PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sweet Tomatoes and Panera Bread as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sweet Tomatoes
Panera Bread

Sweet Tomatoes and Panera Bread Overview

Total reviews
153
2426
Company responses
0
0
Issues resolved
0
6

Sweet Tomatoes and Panera Bread Consumer Ratings

Rank
60 out of 2614 in Cafes, Restaurants and Bars category
111 out of 2614 in Cafes, Restaurants and Bars category
Quality of Food
35 in category
81 in category
Customer service
53 in category
69 in category
Product or Service Quality
28 in category
82 in category
Value for money
40 in category
133 in category

Sweet Tomatoes and Panera Bread Rating Details

Quality of Food
3.5 (62 reviews)
2.6 (1026 reviews)
Reviewer's quote

...U could follow Golden Corrals procedures of 1) all customers wear masks to buffet & put on gloves provided; 2) social distance tables; 3) plexiglass in front of all food 4) hand out silverware in paper holders..

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I loved Panera bread all the time weekend I with my family went there but recently the quality of food so bad ,recently the salad is not frash some times is not clean too, the sandwich with salad I got is so small sandwich and charge me $5. 88 the same price as before, the bread is not soft for...

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Customer service
2.5 (62 reviews)
2.2 (1170 reviews)
Reviewer's quote

Your Customer Service phones SUCK !!!..

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...This was not acceptable answer and poor customer service..

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Product or Service Quality
3 (61 reviews)
2.1 (956 reviews)
Reviewer's quote

When I called, I called the gift card customer service department. I told them that I wanted to speak to the general customer department, that said ok and that they would transfer me to the main customer department. Unfortunately, I would continuously get transferred to gift card department which...

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Horrible customer service at this location! Staff at the counter had an attitude when I asked for a new container of creamer since the one sitting out was empty. Only had skim milk out for coffee, the light roast coffee pot was empty. Disorganized and pathetic!..

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Value for money
3.3 (56 reviews)
2.2 (902 reviews)
Reviewer's quote

...Most would'nt take the the time to give you feedback you likley won't value. My wife and are frequent diners at least four to five times a month. We will not return until you get it right...

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...I GIVE YOUR MONEY BACK, I SAY NO I WANT MY COFFEE, SHE CALL THE MANAGER AND HE SAY THE SAME. GIVE MY MONEY BACK..

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Sweet Tomatoes and Panera Bread Pros and Cons

Pros
  • Today no pros
  • Many salad choices
  • It except for that reason
  • Soup
  • Location
  • Helpful cashier
Cons
  • Disrespected again by a manager felt they did not care
  • Read the review
  • Not receiving any coupons by email
  • Bad customer service
  • Service
  • Amount of food or prices

Sweet Tomatoes and Panera Bread Most Positive Reviews

Top rated reviews
5

Kelly was so sweet. She brought my mom some cookies. Her smile was bright and friendl.

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5

I go to the Cypress Texas location at least 3 to 4 times a week and love it. The cashier is always so helpful on...

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5

On March 3 2018 my high school softball team ate at Sweet tomatoes in Albuquerque NM. I lost my receipt for our order an...

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5

Your commercial for the new oriental menu on television is nauseating. ...

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Sweet Tomatoes and Panera Bread Most Critical Reviews

Lowest rated reviews
1

What has happened to this once once new and bright family restaurant? We have been coming to the SP in Simi since it op...

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1

Yesterday in Redmond Washington at 7:18 I have never seen a worse product slow delivered poor quality sandwich in all my...

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1

About month ago visited the Bradenton store. Found the serving area loaded with spilled food to the point of my tray...

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1

around 2:30PM 10/3/14 ,Miss. Alexis counter order service lady was real kind and polite food chain best service ever r...

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Sweet Tomatoes and Panera Bread Latest Reviews

Recent published reviews
3.7

We want Sweet Tomatoes to RE-OPEN. U could follow Golden Corrals procedures of 1) all customers wear masks to buffet &...

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1

They don't answer phone jerks

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No votes

I have over $400.00 worth of gift cards are you going to refund my money?

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1

My salad had HUGE pieces of lettuce in it. I was supposed to have apple chips on my salad and there were none. I...

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Sweet Tomatoes and Panera Bread Products and Services

Most reviewed product and services
  • Sweet Tomatoes Manager (16 reviews)
  • Sweet Tomatoes Customer Care (12 reviews)
  • Sweet Tomatoes Sanitary Conditions (11 reviews)
  • Panera Bread Customer Care (302 reviews)
  • Panera Bread Sandwich (179 reviews)
  • Panera Bread Manager (162 reviews)