usa 2
  • Impossible to get help 1
  • It looks nice 1
  • Not much 1
  • Nothing i liked 1

Customers don't like

  • Lousy service5
  • Poor customer service5
  • Poor service4
  • No proper management3
  • Parts not delivered3

Products by Sears Parts Direct

No items

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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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