PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Paradise Galleries and Screaming Owl as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Paradise Galleries
Screaming Owl

Paradise Galleries and Screaming Owl Overview

Total reviews
28
690
Company responses
0
0
Issues resolved
1
4

Screaming Owl was first mentioned on PissedConsumer on Jul 16, 2014 and since then this brand received 690 reviews. It is 662 reviews more than Paradise Galleries received since Apr 10, 2009. According to received "Issue Resolved" consumers' votes, a consumer is more likely to resolve issues with Paradise Galleries customer support team than with Screaming Owl customer service.

Paradise Galleries and Screaming Owl Consumer Ratings

Rank
10 out of 368 in Kids' Stores category
36 out of 368 in Kids' Stores category
Customer service
13 in category
24 in category
Website
13 in category
30 in category
Price Affordability
11 in category
21 in category

According to consumer ratings and reviews, Paradise Galleries ranks 26 points higher in the Kids' Stores category than Screaming Owl. People gave Paradise Galleries 2.5 stars for Customer service criterion in Kids' Stores category and it is 77 points higher than the worst rated brand in this category. At the same time, Screaming Owl was rated 1.5 stars for Customer service criterion in this category and it is 66 points higher than the worst rated brand in this category. If we look at Website criterion, than we see that Paradise Galleries has a higher rating than Screaming Owl. Regarding Price Affordability criterion, consumers gave Paradise Galleries 3.2 stars and it is 88% greater than other in category. Screaming Owl however was rated 2.9 stars and it is 77% greater than other in category.

Paradise Galleries and Screaming Owl Rating Details

Customer service
2.5 (12 reviews)
1.5 (322 reviews)
Reviewer's quote

I am a repeat customer and I ordered Baby mei over 4 weeks ago. She finally arrived last week and she does not look like the doll pictured on your website, she does not even look Asian. I am VERY dissatisfied...

Tara H

...Customer service matches the trend. BEWARE AND DO NOT BUY! Email received: Kendall G. (Screaming Owl) Feb 20, 11:38 EST Thanks for the order...

catina r
Website
3.5 (11 reviews)
2.2 (322 reviews)
Reviewer's quote

Paradise galleries removed my review which wasn't really a bad one. I gave 4/5 stars and said it was a cute so but my only complaint was she was missing a magnet in her mouth for her magnetic pacifier. Paradise galleries was willing to work with me on the matter but I find it rather shady that they...

Timithy

...They are slow, but to be fair, their website states very specifically that they wait until all orders are in for a product, then they have them made, then ship. My average wait time has been 2 months. It is easy to be impatient, but they stated up front their policy...

PissedConsumer1096732
Price Affordability
3.2 (10 reviews)
2.9 (268 reviews)
Reviewer's quote

I purchased a doll from this company for my daughter in 2017. The doll has been well cared for but we noticed when moving the head, the entire interior of the doll cavity is full of black mold. It has not been submerged in water or kept in a climate that would cause mold. I contacted the company,...

Cindy H

...her being so tall but it fit perfectly! The shirt is made out of better material than most stuff I find in department stores(which is also usually twice the price). I definitely recommend giving them a shot as long as you have the patience to wait for...

Edye

Paradise Galleries and Screaming Owl Pros and Cons

Pros
  • Wide selection of affordable dolls
  • Product
  • Fair customer service
  • Low price
  • Cute outfits
  • Cute clothes
Cons
  • Poor customer service
  • Not giving the consumer their voice
  • Misleading
  • Customer service
  • Shipping time
  • Whole experience

Paradise Galleries and Screaming Owl Most Positive Reviews

Top rated reviews
4.9

I ordered 2 dolls about 2 weeks ago. At first i was worried i wasn't going to receive them after not getting my initial...

5

If you're here, it's likely because you've searched "Screaming Owl" on the Internet. As with any business, people will...

Paradise Galleries and Screaming Owl Most Critical Reviews

Lowest rated reviews
1

The hand ripped on doll and I called and emailed with no response. Really poor quality and customer service

1

I ordered the Turkey chevron dress from this site in September for a photo shoot for my daughter and here it is October...

Paradise Galleries and Screaming Owl Latest Reviews

Recent published reviews
1

I purchased a doll from this company for my daughter in 2017. The doll has been well cared for but we noticed when...

Read all 28 reviews
1

This company put the wrong address in my order. Have made several attempts to get ahold of the. By phone and email with...

Read all 690 reviews

Paradise Galleries and Screaming Owl Products and Services

Most reviewed product and services
  • Paradise Galleries Shipping Service (4 reviews)
  • Screaming Owl Dress (117 reviews)
  • Screaming Owl Shipping Service (108 reviews)
  • Screaming Owl Outfit (68 reviews)