PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Paradise Galleries and The Childrens Place as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Paradise Galleries
The Childrens Place

Paradise Galleries and The Childrens Place Overview

Total reviews
28
1025
Company responses
0
0
Issues resolved
1
5

The Childrens Place was first mentioned on PissedConsumer on Oct 2, 2009 and since then this brand received 1025 reviews. It is 997 reviews more than Paradise Galleries received since Apr 10, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Paradise Galleries customer support team than with The Childrens Place customer service.

Paradise Galleries and The Childrens Place Consumer Ratings

Rank
11 out of 312 in Kids' Stores category
28 out of 312 in Kids' Stores category
Customer service
13 in category
33 in category
Website
13 in category
28 in category
Price Affordability
11 in category
20 in category

According to consumer ratings and reviews, Paradise Galleries ranks 17 points higher in the Kids' Stores category than The Childrens Place. People gave Paradise Galleries 2.5 stars for Customer service criterion in Kids' Stores category and it is 77 points higher than the worst rated brand in this category. At the same time, The Childrens Place was rated 1.3 stars for Customer service criterion in this category and it is 57 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Paradise Galleries has a higher rating than The Childrens Place. Regarding Price Affordability criterion, consumers gave Paradise Galleries 3.2 stars and it is 88% greater than other in category. The Childrens Place however was rated 2.9 stars and it is 78% greater than other in category.

Paradise Galleries and The Childrens Place Rating Details

Customer service
2.5 (12 reviews)
1.3 (347 reviews)
Reviewer's quote

...Really poor quality and customer service ..

PissedConsumer1056256

Spoke to someone from customer service and they were on able to help in anyway about the cash that expired in only two days they were not accommodating they were not willing to do anything I am a loyal consumer credit card holder Ive spent thousands of dollars in your stores and they would not...

PissedConsumer1758517
Website
3.5 (11 reviews)
2.3 (298 reviews)
Reviewer's quote

...She finally arrived last week and she does not look like the doll pictured on your website, she does not even look Asian. I am VERY dissatisfied. This is a Christmas present and my daughter wants this doll so much...

Tara H

The website clearly says egift cards arrive within minutes here we are 3 hours later and still nothing all customer service can offer is wait 24 hours to see if they arrive. This place is a joke..

Quentin
Price Affordability
3.2 (10 reviews)
2.9 (286 reviews)
Reviewer's quote

I purchased a doll from this company for my daughter in 2017. The doll has been well cared for but we noticed when moving the head, the entire interior of the doll cavity is full of black mold. It has not been submerged in water or kept in a climate that would cause mold. I contacted the company,...

Cindy H

...I asked if they would honor the discounted price and I would reorder, nope. No help there. She literally stopped speaking and went silent twice on the call...

Samira G

Paradise Galleries and The Childrens Place Pros and Cons

Pros
  • Wide selection of affordable dolls
  • Product
  • Fair customer service
  • Prices and clothes
  • Good price
  • Price
Cons
  • Poor customer service
  • Not giving the consumer their voice
  • Misleading
  • Lack of customer service
  • Poor customer service
  • Poor custumer service

Paradise Galleries and The Childrens Place Most Positive Reviews

Top rated reviews
4.9

I ordered 2 dolls about 2 weeks ago. At first i was worried i wasn't going to receive them after not getting my initial...

5

WOW - I am NEVER shopping at The Children's Place again! Unlike Old Navy or Bonnie Togs/Carter's, The Children's Place...

Paradise Galleries and The Childrens Place Most Critical Reviews

Lowest rated reviews
1

The hand ripped on doll and I called and emailed with no response. Really poor quality and customer service

1

Received an outfit from my baby shower with no receipt. I don't like the outfit and it was too small for my daughter. ...

Paradise Galleries and The Childrens Place Latest Reviews

Recent published reviews
1

I purchased a doll from this company for my daughter in 2017. The doll has been well cared for but we noticed when...

Read all 28 reviews
1

Yes I was pissed and you guys did nothing about it

Read all 1025 reviews

Paradise Galleries and The Childrens Place Products and Services

Most reviewed product and services
  • Paradise Galleries Shipping Service (4 reviews)
  • The Childrens Place Shipping Service (249 reviews)
  • The Childrens Place Customer Care (224 reviews)
  • The Childrens Place Manager (55 reviews)