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Papa Johns Pizza
Pizza Hut

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Papa Johns Pizza

Papa Johns Pizza

2.0
  • 3 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 996 TOTAL REVIEWS
Rank
70 out of 1376
in Fast Food category
Rating Details
Customer service
Website
Discounts and Special Offers
Staff
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    428
  • SUCCESSFUL
    46%
  • AVG CALL DURATION
    04:33
  • ISSUES RESOLVED
    19%
Top Products and Services
2
585 reviews
1.9
75 reviews
2.5
58 reviews
Pizza Hut

Pizza Hut

2.0
  • 15 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 5057 TOTAL REVIEWS
Rank
67 out of 1376
in Fast Food category
Rating Details
Customer service
Website
Discounts and Special Offers
Staff
Price Affordability
Statistics of Customer Service Calls
  • TOTAL CALLS
    8506
  • SUCCESSFUL
    71%
  • AVG CALL DURATION
    03:14
  • ISSUES RESOLVED
    9%
Top Products and Services
2.1
2489 reviews
1.9
517 reviews
2.1
382 reviews

How would you compare Papa Johns Pizza vs Pizza Hut?

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Anonymous
#1429291

Pizza hut has the worst customer service!!!!!!!!!

reeve11
#1359895

Both of them have gotten terrible! Papa John's food is better quality but Pizza Hut is more consistent and better service.

I quit ordering from both because of the ridiculous delivery charge in addition to the driver tip and I couldn't get accurate or proper order at least 50% of the time with Papa John's.

Pizza Hut toppings are lesser quality and seem frozen and reheated a million times. I like to tip the driver well, but $20 for a pizza to be delivered is not happening in this house!

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