PissedConsumer.com strives to provide consumers with the right information to make informed purchasing decisions. Our website collected and compiled various consumer reviews about Panera Bread and Sweet Tomatoes as well as customer ratings and recommendations for these brands. Each brand score is calculated based on set of relevant criteria and displays company performance over time.

Panera Bread
Sweet Tomatoes

Panera Bread and Sweet Tomatoes Overview

Total reviews
2425
153
Company responses
0
0
Issues resolved
6
0

Panera Bread and Sweet Tomatoes Consumer Ratings

Rank
111 out of 2614 in Cafes, Restaurants and Bars category
61 out of 2614 in Cafes, Restaurants and Bars category
Customer service
69 in category
53 in category
Quality of Food
81 in category
36 in category
Price Affordability
167 in category
55 in category
Location
87 in category
80 in category

Panera Bread and Sweet Tomatoes Rating Details

Customer service
2.2 (1170 reviews)
2.5 (62 reviews)
Reviewer's quote

...This was not acceptable answer and poor customer service..

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Your Customer Service phones SUCK !!!..

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Quality of Food
2.6 (1026 reviews)
3.5 (62 reviews)
Reviewer's quote

I loved Panera bread all the time weekend I with my family went there but recently the quality of food so bad ,recently the salad is not frash some times is not clean too, the sandwich with salad I got is so small sandwich and charge me $5. 88 the same price as before, the bread is not soft for...

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...U could follow Golden Corrals procedures of 1) all customers wear masks to buffet & put on gloves provided; 2) social distance tables; 3) plexiglass in front of all food 4) hand out silverware in paper holders..

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Price Affordability
2.4 (1003 reviews)
3.3 (55 reviews)
Reviewer's quote

What has happened to Panera? Their prices keep going up horribly and their quality and service is going down. I know so many that dont even go to Panera anymore because of the aforementioned! The cost for a sandwich is sky high and it comes with hardly anything on it and the quality of the food on...

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...We were given a 10% senior discount on the higher priced listed price. We then saw other people come through the line using them. When we approached the cashier- we were told- that is weird- no suggestion to give us an opportunity to use ours- How disappointing Never again ..

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Location
3.3 (989 reviews)
3.4 (52 reviews)
Reviewer's quote

...Saginaw MI location gave expired Kids yogurt. Yogurt expired on June 25th and I ordered food on July 9th. Disgusted by the fact that they are serving expired products to the kids...

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...If you've never been to Sweet Tomatoes, each location features at 45-foot salad bar with soup, pasta, fruit and dessert stations. I was charged more!!!..

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Panera Bread and Sweet Tomatoes Pros and Cons

Pros
  • Soup
  • Location
  • Helpful cashier
  • Today no pros
  • Many salad choices
  • It except for that reason
Cons
  • Bad customer service
  • Service
  • Amount of food or prices
  • Disrespected again by a manager felt they did not care
  • Read the review
  • Not receiving any coupons by email

Panera Bread and Sweet Tomatoes Most Positive Reviews

Top rated reviews
5

I go to the Cypress Texas location at least 3 to 4 times a week and love it. The cashier is always so helpful on...

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5

Kelly was so sweet. She brought my mom some cookies. Her smile was bright and friendl.

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5

Your commercial for the new oriental menu on television is nauseating. ...

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5

On March 3 2018 my high school softball team ate at Sweet tomatoes in Albuquerque NM. I lost my receipt for our order an...

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Panera Bread and Sweet Tomatoes Most Critical Reviews

Lowest rated reviews
1

Yesterday in Redmond Washington at 7:18 I have never seen a worse product slow delivered poor quality sandwich in all my...

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1

What has happened to this once once new and bright family restaurant? We have been coming to the SP in Simi since it op...

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1

around 2:30PM 10/3/14 ,Miss. Alexis counter order service lady was real kind and polite food chain best service ever r...

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1

About month ago visited the Bradenton store. Found the serving area loaded with spilled food to the point of my tray...

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Panera Bread and Sweet Tomatoes Latest Reviews

Recent published reviews
1

My salad had HUGE pieces of lettuce in it. I was supposed to have apple chips on my salad and there were none. I...

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3.7

We want Sweet Tomatoes to RE-OPEN. U could follow Golden Corrals procedures of 1) all customers wear masks to buffet &...

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No votes

I get the same kind so on the 4th I got corn chowder instead of cream of chicken wild rice and today Ive gotten 3 cream...

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No votes

I have over $400.00 worth of gift cards are you going to refund my money?

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Panera Bread and Sweet Tomatoes Products and Services

Most reviewed product and services
  • Panera Bread Customer Care (302 reviews)
  • Panera Bread Sandwich (179 reviews)
  • Panera Bread Manager (162 reviews)
  • Sweet Tomatoes Manager (16 reviews)
  • Sweet Tomatoes Customer Care (12 reviews)
  • Sweet Tomatoes Sanitary Conditions (11 reviews)