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Starbucks
Panera Bread

A company's rating is calculated using a mathematical algorithm that evaluates the information in its profile. The algorithm parameters are: users' rating, number of resolved issues, number of company's responses etc. The algorithm is subject to change in future.

Starbucks

Starbucks

2.4
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 432 TOTAL REVIEWS
Rank
6 out of 297
in Coffeehouses and Bakeries category
Rating Details
Customer service
Location
Price Affordability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    3
  • SUCCESSFUL
    33%
  • AVG CALL DURATION
    00:25
  • ISSUES RESOLVED
    0%
Top Products and Services
2
96 reviews
1.9
41 reviews
1.4
26 reviews
Panera Bread

Panera Bread

2.5
  • 4 ISSUES RESOLVED
  • 0 COMPANY RESPONSES
  • 2159 TOTAL REVIEWS
Rank
98 out of 5023
in Cafes, Restaurants and Bars category
Rating Details
Customer service
Location
Price Affordability
Staff
Statistics of Customer Service Calls
  • TOTAL CALLS
    1730
  • SUCCESSFUL
    52%
  • AVG CALL DURATION
    03:16
  • ISSUES RESOLVED
    29%
Top Products and Services
2.5
256 reviews
1.8
167 reviews
2.3
142 reviews

How would you compare Starbucks vs Panera Bread?

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Anonymous
#1559228

Panera serves food and Starbucks doesn't for the most part. Every Starbucks i've ever been in had absolutely no atmosphere at all.

Everyone is just sitting doing their own thing. Panera, is like a Cafe setting and people meet there and sit and chat. Panera is much more friendlier than any Starbucks i've ever been in. The seating in Panera is much more comfortable than anything I have encountered in a Starbucks.

The food in Panera has gone down hill. The company makes all these changes and they keep raising the price. You can raise the price of the food..but don't cut down on the size or quantity. When I started going to Panera, 2 slices of toast were $.48 cents.

Today, the price is $1.25! I Don't know about you, but i'm not paying that for 2 slices of toast. The breakfast egg sandwiches are good at Panera, but are quite expensive. There is a place for everyone.

Why does one person like Panera over Starbucks? Different Tastes.

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