PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Paradise Galleries and Screaming Owl as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Paradise Galleries
Screaming Owl

Paradise Galleries and Screaming Owl Overview

Total reviews
30
690
Company responses
0
0
Issues resolved
1
4

Paradise Galleries and Screaming Owl Consumer Ratings

Rank
18 out of 268 in Kids' Stores category
44 out of 268 in Kids' Stores category
Customer service
15 in category
33 in category
Website
15 in category
32 in category
Delivery Service
29 in category
47 in category
Discounts and Special Offers
12 in category
18 in category

Paradise Galleries and Screaming Owl Rating Details

Customer service
2.4 (13 reviews)
1.5 (322 reviews)
Reviewer's quote

...Really poor quality and customer service ..

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...Customer service matches the trend. BEWARE AND DO NOT BUY! Email received: Kendall G. (Screaming Owl) Feb 20, 11:38 EST Thanks for the order...

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Website
3.5 (12 reviews)
2.2 (322 reviews)
Reviewer's quote

...She finally arrived last week and she does not look like the doll pictured on your website, she does not even look Asian. I am VERY dissatisfied. This is a Christmas present and my daughter wants this doll so much...

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...They are slow, but to be fair, their website states very specifically that they wait until all orders are in for a product, then they have them made, then ship. My average wait time has been 2 months. It is easy to be impatient, but they stated up front their policy...

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Delivery Service
1.9 (12 reviews)
1.5 (243 reviews)
Reviewer's quote

...They arrived 2 days before the expected delivery date so that was nice. They are both very nice quality and very cute. I would order from them again...

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When I contacted their customer service about this they sent a long statement about how their process is unique and that's how they are able to offer such low prices. (BTW their prices are far from low). When I ordered-and paid for-the items, I got an email stating that they would ship 3-5 weeks...

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Discounts and Special Offers
3.2 (11 reviews)
2.6 (278 reviews)
Reviewer's quote

Reps were no help at all, I wondered if that were even listening to me. One started talking to someone else and forgot I was on the line

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Most of their offers run for a couple weeks and the outfit of the month, you guesssed it, runs for A MONTH. So if you order something you have to take into consideration the week or two it takes for the offer to run, the 4-6 weeks it takes to get to their company, plus another 1-2 weeks to ship to...

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Paradise Galleries and Screaming Owl Pros and Cons

Pros
  • Wide selection of affordable dolls
  • Product
  • Fair customer service
  • Low price
  • Cute outfits
  • Cute clothes
Cons
  • Poor customer service
  • Not giving the consumer their voice
  • Misleading
  • Customer service
  • Shipping time
  • Whole experience

Paradise Galleries and Screaming Owl Most Positive Reviews

Top rated reviews
4.9

I ordered 2 dolls about 2 weeks ago. At first i was worried i wasn't going to receive them after not getting my initial...

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5

If you're here, it's likely because you've searched "Screaming Owl" on the Internet. As with any business, people will...

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4.6

My doll is starting to crack and shes not fragile please fix

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5

I have ordered a few things from them and they have taken quite a while but I was aware before i ordered. I have...

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Paradise Galleries and Screaming Owl Most Critical Reviews

Lowest rated reviews
1

The hand ripped on doll and I called and emailed with no response. Really poor quality and customer service

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1

I ordered the Turkey chevron dress from this site in September for a photo shoot for my daughter and here it is October...

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1

I ordered pretty in pink , it’s got s grey skin color and doesn’t look anything like the picture, I want a refund

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1

I ordered the pumpkin *** dress August 28th and as of Friday October 17th I still had not received it. Their website...

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Paradise Galleries and Screaming Owl Latest Reviews

Recent published reviews
2

my shipment has not arrived. Fedex says they never received it and Paradise Galleries says the warehouse shipped them....

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1

This company put the wrong address in my order. Have made several attempts to get ahold of the. By phone and email with...

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1.4

Reps were no help at all, I wondered if that were even listening to me. One started talking to someone else and forgot...

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No votes

Have waited SEVERAL months for one little outfit. Did not receive. Contacted them and they stated, the one little...

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Paradise Galleries and Screaming Owl Products and Services

Most reviewed product and services
  • Paradise Galleries Shipping Service (4 reviews)
  • Screaming Owl Dress (117 reviews)
  • Screaming Owl Shipping Service (108 reviews)
  • Screaming Owl Outfit (68 reviews)