PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Panera Bread and Sweet Tomatoes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Panera Bread
Sweet Tomatoes

Panera Bread and Sweet Tomatoes Overview

Total reviews
2261
131
Company responses
0
0
Issues resolved
4
0

Panera Bread was first mentioned on PissedConsumer on Feb 1, 2008 and since then this brand received 2261 reviews. It is 2130 reviews more than Sweet Tomatoes received since Dec 22, 2010.

Panera Bread and Sweet Tomatoes Consumer Ratings

Rank
99 out of 3118 in Cafes, Restaurants and Bars category
70 out of 3118 in Cafes, Restaurants and Bars category
Customer service
61 in category
55 in category
Staff
67 in category
58 in category
Quality of Food
72 in category
35 in category

According to consumer ratings and reviews, Sweet Tomatoes ranks 29 points higher in the Cafes, Restaurants and Bars category than Panera Bread. People gave Panera Bread 2.2 stars for Customer service criterion in Cafes, Restaurants and Bars category and it is 309 points higher than the worst rated brand in this category. At the same time, Sweet Tomatoes was rated 2.3 stars for Customer service criterion in this category and it is 315 points higher than the worst rated brand in this category. If we look at Staff criterion, than we see that Sweet Tomatoes has a higher rating than Panera Bread. Regarding Quality of Food criterion, consumers gave Panera Bread 2.6 stars and it is 81% greater than other in category. Sweet Tomatoes however was rated 3.3 stars and it is 91% greater than other in category.

Panera Bread and Sweet Tomatoes Rating Details

Customer service
2.2 (1085 reviews)
2.3 (57 reviews)
Reviewer's quote

Who in the literal *** runs out of romaine lettuce on a Friday night when there is a Target grocery NEXT DOOR?!!!! What is wrong with you people? Then I try to call customer service and nobody ever answered..

Aubra

Your Customer Service phones SUCK !!!..

PissedConsumer1683707
Staff
2.4 (1009 reviews)
2.6 (50 reviews)
Reviewer's quote

The entire Panera staff helped me through a hard evening. The entire staff was a the pick up window to serve me my food! Wow the best food and staff!..

PissedConsumer1712024

Bus staff leaves trays from long ago departed guests on tables. We ate there last Sunday and the same young girl never greeted us as we are normally accustomed to the from your staff. She never cleared the dishes we used and simply piled up plates on trays (counted seven tables) around the...

Ed G
Quality of Food
2.6 (947 reviews)
3.3 (54 reviews)
Reviewer's quote

I loved Panera bread all the time weekend I with my family went there but recently the quality of food so bad ,recently the salad is not frash some times is not clean too, the sandwich with salad I got is so small sandwich and charge me $5. 88 the same price as before, the bread is not soft for...

PissedConsumer1711510

Sweet Tomatoes touts themselves as having healthy food. My experience with my Sweet Tomatoes has always been positive. However, several years ago, they discontinued their only selection of pop that was both sugar-free and caffeine-free...

Moishe

Panera Bread and Sweet Tomatoes Pros and Cons

Pros
  • Soup
  • Helpful cashier
  • Food
  • Today no pros
  • It except for that reason
  • Good food
Cons
  • Bad customer service
  • Service
  • Amount of food or prices
  • Disrespected again by a manager felt they did not care
  • Read the review
  • Not receiving any coupons

Panera Bread and Sweet Tomatoes Most Positive Reviews

Top rated reviews
5

I go to the Cypress Texas location at least 3 to 4 times a week and love it. The cashier is always so helpful on...

5

Kelly was so sweet. She brought my mom some cookies. Her smile was bright and friendl.

Panera Bread and Sweet Tomatoes Most Critical Reviews

Lowest rated reviews
1

Yesterday in Redmond Washington at 7:18 I have never seen a worse product slow delivered poor quality sandwich in all my...

1

What has happened to this once once new and bright family restaurant? We have been coming to the SP in Simi since it op...

Panera Bread and Sweet Tomatoes Latest Reviews

Recent published reviews
1

Went to your Gallatin Tn ordered this was never informed of any changes to the ingredients. Let me say this don't fix...

Read all 2261 reviews
4.6

Sweet Tomatoes touts themselves as having healthy food. My experience with my Sweet Tomatoes has always been positive....

Read all 131 reviews

Panera Bread and Sweet Tomatoes Products and Services

Most reviewed product and services
  • Panera Bread Customer Care (285 reviews)
  • Panera Bread Sandwich (169 reviews)
  • Panera Bread Manager (153 reviews)
  • Sweet Tomatoes Manager (15 reviews)
  • Sweet Tomatoes Sanitary Conditions (10 reviews)
  • Sweet Tomatoes Customer Care (8 reviews)