PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Panera Bread and Sweet Tomatoes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Panera Bread
Sweet Tomatoes

Panera Bread and Sweet Tomatoes Overview

Total reviews 2601 148
Company responses 0 0
Issues resolved 7 0

Panera Bread and Sweet Tomatoes Consumer Ratings

Rank
111 out of 2581 in Cafes, Restaurants and Bars category
65 out of 2581 in Cafes, Restaurants and Bars category
Customer service
79 in category
61 in category
Quality of Food
87 in category
40 in category
Price Affordability
174 in category
57 in category
Location
88 in category
81 in category

Panera Bread and Sweet Tomatoes Rating Details

Customer service
2.2 (1263 reviews)
2.5 (59 reviews)
Reviewer's quote

I then contacted customer service about the issue and to cancel my subscription. Imagine my surprise when I found out that they had still been charging me all into December! I contacted customer service, but this time they were not so friendly. They refused to refund me even though I had the record...

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Your Customer Service phones SUCK !!!..

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Quality of Food
2.6 (1109 reviews)
3.5 (58 reviews)
Reviewer's quote

I loved Panera bread all the time weekend I with my family went there but recently the quality of food so bad ,recently the salad is not frash some times is not clean too, the sandwich with salad I got is so small sandwich and charge me $5. 88 the same price as before, the bread is not soft for...

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...U could follow Golden Corrals procedures of 1) all customers wear masks to buffet & put on gloves provided; 2) social distance tables; 3) plexiglass in front of all food 4) hand out silverware in paper holders..

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Price Affordability
2.4 (1074 reviews)
3.3 (53 reviews)
Reviewer's quote

...The price would have been about the same. I won't go back to that location again and will never order the bowl again. At least the flavor was good but very disappointing..

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...We were given a 10% senior discount on the higher priced listed price. We then saw other people come through the line using them. When we approached the cashier- we were told- that is weird- no suggestion to give us an opportunity to use ours- How disappointing Never again ..

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Location
3.3 (1063 reviews)
3.4 (49 reviews)
Reviewer's quote

...First we have a terrible location near me either when delivered its wrong or if we go to the location get home and its not all there and have to drive back. Prices are getting way to much especially with whats going on today in the world. I probably will not return to pay 10...

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...If you've never been to Sweet Tomatoes, each location features at 45-foot salad bar with soup, pasta, fruit and dessert stations. I was charged more!!!..

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Panera Bread and Sweet Tomatoes Pros and Cons

Pros
  • Soup
  • Fresh food
  • Food
  • Today no pros
  • Many salad choices
  • It except for that reason
Cons
  • Bad customer service
  • Service
  • Amount of food or prices
  • Disrespected again by a manager felt they did not care
  • Read the review
  • Not receiving any coupons by email

Panera Bread and Sweet Tomatoes Most Positive Reviews

Top rated reviews
5

I go to the Cypress Texas location at least 3 to 4 times a week and love it. The cashier is always so helpful on...

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5

Kelly was so sweet. She brought my mom some cookies. Her smile was bright and friendl.

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5

Your commercial for the new oriental menu on television is nauseating. ...

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5

On March 3 2018 my high school softball team ate at Sweet tomatoes in Albuquerque NM. I lost my receipt for our order an...

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Panera Bread and Sweet Tomatoes Most Critical Reviews

Lowest rated reviews
1

Yesterday in Redmond Washington at 7:18 I have never seen a worse product slow delivered poor quality sandwich in all my...

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1

What has happened to this once once new and bright family restaurant? We have been coming to the SP in Simi since it op...

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1

around 2:30PM 10/3/14 ,Miss. Alexis counter order service lady was real kind and polite food chain best service ever r...

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1

About month ago visited the Bradenton store. Found the serving area loaded with spilled food to the point of my tray...

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Panera Bread and Sweet Tomatoes Latest Reviews

Recent published reviews
1.8

I called in my order - Chicken Broccoli bowl. When I arrived, I was told they were still working on it. I paid and...

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No votes

I bought a $50.00 gift card and want my money back.

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2.3

I called in my order at 4:30. They said it would be five to ten minutes. I arrived at the store in less than ten...

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No votes

I have approximately $1,000 worth of gift cards that I purchased. Was wondering during the bankruptcy case when we were...

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Panera Bread and Sweet Tomatoes Products and Services

Most reviewed product and services
  • Panera Bread Sandwich (191 reviews)
  • Panera Bread Manager (161 reviews)
  • Panera Bread Soup (123 reviews)
  • Sweet Tomatoes Manager (15 reviews)
  • Sweet Tomatoes Sanitary Conditions (11 reviews)
  • Sweet Tomatoes Coupon (6 reviews)