PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Sweet Tomatoes and Panera Bread as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Sweet Tomatoes
Panera Bread

Sweet Tomatoes and Panera Bread Overview

Total reviews 156 2929
Company responses 0 0
Issues resolved 0 18

Sweet Tomatoes and Panera Bread Consumer Ratings

Rank
85 out of 2515 in Cafes, Restaurants and Bars category
36 out of 355 in Coffeehouses and Bakeries category
Customer service
91 in category
28 in category
Quality of Food
64 in category
32 in category
Product or Service Quality
89 in category
36 in category
Price Affordability
85 in category
38 in category

Sweet Tomatoes and Panera Bread Rating Details

Customer service
2.6
(62 reviews)
2.2
(1402 reviews)
Reviewer's quote

Your Customer Service phones SUCK !!!..

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Good morning- I am little disturbed with the customer service I received at your location on 2849 Jessup RD, Jessup MD. I arrived today (02/14/24) at approximately 6:07 am to purchase an everything bagel from this location. The young man whom greeted me professionally with a smile, told me that he...

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Quality of Food
3.5
(59 reviews)
2.6
(1242 reviews)
Reviewer's quote

...U could follow Golden Corrals procedures of 1) all customers wear masks to buffet & put on gloves provided; 2) social distance tables; 3) plexiglass in front of all food 4) hand out silverware in paper holders..

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I loved Panera bread all the time weekend I with my family went there but recently the quality of food so bad ,recently the salad is not frash some times is not clean too, the sandwich with salad I got is so small sandwich and charge me $5. 88 the same price as before, the bread is not soft for...

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Product or Service Quality
3
(58 reviews)
2.1
(1179 reviews)
Reviewer's quote

When I called, I called the gift card customer service department. I told them that I wanted to speak to the general customer department, that said ok and that they would transfer me to the main customer department. Unfortunately, I would continuously get transferred to gift card department which...

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Physical contact of any kind, especially without warning or apology, is utterly inappropriate and goes against the basic principles of customer service and workplace safety. I urge you to take immediate action to address this issue and prevent similar incidents from happening in the future. This...

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Price Affordability
3.3
(55 reviews)
2.4
(1198 reviews)
Reviewer's quote

...We were given a 10% senior discount on the higher priced listed price. We then saw other people come through the line using them. When we approached the cashier- we were told- that is weird- no suggestion to give us an opportunity to use ours- How disappointing Never again ..

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...The prices have gotten way too high for me to now have to place my own order on the kiosk. Food has been good, ahould be for the price, but they are often out of things. I ran restaurants for 25 years and being out of a product was the Rare exception, not a commen occurrence...

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Sweet Tomatoes and Panera Bread Pros and Cons

Pros
  • Food is great
  • Today no pros
  • Many salad choices
  • Good food
  • Fresh food
  • Food
Cons
  • Disrespected again by a manager felt they did not care
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  • Not receiving any coupons by email
  • Bad customer service
  • Service
  • Amount of food or prices

Sweet Tomatoes and Panera Bread Most Positive Reviews

Top rated reviews
5

Those of us living in Orlando, Florida are SO wanting you to PLEASE PLEASE REOPEN the Sweet Tomatoes that is located on...

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5

Rude behavior on the phone and at the counter. There was no one at the cashier to take orders or answer questions so I...

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5

I have a $75 gift certificate for Sweet tomatoes. Will you refund me? I can send a pic of gift certificate if needed.im...

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5

This isn't necessarily a complaint more like a customer FYI that should be posted! The toffee nut cookie is back and...

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Sweet Tomatoes and Panera Bread Most Critical Reviews

Lowest rated reviews
1

Ues, I know you are out of business in my areas. I could not reach anyone.
Are ALL of Las Vegas, Nevada stores closed?

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1

We went in to pick up our order fthat was put in online. When we got to the store only one order was ready. When i...

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1

Husband got food poisoning 3rd week of April 2018. Week and a half later the place was dirty. Yes I called complaint...

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1

I ordered lunch. It was half of a sandwich and a cup of soup. It was disgusting. They charged me $14.00. Rip off....

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Sweet Tomatoes and Panera Bread Latest Reviews

Recent published reviews
5

Why we don't have any more Sweet Tomatoes restaurant open in Florida Miami Kendall?
We used to go 3/4 times a week to eat...

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1

My experience there has been that they are lazy, sloppy and unprofessional. Rarely a cashier at the register when you...

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No votes

I have gift cards $200 worth. I would like to get my money back. Thanks! Please respond to this gift card issue

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No votes

This is a request to establish a business with your company. Please call me back at 443-453-**** to discuss this...

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