PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Paradise Galleries and The Ashton Drake Galleries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

The Ashton Drake Galleries
Has Verified Representatives
1.9
Paradise Galleries
The Ashton Drake Galleries

Paradise Galleries and The Ashton Drake Galleries Overview

Total reviews 32 440
Company responses 0 10
Issues resolved 1 3

Paradise Galleries and The Ashton Drake Galleries Consumer Ratings

Rank
17 out of 274 in Kids' Stores category
490 out of 3115 in E-commerce category
Customer service
15 in category
No votes
Delivery Service
30 in category
No votes
Website
16 in category
No votes
Price Affordability
13 in category
No votes

Paradise Galleries and The Ashton Drake Galleries Rating Details

Customer service
2.4 (13 reviews)
No votes
Reviewer's quote

...Really poor quality and customer service ..

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How disappointed is she? After contacting customer service your company does not care how disappointed she is! I was offered a refund or a reorder with a shipping date of 5-10 days. Not exceptional! When I asked for faster shipping I was told I could get a refund and reorder and you would wave $20...

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Delivery Service
1.9 (12 reviews)
No votes
Reviewer's quote

...They arrived 2 days before the expected delivery date so that was nice. They are both very nice quality and very cute. I would order from them again...

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...when I did not receive the monkeys I looked on the website on 12/20 and it said they were returned on 12/18 and the money was refunded so I called customer service on the 20th but as far as they could tell there was no notation as to why and we should still be receiving the dolls between 12/22 and 12/23 and he had said it was their mistake so I wouldnt be charged again for the dolls which in saying this basically telling us that we would still be getting the dolls dont worry when I could of...

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Website
3.5 (12 reviews)
No votes
Reviewer's quote

...She finally arrived last week and she does not look like the doll pictured on your website, she does not even look Asian. I am VERY dissatisfied. This is a Christmas present and my daughter wants this doll so much...

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...How they can picture these dolls on their website like they do then send this terrible garbage is beyond my understanding..

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Price Affordability
3.2 (10 reviews)
No votes
Reviewer's quote

I purchased a doll from this company for my daughter in 2017. The doll has been well cared for but we noticed when moving the head, the entire interior of the doll cavity is full of black mold. It has not been submerged in water or kept in a climate that would cause mold. I contacted the company,...

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...Not happy with the price I paid and my items looking black and blue..

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Paradise Galleries and The Ashton Drake Galleries Pros and Cons

Pros
  • Wide selection of affordable dolls
  • Product
  • Fair customer service
  • Shipped in a timely manner
  • Ordering and purchasing and delivery is fine
  • Quality
Cons
  • Misleading
  • Communication
  • Poor customer service
  • Customer service
  • False advertisement
  • Whole service was horrible

Paradise Galleries and The Ashton Drake Galleries Most Positive Reviews

Top rated reviews
4.9

I ordered 2 dolls about 2 weeks ago. At first i was worried i wasn't going to receive them after not getting my initial...

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5

Did not reduce my last order Kathy
It said it was Deliverd but not to me I payed in full with PayPal Now I have no dol...

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4.6

My doll is starting to crack and shes not fragile please fix

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5

Oh my goodness. I had a wonderful experiance with this company. I had to call a couple of times to work out ordering det...

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Paradise Galleries and The Ashton Drake Galleries Most Critical Reviews

Lowest rated reviews
1

The hand ripped on doll and I called and emailed with no response. Really poor quality and customer service

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1

Ordering from Ashton Drake.... A complete nightmare !!!! My son recently introduced me to realistic babies so I decided...

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1

I ordered pretty in pink , it’s got s grey skin color and doesn’t look anything like the picture, I want a refund

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1

I ordered one doll from this company in 12/2014 and I made 5 monthly installment payments in which I just payed it off...

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Paradise Galleries and The Ashton Drake Galleries Latest Reviews

Recent published reviews
No votes

I am disabled and couldn't afford much for my 8 year old daughter and the only thing she wanted was a reborn doll. I...

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2.8

I placed an order for 2 Chloe dolls. After about a week of not receiving any email about the order I called. I was told...

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No votes

I had 2950 rewards and was going to make a purchase a few weeks ago but never finalized my order,i went today to make a...

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1.2

Order?what order? I've not gotten my package yet it's nor minced from Illinois since threw 18th of Dec.. Been told it...

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Paradise Galleries and The Ashton Drake Galleries Products and Services

Most reviewed product and services
  • Paradise Galleries Shipping Service (5 reviews)
  • The Ashton Drake Galleries Doll (129 reviews)
  • The Ashton Drake Galleries Shipping Service (104 reviews)
  • The Ashton Drake Galleries Monkey Coco Doll (5 reviews)