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Partsgeek

Equipment
  • 5 ISSUES RESOLVED
  • 676 TOTAL REVIEWS
  • $85.2K CLAIMED LOSSES
  • $263 AVERAGE LOSS
1.9
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Found part 25
  • Good prices 16
  • Nice site 15
  • Good parts selection 12
  • Part 12

Customers don't like

  • Horrible customer service60
  • Lack of attention to detail16
  • Inconsistent delivery14
  • Product information10
  • Shipping charges10
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Rockauto

Equipment
  • 1 ISSUES RESOLVED
  • 212 TOTAL REVIEWS
  • $21.4K CLAIMED LOSSES
  • $223 AVERAGE LOSS
1.7
Customer service
Website
Exchange, Refund and Cancellation Policy
Staff
Diversity of Products or Services
  • Price 9
  • Will never buy from them again 9
  • Prices 4
  • Information on website 2
  • Qaulity 2

Customers don't like

  • Refund policy for defective item11
  • No effort put forth in resolving issue to customers satisfaction10
  • Refund policy for wrong part10
  • Shipping8
  • Return policy for defective parts7
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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