PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions.
Our website collected and compiled various consumer reviews about Paradise Galleries and Screaming Owl as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.
Screaming Owl was first mentioned on PissedConsumer on Jul 16, 2014 and since then this brand received 690 reviews. It is 662 reviews more than Paradise Galleries received since Apr 10, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Paradise Galleries customer support team than with Screaming Owl customer service.
Paradise Galleries and Screaming Owl Consumer Ratings
Rank
10
out of 368 in Kids' Stores category
36
out of 368 in Kids' Stores category
Customer service
13
in category
24
in category
Website
13
in category
30
in category
Price Affordability
11
in category
21
in category
According to consumer ratings and reviews, Paradise Galleries ranks 26 points higher in the Kids' Stores category than Screaming Owl.
People gave Paradise Galleries 2.5 stars for Customer service criterion in Kids' Stores category and it is 77 points higher than the worst rated brand in this category.
At the same time, Screaming Owl was rated 1.5 stars for Customer service criterion in this category and it is 66 points higher than the worst rated brand in this category.
If we look at Website criterion, than we see that Paradise Galleries has a higher rating than Screaming Owl.
Regarding Price Affordability criterion, consumers gave Paradise Galleries 3.2 stars and it is 88% greater than other in category.
Screaming Owl however was rated 2.9 stars and it is 77% greater than other in category.
Paradise Galleries and Screaming Owl Rating Details
Customer service
2.5 (12 reviews)
1.5 (322 reviews)
Reviewer's quote
I am a repeat customer and I ordered Baby mei over 4 weeks ago. She finally arrived last week and she does not look like the doll pictured on your website, she does not even look Asian. I am VERY dissatisfied...
Tara H
...Customer service matches the trend. BEWARE AND DO NOT BUY! Email received: Kendall G. (Screaming Owl) Feb 20, 11:38 EST Thanks for the order...
catina r
Website
3.5 (11 reviews)
2.2 (322 reviews)
Reviewer's quote
Paradise galleries removed my review which wasn't really a bad one. I gave 4/5 stars and said it was a cute so but my only complaint was she was missing a magnet in her mouth for her magnetic pacifier. Paradise galleries was willing to work with me on the matter but I find it rather shady that they...
Timithy
...They are slow, but to be fair, their website states very specifically that they wait until all orders are in for a product, then they have them made, then ship. My average wait time has been 2 months. It is easy to be impatient, but they stated up front their policy...
PissedConsumer1096732
Price Affordability
3.2 (10 reviews)
2.9 (268 reviews)
Reviewer's quote
I purchased a doll from this company for my daughter in 2017. The doll has been well cared for but we noticed when moving the head, the entire interior of the doll cavity is full of black mold. It has not been submerged in water or kept in a climate that would cause mold. I contacted the company,...
Cindy H
...her being so tall but it fit perfectly! The shirt is made out of better material than most stuff I find in department stores(which is also usually twice the price). I definitely recommend giving them a shot as long as you have the patience to wait for...
Edye
Paradise Galleries and Screaming Owl Pros and Cons
Pros
Wide selection of affordable dolls
Product
Fair customer service
Low price
Cute outfits
Cute clothes
Cons
Poor customer service
Not giving the consumer their voice
Misleading
Customer service
Shipping time
Whole experience
Paradise Galleries and Screaming Owl Most Positive Reviews
Top rated reviews
4.9
I ordered 2 dolls about 2 weeks ago. At first i was worried i wasn't going to receive them after not getting my initial...
How would you compare Paradise Galleries vs Screaming Owl?