PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Paradise Galleries and The Ashton Drake Galleries as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Paradise Galleries
The Ashton Drake Galleries

Paradise Galleries and The Ashton Drake Galleries Overview

Total reviews
28
369
Company responses
0
10
Issues resolved
1
3

The Ashton Drake Galleries was first mentioned on PissedConsumer on Sep 11, 2008 and since then this brand received 369 reviews. It is 341 reviews more than Paradise Galleries received since Apr 10, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Paradise Galleries customer support team than with The Ashton Drake Galleries customer service.

Paradise Galleries and The Ashton Drake Galleries Consumer Ratings

Rank
12 out of 313 in Kids' Stores category
443 out of 4212 in E-commerce category
Customer service
15 in category
259 in category
Website
14 in category
356 in category
Price Affordability
14 in category
540 in category

Paradise Galleries and The Ashton Drake Galleries Rating Details

Customer service
2.5 (12 reviews)
1.5 (191 reviews)
Reviewer's quote

...Really poor quality and customer service ..

PissedConsumer1056256

...I called and spoke with your representative by the nsme of Tamika she advised me that this would not happen again and it did this is very bad customer service i need my money refunded i do not have your property you received it back and i have all emails to prove it. Unsatisfied customer..

Yatzil
Website
3.5 (11 reviews)
2.3 (168 reviews)
Reviewer's quote

...She finally arrived last week and she does not look like the doll pictured on your website, she does not even look Asian. I am VERY dissatisfied. This is a Christmas present and my daughter wants this doll so much...

Tara H

...Don't order from them, the dolls don't look anything like the website and are expensive for what you get and horrible customer service. I want my money back !!!!!!..

PissedConsumer1748222
Price Affordability
3.2 (10 reviews)
1.9 (173 reviews)
Reviewer's quote

I purchased a doll from this company for my daughter in 2017. The doll has been well cared for but we noticed when moving the head, the entire interior of the doll cavity is full of black mold. It has not been submerged in water or kept in a climate that would cause mold. I contacted the company,...

Cindy H

...When I call it really seems they have no clue about shipping like they’re guessing, horrible customer service And for the price of the doll I will go back to paradise galleries. Goodbye..

LF

Paradise Galleries and The Ashton Drake Galleries Pros and Cons

Pros
  • Wide selection of affordable dolls
  • Product
  • Fair customer service
  • Shipped in a timely manner
  • General appearance
  • Quality
Cons
  • Poor customer service
  • Not giving the consumer their voice
  • Misleading
  • Customer service
  • False advertisement
  • Unable to stop charges

Paradise Galleries and The Ashton Drake Galleries Most Positive Reviews

Top rated reviews
4.9

I ordered 2 dolls about 2 weeks ago. At first i was worried i wasn't going to receive them after not getting my initial...

5

Did not reduce my last order Kathy
It said it was Deliverd but not to me I payed in full with PayPal Now I have no d...

Paradise Galleries and The Ashton Drake Galleries Most Critical Reviews

Lowest rated reviews
1

The hand ripped on doll and I called and emailed with no response. Really poor quality and customer service

1

Ordering from Ashton Drake.... A complete nightmare !!!! My son recently introduced me to realistic babies so I decided...

Paradise Galleries and The Ashton Drake Galleries Latest Reviews

Recent published reviews
1

I purchased a doll from this company for my daughter in 2017. The doll has been well cared for but we noticed when...

Read all 28 reviews
5

Its OK its after hours and the company is not open. Ill call back tomorrow but I wanted to go back on your phone system...

Read all 369 reviews

Paradise Galleries and The Ashton Drake Galleries Products and Services

Most reviewed product and services
  • Paradise Galleries Shipping Service (4 reviews)
  • The Ashton Drake Galleries Doll (112 reviews)
  • The Ashton Drake Galleries Shipping Service (94 reviews)
  • The Ashton Drake Galleries Customer Care (16 reviews)