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  • 2 ISSUES RESOLVED
  • 751 TOTAL REVIEWS
  • $18K CLAIMED LOSSES
  • $84 AVERAGE LOSS
2.1
Customer service
Website
Discounts and Special Offers
Staff
Location
  • Food 4
  • Customer service horrobile 2
  • Idea it was close to my home 2
  • Quick delivery 2
  • Prompt delivery 1

Customers don't like

  • Unprofessional staff9
  • Customer service8
  • Service5
  • Online customer service supervisor2
  • Unprofessional staff or the customer service they provided2
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Steak N Shake

Fast Food
  • 2 ISSUES RESOLVED
  • 1992 TOTAL REVIEWS
  • $19.4K CLAIMED LOSSES
  • $103 AVERAGE LOSS
2.3
Customer service
Website
Discounts and Special Offers
Staff
Location
  • Food 17
  • Location 12
  • Price 10
  • Ease of access 5
  • Shake 5

Customers don't like

  • Customer service17
  • Service13
  • Incorrect order7
  • Wait time to receive order5
  • Whole experience5
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A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

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