PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Pizza Hut and Papa Johns Pizza as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Pizza Hut
Papa Johns Pizza

Pizza Hut and Papa Johns Pizza Overview

Total reviews 5985 1135
Company responses 0 0
Issues resolved 18 4

Pizza Hut and Papa Johns Pizza Consumer Ratings

Rank
63 out of 683 in Fast Food category
77 out of 683 in Fast Food category
Customer service
58 in category
62 in category
Website
60 in category
70 in category
Discounts and Special Offers
45 in category
42 in category
Price Affordability
70 in category
71 in category

Pizza Hut and Papa Johns Pizza Rating Details

Customer service
1.5 (2341 reviews)
1.5 (324 reviews)
Reviewer's quote

...Sundeep didnt want to acknowledge their mistakes or extreme POOR Customer Service. I will never go to this location again..

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...I have called customer service yesterday after it happened but got no reaction so far. I don't have to mention that I couldn't even look at this food after what happen, I had to dispose of it when I came home. Bon Appétit...

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Website
2.5 (2187 reviews)
2.3 (294 reviews)
Reviewer's quote

wednesday on website says wing wednesday special price nope they dont do that and i rate your pizza a 3 out of 10..

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My wife used the website to order over $50 worth of pizza . We live in Dublin Ga. The order went to Dublin Ca...

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Discounts and Special Offers
2.3 (1985 reviews)
2.3 (285 reviews)
Reviewer's quote

...00 special with 3 topping, ask for pepperoni,sausage & extra cheese. Also ordered chicken wings. When she gave me the total it was $29...

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I called the Pizza Line and placed an order, the young woman spoke very broken English but I was very patient with her, i ordered double down special, with ss/hamburger 2nd should have been pep/cbacon, then I ordered a cheese pizza, 1 papadia, and stuffed peppers. I was charged $55 called and spoke...

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Price Affordability
2.5 (1969 reviews)
2.5 (274 reviews)
Reviewer's quote

...For the price of their pizzas It was terrible..

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...PRICE IS NOT THE POINT, IT IS THE PRINCIPLE. IF I ADVISED MY CUSTOMERS WHAT MY PROBLEMS THEY WOULD NOT BUY FROM ME. WELL I GUESS I'M DONE WITH PAPA JOHNS...

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Pizza Hut and Papa Johns Pizza Pros and Cons

Pros
  • Good food
  • Good deals
  • Food
  • Customer service horrobile
  • Idea it was close to my home
  • Close to home
Cons
  • Poor customer service
  • Service
  • Did not enjoy my experience at all
  • Customer service
  • Unprofessional staff
  • Unprofessional staff or the customer service they provided

Pizza Hut and Papa Johns Pizza Most Positive Reviews

Top rated reviews
5

I placed my order online. I received my order 20 minutes after than an actual estimated time.I ordered half veggies and...

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5

on Friday, at approximately 5:30 pm, we called in a pizza order to our local papa johns pizza in rockingham nc! they...

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5

I just ordered a pizza online. like any normal day. I got a confirmation #, and it was "suppose" to arrive in 40 min.....

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5

Myspouse and I went to Papa Johns for lunch and we requested a vegetable pizza with no cheese as it was prepared last...

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Pizza Hut and Papa Johns Pizza Most Critical Reviews

Lowest rated reviews
1

Ordered a taco pizza from reedsurg wi Pizza Hut. The person that took the order was rude. The pizza was ordered for a...

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1

i am complaining from hobbs NM order 0133 , your pizza is so disgusting because the cheese was so raw and it was nasty...

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1

We ordered two pizzas, one thin crust, one pan pizza , they were delivered 20 minutes late, but the worst part was that...

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1

We waited in line for way too long because there were only 3 people working the service line for a sold out crowd at...

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Pizza Hut and Papa Johns Pizza Latest Reviews

Recent published reviews
1

I ordered at 5:15 it takes about 20 minutes to get the order, my husband gets to the location to pick up order and they...

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1

They canceled order after 45 minutes. Then driver calls at wrong address. Finally its delivered 1 hour late and its...

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1.6

Ordered a Classic half cheese half sausage.
My wife took 1 bite and declared it garbage.
I think the pizza was soggy bread...

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1.6

Placed an order through Uber Eats, and when the food arrived the pizza only had toppings on one side the other was just...

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Pizza Hut and Papa Johns Pizza Products and Services

Most reviewed product and services
  • Pizza Hut Pizza (2634 reviews)
  • Pizza Hut Delivery Service (568 reviews)
  • Pizza Hut Manager (302 reviews)
  • Papa Johns Pizza Pizza (616 reviews)
  • Papa Johns Pizza Delivery Service (81 reviews)
  • Papa Johns Pizza Manager (62 reviews)