PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Paradise Galleries and The Childrens Place as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Paradise Galleries
The Childrens Place

Paradise Galleries and The Childrens Place Overview

Total reviews 30 1314
Company responses 0 0
Issues resolved 1 9

Paradise Galleries and The Childrens Place Consumer Ratings

Rank
16 out of 281 in Kids' Stores category
32 out of 281 in Kids' Stores category
Customer service
15 in category
40 in category
Delivery Service
28 in category
29 in category
Website
16 in category
29 in category
Discounts and Special Offers
10 in category
14 in category

Paradise Galleries and The Childrens Place Rating Details

Customer service
2.4 (13 reviews)
1.4 (436 reviews)
Reviewer's quote

...Really poor quality and customer service ..

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...No customer service number works please call 787-397-**** to help me resolve my concern. I sent an email with the complain of package lost to local post office as well. If resending please send it to the below new shipping address: 300 Carr 101 #2064 Boqueron, PR 00622-****..

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Delivery Service
1.9 (12 reviews)
1.9 (355 reviews)
Reviewer's quote

...They arrived 2 days before the expected delivery date so that was nice. They are both very nice quality and very cute. I would order from them again...

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...I called customer service and they told me to call the carrier because it was their problem..

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Website
3.5 (12 reviews)
2.3 (380 reviews)
Reviewer's quote

...She finally arrived last week and she does not look like the doll pictured on your website, she does not even look Asian. I am VERY dissatisfied. This is a Christmas present and my daughter wants this doll so much...

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My order was wrong, and could be resolved with a simple email, but all of their email links are either dead links or link to a random spot on their website. Only option is sitting on hold for an east coast call center..

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Discounts and Special Offers
3.2 (11 reviews)
2.8 (352 reviews)
Reviewer's quote

Reps were no help at all, I wondered if that were even listening to me. One started talking to someone else and forgot I was on the line

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...After almost 90 minutes of the store manager calling all of their hotlines, and they continued to give all 3 of us the run around, they finally promised to send us a special link and streamline it and resolve things much more quickly than via the print, fill out forms, and such and mail in)...

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Paradise Galleries and The Childrens Place Pros and Cons

Pros
  • Wide selection of affordable dolls
  • Product
  • Fair customer service
  • Price
  • Nice price
  • That the styles are fun for my kids
Cons
  • Poor customer service
  • Not giving the consumer their voice
  • Misleading
  • Poor customer service
  • Poor custumer service
  • Lack of customer service

Paradise Galleries and The Childrens Place Most Positive Reviews

Top rated reviews
4.9

I ordered 2 dolls about 2 weeks ago. At first i was worried i wasn't going to receive them after not getting my initial...

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5

WOW - I am NEVER shopping at The Children's Place again! Unlike Old Navy or Bonnie Togs/Carter's, The Children's Place...

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4.6

My doll is starting to crack and shes not fragile please fix

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5

I had a wonderful experience in the Children's Place in Fayetteville NC! They Just moved into a new store and it's...

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Paradise Galleries and The Childrens Place Most Critical Reviews

Lowest rated reviews
1

The hand ripped on doll and I called and emailed with no response. Really poor quality and customer service

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1

Received an outfit from my baby shower with no receipt. I don't like the outfit and it was too small for my daughter. ...

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1

I ordered pretty in pink , it’s got s grey skin color and doesn’t look anything like the picture, I want a refund

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1

I had no receipt they do not exchange for other item I was going to buy more but not I will go to other store with bette...

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Paradise Galleries and The Childrens Place Latest Reviews

Recent published reviews
2

my shipment has not arrived. Fedex says they never received it and Paradise Galleries says the warehouse shipped them....

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2.1

My husband opened a children's place acct because we were buying clothes for grandkids we are raising. I already had a...

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1.4

Reps were no help at all, I wondered if that were even listening to me. One started talking to someone else and forgot...

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No votes

Today 11/21/2020, I wanted to purchase a robe for my daughter and I just knew that I had racked up some points from an...

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Paradise Galleries and The Childrens Place Products and Services

Most reviewed product and services
  • Paradise Galleries Shipping Service (4 reviews)
  • The Childrens Place Shipping Service (309 reviews)
  • The Childrens Place Manager (62 reviews)
  • The Childrens Place Coupon (32 reviews)